MEMBER GUIDE
68494 4/23 Northern New England
TABLE OF CONTENTS
Membership Information .................................1
Roadside Assistance ....................................2
Travel .................................................5
Automotive ............................................6
Member Services .......................................7
Insurance .............................................8
Toll-Free Numbers & Privacy Policy .........................9
AAA.com
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
1
MEMBERSHIP INFORMATION
This Member Guide describes your AAA Northern New England (NNE) member benefits, serving members in Maine, New Hampshire, and Vermont.
All members are entitled to receive Classic benefits. Extended Roadside Assistance services for AAA Plus
®
, AAA Plus
®
RV, AAA Premier
®
or AAA Premier
®
RV benefit levels and certain AAA Premier benefits are effective seven (7) calendar days after processing, and receipt of the full payment due. This
applies to new purchases and upgrades to existing memberships at any of these service levels. AAA Premier benefits that have a 7 day wait period
include the following: Tow of up to 200 driving miles, Vehicle Locksmith, One-day Free Rental Car with in-territory tow, Discount on the paid ID theft
products, Home Lockout Service, and Windshield Repair.
The extended benefits will not apply to any vehicle breakdowns that occurred prior to, or during, the 7 day period. A non-refundable service fee
applies each time you use Roadside Assistance for the first three days of your new membership. See AAA.com/ServiceFee for fee amount.
Membership is for personal, non-commercial use. Members cannot transfer or sell their membership, membership benefits or any roadside
assistance service calls to any other person. Without limiting any other rights or remedies it may have, AAA Northern New England may cancel the
membership, and seek payment of any costs incurred as a result of such misuse. The area serviced by AAA Northern New England is one of nine
territories (“Affiliate Territories”) serviced by one of the following affiliated clubs: AAA Alabama, AAA East Central, AAA Hawai’i, AAA New Mexico, AAA
Northern New England, AAA Texas, AAA Tidewater, Automobile Club of Missouri, and Automobile Club of Southern California.
AAA Northern New England Membership
All applications and renewals are subject to approval and acceptance by AAA Northern New England. If at any time during the year you decide
that AAA is not for you, we will give you a pro-rated refund of the membership dues you paid, excluding the new member admission fee and
discounts. Membership eligibility, dues, fees, services and benefits are subject to change without notice. Returned checks and returned
electronic payments may be re-presented electronically for payment. Each returned check and returned electronic payment is subject to a returned
payment fee. For returned electronic payments, this fee may be debited electronically.
AAA Primary and Associate Memberships
The first membership in your household is the Primary Membership. All changes and modifications for a membership must be done by the Primary
member. If the Primary member cancels, fails to renew, or otherwise modifies associate(s) on their membership, it is not the responsibility of AAA
Northern New England to notify the associates of these changes. The Primary member’s spouse or other household residents can be added as
associate members. Associate members receive the same benefits as the Primary member. An associate member must be of driving age and
reside in your household. There is a limit of six associate members per membership. Primary Members are responsible for the conduct and service
demands of their Associates and any costs to AAA Northern New England incurred as a result of misuse of AAA Northern New England benefits by
their Associates under the membership. An individual may be a member on only one membership at a time.
Membership Renewal
AAA Northern New England membership is valid for one year (excluding special offers and promotions). The day, month and, in most cases, year
that your membership expires appears on your membership card. (If you are enrolled in AAA Auto Pay, your membership card may indicate a two
year expiration date, but your membership nevertheless will not stay active unless you pay your membership dues annually.)
Membership may be renewed annually upon payment of applicable annual membership dues. Prior to the expiration of your membership, you
will receive one or more renewal notices. These notices will state the names of the current Primary and Associate Members, the current services,
and the total membership dues required for renewal. You may add or change Associate Members and services if desired. Your renewal payment is
due as of your membership expiration date. We accept renewal payments up to 90 days after your membership expiration date. If you renew your
membership prior to your membership expiration date or within 90 days thereafter, your original membership number, membership join date and
membership expiration date will remain unchanged and your renewed membership term will expire one year from your membership expiration
date, even if such new expiration date is less than one year from the date you paid for your renewal. AAA Northern New England will continue to
provide most membership benefits and services to you after your membership expiration date for a limited period of time; however, if you do not
renew, you will be billed a service charge for certain services used during such period.
If you prefer not to renew, you may purchase a new membership at any time subject to all applicable new membership policies. New memberships
are issued with new membership numbers, no prior “membership years,” and may require payment of certain non-refundable fees, such as a new
member admission fee. New memberships expire one year (excluding special offers and promotions) from the membership join date.
Membership Cancellation Policy
AAA Northern New England may cancel any Primary or Associate Membership if the conduct Primary or Associate member is in violation of the rules
of AAA Northern New England or is deemed to be harmful to the welfare, standing, or best interest of AAA Northern New England, its employees, or its
members. Membership may also be cancelled if the service demands of the Primary Member or Associates are determined to be excessive. Primary
Members are responsible for the conduct and the service demands of their Associates.
AAA Auto Pay
By enrolling in AAA Auto Pay, your membership dues will be on automatic payment and your membership will renew automatically for 1 year unless
you call us at 800.222.3612 or visit your local branch to cancel AAA Auto Pay or your membership prior to your membership expiration date. Each
year, we will send you a statement of your current services and renewal dues amount no less than 30 days prior to your expiration date. We will
charge the dues shown on your statement seven (7) business days before your expiration date from your credit/debit account on file if paying by
credit or debit card, or about one (1) business day before your expiration date from your checking account on file if paying with ACH payment.
You agree that we may contact you at the phone number on file via a prerecorded voice message, auto-dialer, or text message in the event
your AAA Auto Pay fails or in other circumstances related to AAA Auto Pay or your membership. Payments that cannot be processed or payments
returned unpaid or otherwise rejected by your financial institution may result in cancellation of AAA Auto Pay enrollment and membership.
Returned checks and returned electronic payments may be re-presented electronically for payment. Each returned payment is subject to a
returned payment fee, which may be debited electronically. For fee amount, visit AAA.com/ServiceFee.
