Flights

CHECK-IN

We recommend being at the airport for check-in at least 2-2,5 hrs before

departure. Internet and/or self-service kiosk check-in may be available

depending on which airline you are travelling with. Please log on to the

airline website using the ight reference number on your booking conr-

mation to access ight information, updates, request special services like

meals, wheelchairs or seat reservation and to check-in online where pos-

sible.

Your ight tickets are electronic, no further documents will be sent to you.

Some code share ights are operated by a dierent carrier than the one

shown on your itinerary. Please retain the luggage tag issued at check-in

until after you have collected your luggage.

LUGGAGE THROUGH CHECK-IN

If you have a connecting ight to Norway with an onward ight to an-

other destination in Norway, you can take your hand luggage directly to

the gate mentioned on your boarding pass. Due to possible gate changes,

please double check your gate number at the transfer desk and listen for

announcements and check the arrival/departure board at the airport.

Your Checked luggage will be checked through to your nal destination. If

you are holding separate tickets on dierent airlines it is usually not possi-

ble to check luggage through. Check-in sta will advise you whether lug-

gage may be checked through or not.

BAGGAGE INFORMATION

CABIN BAGGAGE ALLOWANCE

Airline Code Economy class Business class Baggage

British

Airways

1 bag at 23 kgs,

56x45x25 cm

Club Europe

1 bag at 23 kgs,

56x45x25 cm

KLM KL

1 bag at 12 kgs,

55x25x35 cm

Europe

Business Cl ass

2 bags

at 55x35x25 cm

Norwegian

Air

1 bag at 10 kgs,

55x40x23 cm

n/a n/a

SAS SK

1 bag at 8 kgs,

55x40x23 cm

SAS Plus

1 bag at 8 kgs,

55x40x23 cm

CHECKED BAGGAGE ALLOWANCE

Airline Code Economy class Business class Baggage

British

Airways

BA 23 kgs Club Europe 2 bags at 32 kgs

KLM KL 1 bag at 23 kgs n / a n/a

Norwegian

Air

DY 2 bags at 20 kgs* n/ a n/a

SAS SK 1 bag at 23 kgs SAS Plus 2 bags at 23 kgs

* If ights are booked with Hurtigruten

Any excess baggage must be paid upon check-in or you can pre-pay it on

the airlines website, which might be cheaper than paying at the airport.

Any single piece of luggage weighing over 32kgs will not be accepted for

carriage.

CHECKED BAGGAGE ALLOWANCE

FOR UK CHARTER FLIGHTS

Airline Code Economy class Business class Baggage

Titan ZT 20 kgs n/a n/a

ARRIVAL AND DEPARTURE INFORMATION

COASTAL NORWAY 04.09.201931.03.2020

DEAR GUEST,

This document will provide you with information about your arrival and departure and transfer services available.

In Bergen, Trondheim, Tromsø, Kirkenes and Oslo most transfers are included in your package if you have booked our arrival and de-

parture package. For further information please refer to your booking conrmation. If your booking doesn’t include any transfers you

are still able to participate/book some of the transfers as outlined.

If transfers for your voyage in Norway are already included in your travel arrangements, please present the transfer voucher that was

enclosed with your travel documents to the bus driver. Transfers outside our scheduled transfers have to be arranged independently

and are at your own expense. All Hurtigruten transfers are marked with a “Hurtigruten Transfer Service” sign.

We wish you a pleasant journey!

Transfers

BERGEN

HURTIGRUTEN TERMINAL IN BERGEN

Hurtigruten Terminal

Nøstegaten 30

N-5010 Bergen

OPENING HOURS ALL YEAR

MONFRI from 08:00

SATSUN from 11:00

Luggage storage from 12:30

Check-In from 15:00

Cabins available from 18:00

The latest arrival time is 30 minutes before ship departure. The safety

brieng will be conducted on board while the ship is in port.

In the terminal there is a seating area, a drinks machine and 25 lock-

ers for passengers to use. The luggage lockers are not operated by

Hurtigruten and there is no change machine in the terminal. Costs: 30.00

NOK (3x10.00 NOK coins).

