Page 1 of 7
Dear Guest,
Just like you, we’re counting down the days
until we meet on board and sail the world’s most
beautiful voyage. In this document, you’ll nd key
information about ights and transfers to ensure
your arrival and departure goes as smoothly
as possible.
Our arrival and departure package includes most
transfers in Bergen, Kirkenes, Trondheim, and Oslo.
If we cannot provide a suitable transfer, Hurtigruten
will inform you before your journey. If your booking
includes transfers, your travel documents contain
the required vouchers. Please present the applicable
transfer voucher to the bus driver.
Transfers are usually unaccompanied and operated
by a charter bus (xed times) or an airport express
bus (ocial schedule). The scheduled times align
with your ship’s arrival. Therefore, you may have
to spend time waiting at the airport. Please note:
Transfers outside of our scheduled transfers must
be arrangedindependently and at your expense. If
your booking doesn’t include transfers, you can still
book the transfers outlined in this document.
For more informa tion, please refer to your booking
conrmation. You can also visit the relevant
websites by clicking on the underlined text in this
document. In addition, when you click on a map, a
size A4 version opens, which you can download
or print.
Yours sincerely,
Hurtigruten Norwegian Coastal Express
Arrival and
departure information
© TRYM IVAR BERGSMO HURTIGRUTEN
Page 2 of 7
We’ve put together a short guide to ying
to Norway, including information on
baggage and check-in processes.
Check-in
Depending on your airline, you may be
able to check in online, at a self-service
kiosk at the airport, or in-person at the
airport. We recommend checking in
via the airline’s website or app before
traveling to the airport.
Log in to the airline’s website or app with
your ight reference number, which is
located on your booking conrmation.
Once logged in, you can order special
services like meals, wheelchairs, or seat
reservations. The services available
depend on the airline. Please note: Your
ight tickets are digital. No paper copies
are sent.
Codeshare ights
A codeshare is an arrangement where
two or more airlines market a ight as
their own, but only one carrier operates
the ight. Thus, your ight may be
operated by a carrier dierent than the
one shown on your itinerary.
Gate changes
We recommend arriving at the airport
at least three hours before departure to
check your baggage and pass through
security. Please double-check your
gate number and departure time at the
transfer desk to ensure you don’t miss
any changes and check announcements
and the arrival/departure board at the
airport.
Checked baggage
You will collect your checked baggage
at your nal destination. Please speak
with the airline or check-in sta if your
journey consists of multiple ights with
dierent airlines and you have separate
tickets for each ight. In this scenario, it’s
usually not possible for checked baggage
to travel directly to your nal destination.
Your checked baggage is usually
restricted to one piece, weighing up to
50 lbs. Any excess baggage must be paid
upon check-in or pre-paid on the airline’s
website, which may be cheaper than
paying at the airport. Any single piece of
baggage weighing over 70.5 lbs will not
be accepted.
We recommend keeping the baggage tag
issued at check-in until after you have
collected your baggage.
Carry-on bag
Generally, one carry-on bag can be
brought on board the plane. You can take
your carry-on bag directly to the gate
mentioned in your boarding pass, even if
you have a connecting ight to Norway
and/or an onward ight to another
destination in Norway.
2
© SHUTTERSTOCKHURTIGRUTEN
Flights
CARRY-ON BAG ALLOWANCE:
Airline Code Economy class Business class
British Airways BA 1 bag 22x18x10 in + 1 accessory
16x12x6 in, 51 lbs combined total
Club, 1 bag 22x18x10 in + 1 accessory 16x12x6 in, 51 lbs
combined total
Delta Airlines/ KLM DL/KL 1 bag 22x14x9 in + 1 accesory
16x12x6 in, 26 lbs combined total
Europe Business Class, 2 bags 22x14x9 in + 1 accessory
16x12x6, 18 lbs combined total
Norwegian Air DY 1 bag 22x16x9 in + 1 accessory
15x12x8 in, 22 lbs combined total
n/a
SAS SK 1 bag 22x16x9 in + 1 accessory
16x12x6 in, 18 lbs combined total
SAS Plus, 1 bag 22x16x9 in + 1 accessory 16x12x6 in,
18 lbs combined total
CHECKED BAGGAGE ALLOWANCE:
Airline Code Economy class Business class
British Airways BA 1 bag at 51 lbs Club, 2 bags at 70 lbs
Delta Airlines/KLM DL/KL 1 bag at 50 lbs Europe Business Class, 2 bags at 70 lbs
Norwegian Air DY 1 bag at 50 lbs n/a
SAS SK 1 bag at 50 lbs SAS Plus, 2 bags at 50 lbs
Page 3 of 7
JEKTEVIKSTERMINALEN /
HURTIGRUTEN TERMINAL
Nøstegaten 30, 5010 Bergen
Open Monday-Friday 11:00-21:00
Saturday, Sunday 13:00-21:00
The Hurtigruten Guest Lounge is
located on the second oor of the
terminal and is open from 1:00 p.m.