If your card issuing financial institution participates in the Card Account Updater program, we may receive updated card account number and/
or expiration date for your card on file. Unless you opt out of the program with your card issuer, we will update our files and use the new information
for AAA Auto Pay. We will not receive updated information if your account has been closed.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
2
Collecting Your Contact Information
As a membership organization, it’s vital for AAA Northern New England to have our members’ current contact information (e.g., address, phone
and email) in order to provide member benefits and to inform members of the various products and services offered by AAA Northern New
England. We will ask for your contact information when you first become a member. Thereafter, when you contact us, we will ask for your contact
information to authenticate your identity and to ensure that we have your most current contact information. If you provide an email address, we will
send you emails informing you of Member products and services, unless you unsubscribe.
Non-Solicitation Request
If you do not want offers from us or our affiliates, contact your local AAA branch or write to AAA Northern New England, Attention: Membership
Privacy, PO Box 630588, Irving TX, 75063-0130 and provide your full name and street address, membership number, telephone number and email
address along with your request to be placed in our Do Not Solicit File.
Your request will take effect within 60 days of our receipt. During this time, you may receive mailings that were already in progress. You will
continue to receive AAA Explorer magazine, other communications directly related to your membership, and promotional offers with your bills
and renewal notices.
We send a privacy notice annually, as required by law. We reserve the right to modify this Notice at any time.
ROADSIDE ASSISTANCE
Roadside Assistance
Calls placed to our 24-hour call centers may be recorded to increase our ability to monitor the quality of service and assist in addressing member
concerns. Please contact us and cancel your service request immediately if you no longer need assistance.
When requesting service be prepared to provide:
• Your name and AAA membership number
• Telephone number from which you are calling or can be contacted
• The exact location of your vehicle and nearest cross streets
• Make, model, year, color and license plate number of the vehicle
• Nature of the trouble
Members can request Roadside Assistance online at: AAA.com/RoadService and submit a road service request, check their status, or update their
call. Select the option for Road Service Online.
A SAFETY MESSAGE
If you are concerned for your safety or for the safety of others, tell the AAA Northern New England service representative or the service provider.
Procedures have been established to assist members in certain situations.
When requesting Roadside Assistance it is very important to give an accurate location for you and your vehicle. If you are unsure of the vehicle’s
location, or you prefer not to remain with your vehicle, advise the service representative, who will work with you to establish a mutually agreeable
location for the service driver to meet you. Accept service only from service providers that display the AAA or AAA Northern New England emblem.
YOUR AAA MEMBERSHIP CARD IS YOUR KEY TO SERVICE
To receive Roadside Assistance you must present your AAA membership card or dues receipt and a matching valid driver’s license or other state or
federally issued photo identification to the service provider when the service vehicle arrives. Your identification may be scanned or swiped to verify
your identity and authenticity of your identification. You must provide a driver’s license for identification if you are the driver.
Service is available only to the person named on the membership card who is the driver of or a passenger in the vehicle at the time of the covered
vehicle disablement. AAA memberships are not transferable and membership service is not provided to non-members. Members cannot transfer or
sell their membership or any service call to any other person. Other members of your household who want Roadside Assistance must have their own
membership cards, in their own names, to obtain service.
Unless a valid AAA membership card and matching valid driver’s license or other state or federally issued photo identification are
presented at the time of service, you will be required to pay for the service provided at commercial rates.
If a member is injured in an automobile collision, the service provider, when requested, will take possession of the vehicle and hold it until receiving
instructions from the member. Any storage fees will be the responsibility of the member.
ALLOWABLE ROADSIDE ASSISTANCE SERVICE CALLS
Each AAA Northern New England cardholder is entitled to four (4) Roadside Assistance service calls or reimbursements for personal, non-commercial use per
membership year at no charge, subject to the service limitations and conditions described in this guide. There will be a service charge for each additional
service call after the fourth service call or reimbursement. AAA Northern New England may require immediate payment of a service charge by credit or debit
card for “Classic” benefit level service before providing Roadside Assistance on the fifth or subsequent service request in a membership year. Additional charges
for Roadside Assistance services beyond the “Classic” benefit level, such as towing beyond 5 miles, the cost of emergency fuel, excess vehicle locksmith
services, and services such as towing and extrication/winching for RVs and motorcycles and RV tire change service, will be payable by the member directly
to the service provider at the time of service at such service provider’s applicable rates. If the member is unable to provide a valid credit or debit card to AAA
Northern New England at the time of service request or the charge is not approved by the credit or debit card company, AAA Northern New England may send
service on a “Cash on Delivery” (COD) basis, meaning all charges payable by the member will be paid directly to the service provider at the time of service
at such service provider’s applicable rates. If a cardholder has an unpaid service charge balance and contacts AAA Northern New England for Roadside
Assistance service, AAA Northern New England may require immediate payment of both the unpaid balance and the service charge for the current service
call before providing service. The nonpayment of a service charge may result in cancellation of membership.
RV/Motorcycle roadside assistance provides services for your motor home, pickup truck with camper, motorcycles, and travel trailers. Travel trailers are
defined as trailers for the purpose of camping with sleeping accommodations. To add the RV/Motorcycle roadside assistance you must be a AAA Plus or
AAA Premier member. RV/Motorcycle roadside assistance does not add extra allowable service calls
.
TYPES OF SERVICE
• MINOR MECHANICAL FIRST AID
When it is safe, minor mechanical adjustments may be attempted at the scene to place the vehicle in a drivable condition. These repairs cannot
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
3
be guaranteed and members should immediately proceed to a repair facility to consult a mechanic. AAA Northern New England cannot
guarantee the availability of repairs. The AAA Northern New England service representative or the service provider can assist you in locating a
local AAA Approved Auto Repair facility, upon request.
• FLAT TIRE SERVICE
If the vehicle’s spare tire is inflated and serviceable it will be installed to replace a flat tire, if possible. When a serviceable spare tire is not available
or cannot be installed towing will be provided under the towing benefit. With RV/Motorcycle roadside assistance, members will receive RV flat
tire service on allowable service calls subject to the RV/Motorcycle dollar amount limitations described in TOWING SERVICE. – RV/MOTORCYCLES
section below. Tire change service is not available for motorcycles.BATTERY JUMP START
If your vehicle’s battery is dead the service driver will jump-start your vehicle, if possible. If it cannot be started, towing will be provided under the
towing benefit.
• AAA MOBILE BATTERY SERVICE
AAA Mobile Battery Service is a mobile battery testing and replacement service. In areas where the service is available, a AAA Mobile Battery
Service technician will test and assess the vehicle’s battery and electrical system. If the existing battery fails the test and the Member would like to
have the battery replaced, the Member can purchase a AAA battery. The technician will install a new battery, if available, that meets or exceeds
the vehicle’s original specications. All batteries come with a 3-year free replacement period valid in the U.S. and Canada. AAA Mobile Battery
Service is part of Roadside Assistance for AAA Members, may be provided by independent service providers, and is only available in select
areas during select hours. Batteries and battery warranties are provided by independent suppliers. The battery test and replacement service
count as one (1) of the Member’s four (4) allowable service calls per Membership year. Batteries are available for most makes and models. Battery
prices vary depending on vehicle make and model. Copies of the warranties are available for inspection from the technician at any time upon
request. Membership Roadside Assistance terms and conditions apply to AAA Mobile Battery Service. Members must request and/or schedule
battery service by contacting AAA.
• EMERGENCY FUEL DELIVERY
If your vehicle runs out of fuel, a limited supply will be delivered, if available, in an emergency situation to enable you to reach the nearest gas
station. Classic members will be charged the current pump price for the fuel. AAA Plus and AAA Premier members will receive a limited supply
of fuel at no cost to reach the nearest gas station. Diesel fuel must be requested when you request service and may not always be available. In
some cases your vehicle may have to be towed if it runs out of fuel.
• EXTRICATION/WINCHING SERVICE
If your vehicle becomes stuck, one normally equipped service vehicle and one driver will be provided to extricate or winch your vehicle when
it can be safely reached from a normally traveled road or established thoroughfare. Extrication of vehicles parked on streets, driveways, parking
lots or alleys which are snowbound or flooded is not covered under AAA membership. Service does not include shoveling snow from around a
vehicle or clearing a road or driveway. If special equipment, more than one service vehicle or more than one person is required, the associated
costs may be at your expense. AAA Plus and AAA Premier members who require extrication or winching for a vehicle will be provided up to two
drivers and two service vehicles, if needed, at no additional charge. For extrication or winching of an RV or motorcycle, only members with AAA
Plus RV or AAA Premier RV will be provided up to two drivers and two service vehicles, if needed, subject to the RV/Motorcycle dollar amount
limitations described below in TOWING SERVICE– RV/MOTORCYCLE section below.
• VEHICLE LOCKOUT AND LOCKSMITH SERVICE
When the keys are locked inside the vehicle passenger compartment the service provider will attempt to gain entry. If this attempt is
not successful and the services of a vehicle locksmith are required to gain entry, the expenses are fully covered or reimbursable. (See
Reimbursement.)
When the services of a vehicle locksmith are required for lost or broken keys, keys locked in the trunk, or other automotive emergencies, vehicle
locksmith service up to $60 in parts and labor will be provided for Classic members. AAA Plus members receive up to $100 for parts and labor
for the services of a vehicle locksmith, and AAA Premier members receive up to $150 for similar locksmith services. If a vehicle locksmith is not
available or cannot place the vehicle in an operable condition, towing will be provided under the towing benefit.
• TOWING SERVICE
When a vehicle cannot be started or safely driven due to a sudden or unexpected breakdown, accident or other covered vehicle disablement,
towing service is available. A covered vehicle disablement is a sudden or unexpected mechanical, electrical or other failure of a motor vehicle
that places the vehicle in an unsafe or undrivable condition. Not all service providers perform repairs at their facility. A member must be present
when the vehicle is delivered to a closed repair facility. Towing beyond the benefits described in this section will be performed at the member’s
expense and may be subject to delay. AAA membership covers one tow per disablement.
• TOWING SERVICE – NON-RV/MOTORCYCLE VEHICLES
The service provider can tow the vehicle back to its facility, no matter how far away, at no charge to the member. If you choose to have the
non-RV/Motorcycle vehicle towed to another location (including a AAA Approved Auto Repair facility), it will be towed without charge to a
destination of your choice that is up to five (5) driving miles from the point of breakdown on allowable service calls for Classic members and
up to 100 driving miles for AAA Plus members.
With AAA Premier, you can use one (1) allowable Roadside Assistance service call per household per membership year for a non-RV/Motorcycle
tow of up to 200 driving miles, and the remaining service calls per membership year for non-RV/Motorcycle tows of up to 100 driving miles.
AAA Plus and AAA Premier benefits increase the distance limits on non-RV/Motorcycle tows but do not add extra allowable service calls.
AAA Plus and AAA Premier towing may be subject to delay.
• TOWING SERVICE – RV/MOTORCYCLE – Tow and extrication/winching benefits for RVs and motorcycles and RV tire change service are
available as allowable service calls for AAA Plus RV and AAA Premier RV members with RV/Motorcycle roadside assistance. AAA Northern
New England will pay up to $500 towards services per allowable RV/Motorcycle service call, up to $1,000 total per household per
membership year on allowable RV/Motorcycle service calls. Members will be responsible for all other costs of service above that amount.
AAA Plus Members may use any or all of their four allowable calls for RV or Motorcycle service, subject to limits described in this Section.
COMPLIMENTARY ONE-DAY CAR RENTAL REIMBURSEMENT FOR AAA PREMIER
®
MEMBERS
If your vehicle is towed by AAA or one of its contracted network service providers on one of your four allowable Roadside Assistance calls, AAA
Premier benefit entitles you to a rental car (up to standard) reimbursement for one day if you are stranded without transportation in AAA Northern
New England’s club territory.* With AAA Premier, each cardholder is entitled to reimbursement towards one complimentary one-day rental car
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
4
or taxi service per membership year, provided AAA Northern New England is contacted first to determine member eligibility and provide rental/
taxi authorization. The AAA Premier member has up to 48 hours from the time of the tow to call AAA Northern New England and request the one-
day complimentary rental car or taxi service. AAA Premier Members are responsible for any subsequent day’s rental charges, upgrades, vehicle
insurance, mileage, and fuel charges and any other charges, fees, and taxes. Normal rental qualifications, age restrictions, and other restrictions
apply. *Rental cars are subject to availability. One-day rental costs (up to standard) or taxi service will be reimbursed following submission of original
receipt and reimbursement application.
RIDE ASSIST
If you are a AAA Premier member and have an accident or breakdown, a AAA Northern New England representative can help you with information
on car rental locations or other transportation arrangements.
ACCIDENT ASSIST
AAA Premier members can receive verbal assistance at the time of an accident or breakdown. When you call for Roadside Assistance ask AAA for
information on car rental locations.