You’re welcome to enjoy light
refreshments in our guest lounge.
Complimentary Wi-Fi, USB chargers,
and sockets are also available.
Baggage lockers in various sizes are
available in the terminal and can be
paid for with a credit card. Our baggage
service is open between 1:00 p.m. and
2:30 p.m.
Guests must arrive at least 30 minutes
before the ship’s departure.
Check-in: from 3:30 p.m.
Boarding: from 4:00 p.m.
Cabins available: from 6:00 p.m.
The mandatory safety brieng is held
before boarding in the Guest Lounge
lecture hall.
Transfer information
Flybussen Bergen’s service connects
Bergen Flesland Airport and the city
center. The bus arrives and departs just
outside the airport’s terminal building
and follows a route, via Fyllingsdalen, to
Bergen Bus Station and the city center.
It takes approximately 45 minutes
to reach the Jekteviksterminalen/
Hurtigruten Terminal from the airport
and vice versa.
View the timetable »
Closest bus stop to Hurtigruten
Terminal and selected hotels:
Hurtigruten Terminal
Jekteviksterminal bus stop
• Clarion Hotel Admiral:
Strandkaiterminalen bus stop (130 yards)
• Clarion Hotel Bergen:
Into the city, Torget C (260 yards) and to
the airport Torget D (150 yards)
• Thon Hotel Rosenkrantz:
Into the city, Torget C (300 yards) and to
the airport, Torget D (186 yards)
• Radisson Blu Royal:
Dreggsallmenningen bus stop (31 yards)
• Clarion Collection Havnekontoret:
Dreggsallmenningen bus stop (28.4
yards)
View all Flybussen stops »
For urgent questions, please call
Flybussen Tide at +47 05505
Bergen
Transfers
TRANSFERS
FROM • RAILWAY STATION • HOTEL • HURTIGRUTEN TERMINAL
JEKTEVIKSTERMINALEN
• AIRPORT
TO • HURTIGRUTEN TERMINAL
(JEKTEVIKSTERMINALEN)
• HOTEL
• RAILWAY
STATION
• AIRPORT
• HOTELS
• RAILWAY STATION
• HOTELS
• HURTIGRUTEN TERMINAL
JEKTEVIKSTERMINALEN
As you disembark the train,
exit the railway station under
the archway to your right.
The Hurtigruten Transfer
Service Bus will be waiting
outside. (Please do not
go to the central bus station).
The transfer bus leaves 20
minutes after the train arrives.
You will be picked up from your
hotel 45minutes prior to the
train’s departure.
Hurtigruten ships arrive to Ber-
gen at 2:45p.m. Transfers are
arranged for after this time.
Schedule info from hotel to
airport/Hurtigruten Terminal
(Jekteviksterminalen) can
be requested at the hotel
reception desks.
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Småstrandgaten
Page 4 of 7
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HURTIGRUTEN
TERMINAL
CLARION HOTEL
TRONDHEIM
BAKKE G ATA
BUS STOP
Trondheim
Transfers
TRANSFERS OFFERED FROM HURTIGRUTEN PIER TO CITY CENTER/AIRPORT
Hurtigruten Pier - Railway station (train to Bergen at 08:19 a.m.), city center (hotels) - Trondheim Airport Værnes (flights departing before
1:00 p.m.)
07:45 a.m.
Hurtigruten Pier - Trondheim Airport Værnes, with a stop in the city center (flights departing after 1:00p.m.) 9:30am
The Værnes-Ekspressen/Unibuss
transfer bus connects the Trondheim
Værnes Airport (bus stop A4) with the
city center (including hotels and train
station) and the Hurtigruten Pier. It takes
approximately 25–30 minutes to travel
to/from the Hurtigruten Pier to the
airport.
Please note that not all areas in the city
are covered by the transfer bus. Bus stops
for the main hotels are:
• Søndre gate: Trondheim Central
Station and Clarion Congress Hotel.
• Bakkegata: Radisson BLU Royal
Garden Hotel and Grand Olaf Hotel.
View the ocial timetable »
Værnes-ekspressen
Emergency phone numbers:
Monday to Friday, 8:00 a.m.–4:00 p.m.:
+47 9417 2944
Monday to Friday, 4:00 p.m.–:12:00 a.m.:
On weekends:
+47 9488 5475
Bergen and Trondheim:
Private airport transfers for platinum guests
This service includes being met by an
English-speaking driver, who drives you
in a private car or taxi to the Hurtigruten
Terminal or your hotel in Bergen or
Trondheim. Exclusively for Platinum-
fare guests traveling on a Hurtigruten
Classic Cruise. This transfer information
also applies to guests using wheelchairs.