INDEPENDENT SERVICE PROVIDERS
Roadside Assistance services as described in this guide are generally provided by independent businesses under contract to AAA Northern New
England (not employees or agents of AAA Northern New England, the American Automobile Association or other AAA clubs). These businesses are
selected for their ability to provide Roadside Assistance. We cannot guarantee they will have parts or be able to provide repairs.
While responsibility for injury, loss, damage or unsatisfactory workmanship caused by the acts or omissions of any independent service provider
remains with the independent service provider, AAA Northern New England will attempt to assist members in resolving complaints involving an
independent service provider. Member complaints should be received as soon as possible and before additional repairs are made. Failure to do so
may limit our ability to assist.
ELIGIBLE VEHICLES
The following motor vehicles are eligible for service, provided they qualify for highway registration and are not loaded, altered or constructed in such
a way as to cause damage or create a hazard when being serviced:
• Automobiles, pickup trucks, sport utility vehicles, vans, minivans and light utility motor vehicles are eligible for those services which can be safely
performed with equipment available from the service provider, including slings, wheel-lift devices, car carriers (flatbeds) and dolly wheels.
Members may be required to disengage plows or other vehicle attachments in order to safely provide service.
• Recreational Vehicles (RVs) are eligible for service with the exception of towing, extrication/winching and tire change service. Towing, extrication/
winching and tire change service for RVs is available with the AAA RV & Motorcycle optional benefit (requires the purchase of AAA Plus or
AAA Premier). RVs include motor homes, pick-up trucks with campers, and travel trailers. Travel trailers are defined as trailers for the purpose of
camping with sleeping accommodations.
• Motorcycles are eligible only for the delivery of fuel and locksmith services. Towing and extrication/winching service for motorcycles is available
under AAA Plus RV and Motorcycle and AAA Premier RV and Motorcycle benefits. Motorcycles must be licensed for highway use.
SERVICE OUTSIDE NORTHERN NEW ENGLAND
Outside Northern New England, AAA Northern New England members are entitled to Roadside Assistance from the local AAA or Canadian
Automobile Association (CAA) club servicing the area. Members will be required to pay the service provider for any service that the local AAA or
CAA club does not normally provide its members. A request for reimbursement of service charges may be submitted to AAA Northern New England
for consideration. (See Reimbursement)
CHECK ACCEPTANCE FOR EMERGENCY REPAIRS
A member’s personal check for up to $250 will be accepted by the service provider for emergency repairs and services. A valid membership card
and driver’s license will be required for identification.
EXTREME SERVICE CONDITIONS
AAA Northern New England will make every effort to ensure that the provision of Roadside Assistance can be made under all conditions. During
severe weather or road conditions, however, there may be some service delays before help can reach you. Heavy traffic may also delay the arrival of
the service provider driver. Because towing is by far the most time-consuming type of service AAA Northern New England provides, towing operations
may be temporarily suspended to avoid excessive delays to members waiting for other services. During such times, priority will be given to members
stranded away from shelter or to members with vehicles that have skidded and/or become stuck on highways in severe snowstorms.
SERVICE LIMITATIONS
Service will be limited to that which can be provided with equipment ordinarily used for Roadside Assistance by the service provider serving the
area. Service will not be provided when the disabled vehicle cannot be safely reached or serviced without damage to the vehicle or servicing
equipment.
Service may not be used as a substitute for regular maintenance necessary to keep a vehicle in good operating condition. AAA Northern New
England cannot render service repeatedly to a vehicle in need of repair.
Service is intended for personal, non-commercial use, and only provided for a covered vehicle disablement. An individual’s AAA membership may not
be used by a business or organization to provide roadside assistance for its customers, employees or vehicles including but not limited to, taxicabs,
limousines, shuttles, motorcycles, scooters, mopeds, snowmobiles, tractors, all terrain vehicle, busses, and other commercial vehicles for hire.
Towing service is intended for personal, non-commercial use, and is only provided for a covered vehicle disablement and will not be provided for the
purpose of transporting vehicles due to a purchase, sale, renovation, auction transaction, car show exhibition, charitable donation, relocation or any
other similar situation. Such tows are considered “convenience tows” and are not covered Roadside Assistance services.
Without limiting any other rights or remedies it may have, AAA Northern New England may seek reimbursement from a primary or associate member
for roadside assistance services fraudulently or wrongfully obtained by the primary or associate member. Primary members are responsible for the
conduct and the service demands of their associate members.
The following services are not provided under the membership benefit:
• Service to a vehicle located in an area not regularly traveled by private passenger vehicles (such as a beach, open field, creek bed, private
logging or forest service road and un-plowed roads or driveways).
• Shoveling snow from around a vehicle or clearing a road or driveway.
• Servicing or extrication of vehicles on inaccessible streets, back roads, driveways, parking lots or alleys which become snowbound or flooded.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
5
• Towing of vehicles purchased in an inoperable condition.
• Cost of vehicle locksmith services beyond what is necessary to place the vehicle in a condition to be safely driven (such as duplicating keys,
non-emergency lock repairs and re-keying of vehicle locks).
• Service in situations where a membership card and a matching driver’s license or other state or federally issued photo identification is not
provided to the service driver, you must provide a driver’s license for identification if you are the driver.
• Use of two or more Roadside Assistance service calls to extend the member tow mileage benefit for the same breakdown.
• Towing, extrication/winching and tire change service for RVs and towing and extrication/winching service for motorcycles, unless the member
has AAA Plus RV & Motorcycle or AAA Premier RV & Motorcycle coverage.
• The installation or removal of snow tires or chains.
• Charges related to impound or stolen vehicle recovery, towing or storage, or any police ordered tow for illegal parking or other violations of state
and local laws.
• Installation of automotive parts that are not provided by a service provider.
• May not use AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV benefit level services prior to seven (7) calendar days after
processing, and receipt of full payment due. This applies to new purchases, This applies to new purchases and upgrades on existing
memberships memberships at any of these service levels. The extended benefits will not apply to any vehicle breakdowns that occurred prior to
or during such seven day period.
• Roadside Assistance does not include parts or labor. AAA does not guarantee priority service for repairs at a contract repair facility or require a
contract repair facility to open for repairs outside their normal hours of operation.
• AAA will not reimburse members for taxi fares, telephone calls, rental cars (except for eligible one-day car rental as part of the AAA Premier
benefit described above), storage fees, room charges, tax charges, tolls, etc. or any other incidental charges occurring when roadside assistance
is provided.
REIMBURSEMENT
If it is necessary for a member to pay for covered membership service at commercial rates, the member must request an itemized receipt listing
the member’s name, vehicle and services rendered by the service provider. For reimbursement consideration, the member must send the original
receipt and an explanation of the circumstances to AAA Northern New England* within 60 days of the date of service. A reimbursement counts as a
Roadside Assistance call. (See Allowable Roadside Assistance Calls.)
* Send requests to: AAA, Attn: Reimbursement, P.O. Box 3544, Portland, ME, 04104.
Reimbursements for services, including services received outside of Northern New England, will only be considered for those membership services
which AAA Northern New England provides without charge. (Exception: Vehicle locksmith service will be reimbursed up to $60 for Classic members,
up to $100 for AAA Plus members and up to $150 for AAA Premier members.) Certain terms, conditions and exclusions apply and are subject to
change without notice. A service charge will be deducted from a reimbursement when applicable. Reimbursement is not provided for taxi fares,
telephone calls, rental cars, etc.
Members will be reimbursed for membership services at the prevailing commercial rates when AAA service was requested from a AAA or CAA club,
but the membership could not be verified. Reimbursement will be issued upon subsequent verification that the member’s valid membership was in
effect at the time of service.
PARTIAL REIMBURSEMENT
Only partial reimbursement, limited to the amount AAA Northern New England would have paid an independent service provider, will be made when
AAA was not called to provide service. If towing is covered by an automobile insurance policy, the maximum reimbursement for a tow bill will be
limited to the amount AAA Northern New England would have paid an independent service provider to provide the service. Certain terms, conditions
and exclusions apply and are subject to change without notice. A service charge will be deducted from a reimbursement when applicable.
Home Lockout
If you are a AAA Premier member and you become locked out of your home, you can receive up to $100 in locksmith services to pick or drill the lock
to gain access to your home from the outside. Home lockout service is reserved for a AAA Premier member’s primary residence in AAA Northern New
England’s territory only and excludes all other buildings or locked areas. The service provides up to $100 for the cost of re-keying, changing locks or
making a new key only when the lock must be drilled to gain entry to the home or if keys are lost or stolen. Any charges in excess of $100, as well as
all charges associated with any other residential locksmith services, are at the expense of the AAA Premier member.
Home lockout service is limited to one (1) usage per AAA Premier household per membership year. Home lockout service is not transferable to
any other person. The AAA Premier member must be present at the time of service. Identification and proof of residence is required. In the case of
rental property, approval of the property owner may be required. Service is provided by independent locksmiths and is subject to availability; if AAA
Northern New England cannot dispatch service, the member will be referred to a commercial locksmith and will be reimbursed for covered service
up to $100. Locksmith arrival time is based on locksmith availability.
TRAVEL
Travel Guides
North America and Caribbean AAA TourBook® Guides are available to view online, download or print. TripTik® Travel Planners are available free
online or in branch. Select printed maps are available to pick up in branch free of charge to Members.The AAA European Travel book and maps of
Europe and the Caribbean will help make your daily travels easier. These and other AAA selected guidebooks are available at special low member
rates. AAA Plus and AAA Premier members are entitled to receive the Europe Travel guide at no cost. This travel book is limited to one (1) book per
membership household, per membership year.
Travel Agency
Full service leisure travel agency benefits are available from AAA Travel, with Member-only benefits on select cruise or land vacations.Members
receive a discount on processing fees when purchasing airline tickets through AAA Travel.International driving permits and discounted passport
photos are also available at your local Auto Club branch.Members save on expedited passport and travel visa courier services online. AAA Premier
members receive one (1) free set of passport photos per household per membership year, only available at the AAA Northern New England branch.
Allianz Travel Insurance*
When you travel for business or pleasure, help protect your investment.Choose from a variety of plans to fit your travel needs.Plans may provide
reimbursement for certain non-refundable financial expenses associated with a canceled or interrupted trip due a covered reason, lost baggage or
medical emergencies.In addition, you’ll have access to 24-Hour Hotline Assistance staffed with multilingual specialists who can help with many types
of situations from almost anywhere in the world.Exclusions, conditions and limitations may apply.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
6
See your AAA Travel Advisor for more details.
*Terms, conditions, and exclusions apply to all plans.Coverage may vary by plan and state.See your plan for details.Plans generally do not cover losses related to COVID-19, including without limitation
due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel.For more information, contact Allianz Global Assistance at 800-284-8300
or 9950 Mayland Drive, Richmond, VA 23233 or [email protected]en by BCS Insurance Company or Jefferson Insurance Company.Allianz Global Assistance is the licensed
producer and administrator.Automobile Club of Southern California or affiliates act as producer in HI and KS.Plans include insurance benefits and assistance services.CA customers can reach the CA Dept of
Insurance through its toll-free Consumer Hotline: 800.927.4357 (HELP).
Travel Assistance
AAA Premier members can receive Travel Emergency Assistance and Concierge Services 24 hours a day, 7 days a week—in the United States or
internationally—when they are on planned trips 100 miles or more from the AAA Premier member’s primary residence which include at least one
overnight stay and are not more than 45 days in duration. Concierge Services are also available prior to a planned trip. These services are available
to AAA Premier members and their spouses and unmarried dependent children age 21 or under who are traveling with the AAA Premier member.
24-HOUR TRAVEL ASSISTANCE** for AAA Premier members includes:
• Emergency message center
• Lost ticket and document replacement arrangements
• Lost baggage assistance
• Emergency airline and hotel reservation
• Legal referrals
• Money transfers, including emergency cash transfer arrangements
• Assistance translation services
• Prescription replacement arrangements
• Medical provider referrals, appointments and admission arrangements
• Medical case monitoring and liaison service
• Emergency medical transportation arrangements
• Emergency visitation arrangements
CONCIERGE SERVICE** for AAA Premier members includes:
• Destination information
• Travel referrals and reservations
• Restaurant and spa recommendations and services
• Event tickets
• Health club information, referrals and reservations
• Tour information
• Gift basket and floral delivery
• Business services
• Golf tee times and reservations (subject to availability), golf referrals, and information
24-Hour Travel Assistance and Concierge Services for AAA Premier Members, please call the numbers below.
800.423.4110 (Toll-free, Domestic)
804.281.5771 (Collect, International)
The member must purchase AAA Premier service prior to travel departure date in order to use these services. 24-Hour Travel Assistance and
Concierge Services are not financial benefits. Any costs associated with these services are paid by the member.