Please note: Private transfers and
transfers that include wheelchair can
only be pre-booked.
From Bergen or Trondheim airport:
Please look out for a Hurtigruten sign
with your name in the arrivals hall of the
airport. Your driver will then take you to
the private car.
From hotels in Bergen or Trondheim:
The pick-up time from the hotel will
always be three hours before your ight’s
departure time. The driver will meet you
in the hotel lobby.
From Hurtigruten Terminal or Pier:
Please look out for a Hurtigruten sign
with your name when leaving the ship.
Your driver will then take you to the
private car.
Page 5 of 7
The transfer bus is a Hurtigruten charter
bus that departs from the airport and the
Hurtigruten quay.
The transfer time is approximately 30
minutes.
Please note:
If there are many passengers, several
buses will drive to dierent destinations.
Please ensure that you board the correct
bus.
Kirkenes
Transfers
TRANSFERS
FROM AIRPORT HURTIGRUTEN QUAY
TO • HURTIGRUTEN QUAY VIA HOTELS • AIRPORT
TIMES
Monday–Sunday
• 12:00 p.m. from the airport to Hurtigruten Quay.
• 12:00 p.m. Thon hotel to Hurtigruten Quay
Monday–Sunday
• 8:30p.m. from the airport to Kirkenes city center/hotels
Monday–Sunday
• 09:00a.m. from Hurtigruten quay to the airport.
• 09:30 a.m. from Thon hotel to the airport
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SCANDIC HOTEL
KIRKENES
Tromsø
Transfers
The ocial airport bus, called Bussring,
will take you to hotels in the city center.
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View the timetable »
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HURTIGRUTEN
TERMINAL
RADISSON BLU
HOTEL TROMSØ
CLARION COLLECTION
THE EDGE
CLARION COLLECTION
HOTEL AURORA
Ishavskatedralen
Page 6 of 7
Oslo
Transfers
TRANSFERS
FROM AIRPORT AIRPORT
TO • OSLO BUS TERMINALCENTRAL TRAIN STATION • HOTEL
The oicial airport bus, Flybussen Airport Express, stops
in front of the bus terminal (bus line FB5), which is located
next to Oslo Central Train Station. Airport transfers take
approximately 55 minutes.
View the timetable »
Please exit at Bussterminalen for:
• Clarion Hotel The Hub
• Comfort Hotel Karl Johan
• Thon Hotel Terminus
• Comfort Hotel Grand Central
• Thon Hotel Opera
Please exit at the final bus stop for:
• Radisson BLU Scandinavia Hotel
Please ask the bus driver where to exit when staying at other hotels.
THON HOTEL
TERMINUS
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Waldemar Thranes gate
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Biskop Gunnerus gate
Sternersgata
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kirke
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Bjørvika
GRÜNERLØKKA
FILIPSTA D
VIKA
FROGNER
B R YGGE
AKER
GRØNLIA
162
162
E18
E18
E6
E18
MAIN
RAILWAY
STATION
OSLO BUS
TERMINAL
CLARION
HOTEL OSLO
COLOR LINE
PIER
CLARION HOTEL
THE HUB
COMFORT HOTEL
CARL JOHAN
Operagata
Edvard Munchs
Plass
Dronning Eufemias gate
THON HOTEL
OPERA OSLO
Drelastgata
Nylandsveien
Nylandsveien
Schweigaardsgate
Emergency
contact
information
If you have any questions, don’t hesitate
to contact your travel agency or the
Hurtigruten Sales Support Center.
In the event of an emergency or if you
need urgent assistance while traveling to
and from your cruise, please contact:
+12064562746
Page 7 of 7
Safer together
No matter if you’re sailing aboard the Norwegian Coastal
Express for 12 days or just a few hours, your safety is our highest
priority. We have a range of measures in place that are designed
to reduce the spread of COVID-19 and other contagious
respiratory diseases.
We’ll constantly update these practices based on the latest
guidelines from the Norwegian health authorities. Stay up
to date with the latest information by regularly checking for
updates on our safety procedures website:
Entry requirements
Rules and entry requirements can frequently change due to
COVID-19. That’s why we’ve created an interactive map where
you’ll nd the very latest information about everything you
need to do before, during, and after your trip to comply with
entry requirements.
Please note: Guests are responsible for making sure they
comply with all entry requirements.
We kindly ask that you regularly check our entry requirements
web page for the latest entry requirements.
© TRYM IVAR BERGSMO HURTIGRUTEN
© KRISTIAN DALE HURTIGRUTEN
Important
Information
Please note, all times and information are subject to change.
Safer together »
Entry requirements »