**AGA Service Company (dba Allianz Global Assistance) is the provider and administrator for these benets. Certain restrictions and limitations apply.
Benefits and service provider are subject to change without notice.
Hertz
®
Car Rentals
AAA members receive discounts for Hertz car rentals for domestic and international leisure travel. Members can also get free use of one child
safety seat, a 10% discount off Hertz fuel purchase option and free additional qualified drivers who are AAA members (must hold a major credit
card in their own name and meet standard rental requirements). AAA members that join Hertz Gold Plus Rewards can receive points to use
towards rewards, experiences and more. Advance reservation required and subject to availability. Your AAA membership provides exclusive
benefits and savings when you book with your AAA Travel Advisor or visit AAA.com/Hertz. Your Hertz/AAA CDP ID# is 036.
AUTOMOTIVE
AAA Car Buying Service*
The free AAA Car Buying Service provides an easy-to-use, stress-free car buying experience. Choose from a network of Certified Dealers to purchase
your next new or pre-owned vehicle. The AAA Car Buying Service allows members to research vehicles, obtain average price paid by others, obtain
AAA Member pricing on local inventory and get a Vehicle Certificate to take to the Certified Dealer.** To find the nearest Certified Dealer or to buy a
new or pre-owned car, go to AAA.com/AutoManager.
* AAA Car Buying Service is managed by TrueCar, Inc. Available for select makes and models and in select areas. Limited supply and special edition vehicles may be excluded. Other restrictions
may apply. See Certified Dealer for details. Not all dealers participate in the Car Buying Service program and dealers may be subject to change at any time without notice.
**New Cars: You will receive upfront Member Price offers on in-stock dealer inventory. Not all dealer inventory is presented online. The Member Price is an offer directly to you. It includes the
vehicle’s MSRP minus incentives and dealer discounts. It excludes dealer fees and accessories, applicable tax, title, licensing, other state and governmental charges and/or fees, and is
subject to change based on incentives eligibility. The AAA Car Buying Service and TrueCar do not set vehicle pricing and are not responsible for errors in the pricing information communicated
to you by a Certified Dealer through the AAA Car Buying Service site. Certain terms, conditions and restrictions apply. The MSRP, or Manufacturer’s Suggested Retail Price, is the price suggested
by the manufacturer. Used Cars: The Used Vehicle Certificate shows the dealer’s advertised price for used cars.
Vehicle Pricing & Research Services
You can research your next new or pre-owned car online at AAA.com/AutoManager. For new cars, the Build-Your-Car tool allows you to select the
options you are interested in, and then gives you a detailed estimate of the car’s price, with your specific requirements.
Members can view features, crash test data, manufacturer incentives and MSRP, and get detailed pricing reports for new cars. For pre-owned cars,
you can view thousands of pre-owned vehicles for sale by dealers through the AAA Car Buying Service’s online inventory available at AAA.com/
AutoManager. You can also get free trade-in values online.
CARFAX Vehicle History Reports
Classic and AAA Plus members can purchase CARFAX Vehicle History Reports for 20% off the retail price online by logging in to AAA.com/Auto.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
7
AAA Premier members receive one (1) free CARFAX Vehicle History Report per membership year by calling the AAA Premier Services phone number
located on the back of the AAA Premier membership card. Subsequent CARFAX Vehicle History Reports are available to AAA Premier members at a
40% discount when ordered at AAA.com/Auto.
AAA Approved Auto Repair
When you go to a AAA Approved Auto Repair facility, all repairs, both parts and labor, are guaranteed by the facility for 24 months or 24,000 miles,
whichever comes first under normal operating conditions, unless otherwise stated in writing. Members also save 10% on regularly-priced parts and
labor, up to $50, upon requesting the discount at AAA Approved Auto Repair facilities. Plus, members can get a free 40-point maintenance inspection
with any paid service, upon request. Most passenger cars and light trucks are eligible. Members also receive AAA Northern New England’s support to
help resolve disputes arising from a service or repair at a AAA Approved Auto Repair facility.
Cannot be combined with any other discount or coupon. Valid AAA membership card must be presented at the AAA Approved Auto Repair facility at the time of service. Other restrictions may apply.
See facility for details.
AAA Approved Auto Body
AAA Approved Auto Body facilities for collision repairs in AAA Northern New England are carefully screened and monitored to assure they meet
AAA’s standards and criteria. For additional information, or to locate a AAA Approved Auto Body facility near you, visit AAA.com/Approved.
AAA Approved Auto Body facilities are required to meet the following standards and provide the following benefits*:
• A limited warranty by the facility for a minimum of 24 months or 24,000 miles, whichever comes first, under normal operating conditions, unless
otherwise stated in writing, on (a) mechanical repair parts and labor and (b) auto body and frame repair parts and labor.
• If requested by the AAA Northern New England member before repair work begins, AAA-approved facilities agree to return all replaced parts.
• Any additional work required to repair your car that exceeds the estimate by 10% or more will be performed only with your authorization.
• Shops must employ ASE (Automotive Service Excellence) or I-CAR certified technicians or equipment/materials provider trained technicians.
• Complaint and dispute resolution between AAA Northern New England members and the AAA-approved facility for problems that may arise with
repairs. In the event of a dispute between you and the facility, the facility must abide by the decision of AAA Northern New England.
• AAA facilities are inspected a minimum of once a year by AAA Northern New England to ensure competence, certification and cleanliness.
*Certain limitations and restrictions may apply. See AAA-approved facility for details.
Windshield Repair
AAA Premier members receive an exclusive AAA price on windshield chip repairs provided by Safelite AutoGlass
®
. You’ll receive a discount off the
regular repair price and a waived mobile delivery and supply fee. One discounted repair service per AAA Premier household per membership
year. For current pricing, go to AAA.com/Windshield. Your Premier benefit includes the repair of up to three chips or cracks in a single visit on one
vehicle. Limitations on repair size and location on windshield apply. Service must be scheduled through AAA.com/MyAccount. Mobile and retail
service available in select areas. For members recently upgrading to AAA Premier, the benefit is effective seven calendar days after the upgrade is
processed. Service is not eligible for reimbursement. May not be combined with any other offer. Not valid on insurance claims or commercial fleet
services. Offer subject to change without notice. Sales tax charged in certain states.
AAA Driving School
The right driving school can make all the difference. AAA cares about the safety of your teen and wants to help you prepare your new driver for the
dangers of driving. We have developed a premier research-based curriculum with teen safety in mind, so you can put your new driver on the road
with confidence. AAA Northern New England offers club owned driving schools in select locations as well as online courses for novice drivers and
driver improvement for point credit.
Mature Driver Improvement Class
AAA’s RoadWise™, a senior defensive driving program is a course designed to positively affect driving behavior and help you learn about and
adjust to age-related physical changes. AAA’s driver improvement courses may be offered through the classroom, online or both. AAA Members
receive a discount on both courses. Drivers who complete the courses may be eligible to receive a discount on a portion of their auto insurance.
MEMBER SERVICES
AAA Discounts & Rewards
®
Your AAA membership unlocks thousands of discounts on everyday purchases. So before you head out for a day of shopping, plan that family
vacation or take the kids out for dinner and a movie be sure to check out all of the special AAA member discounts waiting for you at
AAA.com/discounts. Discounts, products and vendors are subject to change at any time without notice. Restrictions apply. For full terms and
conditions and to view current discounts, visit AAA.com/Discounts.
Discounted Movie and Theme Park Tickets
AAA Northern New England members can purchase discounted movie tickets and discounted admission tickets to select theme parks and local
attractions. Contact a AAA Northern New England branch for more information.
Identity Theft Protection
Each AAA Member age eighteen (18) or older can receive FREE identity theft monitoring with ProtectMyID
®
Essential. This free benefit includes: free
daily monitoring of your Experian
®
credit report, free email alerts when key changes are detected on your Experian credit report, free monthly “all
clear” email alerts when no changes are detected, lost wallet assistance and free fraud resolution support. To get this free benefit, enroll online or by
phone. AAA Premier
®
Members with ProtectMyID
®
Essential receive the additional benefit of Ten Thousand Dollars ($10,000) in identity theft insurance
at no extra charge.
AAA also offers two additional levels of protection to help you take control of your identity, both at a discounted monthly rate. AAA Premier Members
save an additional ten percent (10%).
ProtectMyID
®
Essential, ProtectMyID
®
Deluxe and ProtectMyID
®
Platinum are provided by Experian
®
. To be eligible to enroll in either ProtectMyID
Essential, ProtectMyID Deluxe or ProtectMyID Platinum, you must be eighteen (18) years of age or older and a current AAA Member. A valid email
address and access to the internet is required for ProtectMyID Essential. Products subject to change or termination at any time without notice.
Certain terms, conditions, and restrictions apply. For more information visit AAA.com/PeaceOfMind.
Identity theft insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc.(AIG). The description
herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies
described.Refer to the actual policies for terms, conditions and exclusions of coverage. Coverage may not be available in all jurisdictions.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
8
AAA Explorer Magazine
As a primary member of AAA Northern New England, you’ll automatically receive AAA Explorer
magazine quarterly. A $2 annual subscription to
AAA Explorer
magazine is included in the membership dues. This amount cannot be deducted.
AAA Visa Signature
®
Credit Cards
Meet your new go-to credit card for everywhere you go. AAA has two cards to choose from; which card is best for you? Our AAA Daily Advantage
Visa Signature
®
Credit Card is perfect for those who value earning cash back for life’s everyday adventures, and our AAA Travel Advantage Visa
Signature
®
Credit Card is ideal for those who want cash back to complement a travel-focused lifestyle. Visit http://AAA.com/CreditCard to learn
more.
For information about rates, fees, other costs and benefits associated with the use of this credit card, visit http://AAA.com/CreditCard and refer to
the disclosures accompanying the application.
Offer is exclusive to AAA Daily Advantage Visa Signature
®
Credit Card or AAA Travel Advantage Visa Signature
®
Credit Card holders enrolled in the
AAA Daily Advantage or AAA Travel Advantage program. Cash Back can be redeemed as statement credits, direct deposit, rewards and qualifying
purchases at participating AAA locations. This rewards program is provided by Comenity Capital Bank and its terms may change at any time. For full
Rewards Terms and Conditions, please see http://AAA.com/AdvantageTravelTerms or http://AAA.COM/AdvantageDaily Terms.
Credit card offers are subject to credit approval.
AAA Daily Advantage Visa Signature
®
Credit Card and AAA Daily Advantage Visa Signature
®
Credit Card are issued by Comenity Capital Bank
pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service Association and used under license.
Notary Service
Notary service is generally available for a fee for most personal documents, Monday through Friday, during normal business hours, and at no
charge for AAA Premier members. Service is available in all branches excluding Louisiana, where it is not available. Some branches are open
on Saturday. Up to 10 signatures per day. Notarizations must be obtained at a AAA branch only and fees are subject to change without notice.
Certain restrictions apply.
Notary Service
Most personal notary transactions are available at any AAA Northern New England branch, Monday through Friday. Personal notary signatures are
at no extra charge to AAA Northern New England members (up to 10 per day). There is a per signature fee for requests over 10 transactions per day
and for any business-related notarizations. Some restrictions apply.
Auto Club App
Members can get their digital membership card on their smartphone using the Auto Club App. They can request Roadside Assistance and track the
service vehicle to know when help is arriving. Members also get additional benefits including member discounts, gas prices, travel and more. The
Auto Club App is available on iPhone
®
and Android
SM
.
Must be a current member of AAA to use. Service Tracker is subject to availability and may not work correctly if either your GPS or the service
vehicle’s GPS is not enabled. Membership Roadside Assistance terms and conditions apply. Message, data and roaming rates may apply.
INSURANCE
Insurance
Get a free quote on auto, homeowners, condominium, renters, personal umbrella*, watercraft and life insurance by calling or visiting a AAA Northern
New England branch. Or visit us online at AAA.com.
Separate purchase of AAA membership is generally required to obtain and renew AAA insurance coverage. AAA insurance is a collection of AAA branded products, services and programs available
to qualified AAA Members. AAA personal lines insurance is provided by the Interinsurance Exchange of the Automobile Club (the “Exchange”). Life insurance is underwritten and annuities are provided
by AAA Life Insurance Company, Livonia, MI. AAA Life is licensed in all states, except NY. AAA Northern New England Insurance is a licensed insurance agency acting as an authorized agent for the
Exchange and AAA Life.
*Personal Umbrella insurance provided to qualified NH applicants by an independent company.
AAA Accident Assist
Auto insurance through AAA comes with a complete accident recovery program called AAA Accident Assist. The AAA Accident Assist program can
handle your needs from the scene of an accident by placing one phone call to AAA at 1.800.672.5246.
At the scene of the accident, AAA:
• Sends a AAA Roadside Assistance Service Provider vehicle
• Tows your vehicle to a repair shop in our Member Preferred Repair Program, or the repair shop of your choice
• At your request, contacts family members on your behalf
Immediately after the accident, AAA:
• Arranges a rental vehicle for those with rental coverage
• Completes your claim notice at your convenience
If your car is repaired at a AAA Member Preferred Repair Program shop, AAA:
• Saves you time by scheduling a repair without you having to wait for an adjuster
• Gives you a lifetime warranty on workmanship for the repair
For members with liability-only or other limited coverage with the Interinsurance Exchange of the Automobile Club, roadside assistance
service is provided under your membership (not your insurance policy), and may be subject to membership restrictions. Repairs, rentals, and
other benefits are subject to policy coverages and limits. Calling AAA Northern New England for AAA Accident Assist should only be done
from a safe location and only after contacting the proper authorities.
The lifetime warranty at a AAA Member Preferred Repairs Program facility excludes parts and materials, and is non-transferable. Other
restrictions apply. Roadside Assistance generally provided by independent service providers.
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
9
68494 4/23 NNE
Visit us at AAA.com
Copyright © 2023 AAA Northern New England, LLC. All Rights Reserved.
TOLL-FREE NUMBERS
Roadside Assistance........................800.222.4357 Insurance, Travel & Membership ..............800.222.3612
Request Roadside Assistance Online ....... AAA.com/HELP TDD for Speech or Hearing Impaired ...........800.955.4833
This Privacy Notice describes how we handle your personal information as a motor club and the steps taken to protect your privacy. A separate
privacy notice would apply to information collected through other means, including from the use of our website, AAA mobile applications,
insurance, AAA OnBoard telematic services, and aliate partner products and services. You should consult those notices if necessary.
Information We Collect. We collect information about you to oer AAA member benefits as listed in the Member Guide. This includes information
that you provide directly, such as your contact information; that you provide indi rectly, such as when you call or visit us online; and that we collect
from third parties.
We also collect information about your transactions and experiences with us, aliate partners, and other clubs/enti ties within the AAA federation.
This includes, for example, information when you:
• Request Roadside Assistance (e.g., towing service)
• Purchase travel from a partner
• Use automotive services (e.g., AAA Approved Auto Repair or motor vehicle registration)
• Use member services (e.g., AAA Discounts & Rewards).
Information We Use and Share. We may share your information with aliates and third parties (such as within the AAA federation and with aliate
partners) to provide membership services, and for marketing purposes, including joint marketing with other financial companies with whom we
have joint marketing agreements. We may also provide your information to service providers and business partners, as permitted or required by law,
including for our everyday business purposes, such as processing your transactions, maintaining your accounts, responding to court orders and legal
investigations, preventing fraud, and reporting to consumer reporting agencies. We may also provide your transaction and experience information
and creditworthi ness information to our aliates for their everyday business purposes.
We may use your service location to identify your location to provide Roadside Assistance, and for:
(i) internal analytics, including mileage calculations
(ii) quality-assurance initiatives and member surveys
(iii) Approved Auto Repair (AAR) facilities when a referral is requested
(iv) requesting assistance from emergency providers (e.g., police, fire)
(v) rental car providers if a referral is requested.
We may share your service location with our authorized independent service providers, AAR facilities, our AAA personnel, and our aliates.
Information Protection.
We maintain physical, elec tronic, and procedural safeguards to protect your personal information. We require employees
and vendors to keep your personal information confidential. Access to such information is provided to those who need it for their duties. We review
the information security practices of vendors with whom we share personal information.
Solicitation and Marketing. If you do not want oers from us or our aliates, contact your local AAA branch or write to AAA Privacy Notice Inquiry,
Attention: List Manager, PO Box 25001, A112, Santa Ana, CA 92799-5001, and provide your full name and street address, membership number,
telephone number and email address along with your request to be placed in our Do Not Solicit File. Your request will take eect within 60 days.
During this time, you may receive mailings that were already in progress. You will continue to receive AAA Explorer magazine, other communications
directly related to your membership, and promotional oers with your bills and renewal notices.
We send a privacy notice annually and reserve the right to modify this Notice at any time.
This Notice is provided on behalf of: AAA Alabama (Alabama Motorists Association Inc.), AAA Hawai‘i, AAA Missouri (Automobile Club of Missouri),
AAA New Mexico LLC, AAA Northern New England, AAA Northern New England Insurance, AAA Texas LLC, Tidewater Virginia (Tidewater Automobile
Association of Virginia Incorporated), ACSC Management Services Inc., Auto Club Enterprises, Auto Club Services LLC, Automobile Club of Southern
California, and Club Exchange Corporation.
AAA MAINE
BRANCHES
Auburn
600 Center St.
207.786.0664
Augusta
19 Stephen King Dr.
Suite 2
207.622.2221
Bangor
339 Griffin Rd.
207.942.8287
Biddeford
472 Alfred St.
207.282.5212
Brunswick
Merrymeeting Plaza
147 Bath Rd., #A130
207.729.3300
Portland
68 Marginal Way
207.780.6950
South Portland
Jetport Plaza
401 Western Ave. South
207.775.6211
Waterville
13 Washington St.
207.873.0692
AAA NEW HAMPSHIRE
BRANCHES
Concord
48 Fort Eddy Rd.
603.228.0301
Keene
West Street
Shopping Plaza
429 West Street
603.358.0460
Manchester
560 South Willow St.
603.669.0101
Nashua
Somerset Plaza
379 Amherst Street, #6B
603.889.0165
Portsmouth
Bowl-O-Rama Plaza
599 Lafayette Rd. #15
603.436.8610
Somersworth
8 Tri City Plaza
452 High Street
603.750.3080
West Lebanon
North Country Plaza
267 Plainfield Rd.
603.298.2600
AAA VERMONT
BRANCHES
Montpelier
384 River St.
802.229.0505
Rutland
Green Mountain Plaza
301 US Route 7 S
802.775.1558
Williston
Maple Tree Place
28 Walnut Street, #160
802.878.8233
Call: 800.222.3612 • Click: AAA.com • Visit: Your Local AAA Northern New England Branch
10
11
68494 4/23 NNE
Visit us at AAA.com
Copyright © 2023 AAA Northern New England, LLC. All Rights Reserved.