TRANSFER FROM THE AIRPORT

- TO THE HURTIGRUTEN TERMINAL /HOTEL

When leaving the airport please follow the signs for the Hurtigruten trans-

fer buses and go to bus stand no. A4 that is located in front of the arrival

hall. Transfers will take approximately 30-45 mins.

TRANSFER SCHEDULE (ALL YEAR*)

10:30 / 12:00 / 13:00 / 14:00 / 15:00 / 16:15 / 17:15 / 18:30

(18:45 during winter season, Nov-Mar)

Please also see the timetable displayed in the arrival hall of the airport

next to the exit of domestic ights.

*On May 17th (Norwegian National Day) transfers will be only provided

from 15:00.

STOPS

Hurtigruten quay, Radisson Blu Royal Bergen Hotel (Opposite Clarion

Collection Havnekontoret Hotel), First Hotel Marin (stop for Thon Hotel

Rosenkrantz), Clarion Hotel Admiral

NOTE (FOR EARLY FLIGHT ARRIVALS FROM THE UK): If your

ight arrival time is before 08:00 or after 19:00 an individual transfer will

be arranged for you. Please look for our driver in the arrivals hall with a

Hurtigruten sign.

TRANSFER FROM THE HOTEL

TO THE HURTIGRUTEN TERMINAL

STOPS ALL YEAR

Radisson Blu Royal Bergen Hotel

(short walk to Clarion Collection

Havnekontoret Hotel)

15:00 17:00

First Hotel Marin

(stop for Thon Hotel Rosenkrantz)

15:05 17:05

Clarion Hotel Admiral 15:15 17:15

Please ensure you are ready outside your hotel with your luggage no later

than 10 minutes prior to the departure time.

TRANSFER TO THE AIRPORT VIA RAILWAY STATION

STOPS ALL YEAR

Radisson Blu Royal Bergen Hotel

(short walk to Clarion Collection

Havnekontoret Hotel)

09:00, 11:00, 13:00,

15:00, 16:00, 17:00

First Hotel Marin

(stop for Thon Hotel Rosenkrantz)

09:05, 11:05, 13:05,

15:05, 16:05, 17:05

Clarion Hotel Admiral

09:15, 11:15, 13:15,

15:15, 16:15, 17:15

TRANSFER FROM THE HURTIGRUTEN TERMINAL

- TO THE HOTEL / RAILWAY STATION / AIRPORT

Please take your luggage and follow the signs that guide you out of the

terminal. The bus is marked with your next destination (hotel/station/

airport).

You can also purchase a ticket from the travel guide on board your Hurti-

gruten ship. Outside the period 01 Apr - 31 Oct the transfers are only avail-

able to customers who have pre-booked them prior to commencing their

tour as the buses only operate when booked in advance.

TRANSFER FROM THE RAILWAY STATION

- TO THE HURTIGRUTEN TERMINAL / HOTEL

As you disembark the train, exit the railway station under the archway to

your right. The Hurtigruten Transfer Service Bus will be waiting outside.

(Please do NOT go to the central bus station).

STOPS ALL YEAR

Radisson Blu Royal Bergen Hotel

(opposite Clarion Collection

Havnekontoret Hotel)

15:15

(for arrivals by train at 14:57)

19:15 (for

arrivals by train at 18:55)

First Hotel Marin

(stop for Thon Hotel Rosenkrantz)

Clarion Hotel Admiral

These transfers are only available to customers who have pre-booked them

prior to commencing their tour, as the buses only operate when booked in

advance.

TRONDHEIM

TRANSFER FROM THE AIRPORT

- TO THE HOTEL

The ocial airport express bus is operating from Trondheim Airport to the

City Center, Radisson Blu Royal Garden Trondheim/Clarion Collection

Grand Olav and Clarion Hotel Trondheim. The ocial timetable applies:

www.vaernesekspressen.no. Please purchase the ticket on the bus.

TRANSFER FROM THE HOTEL

Hurtigruten Transfer Service.

- TO THE RAILWAY STATION

STOPS ALL YEAR

Clarion Hotel Trondheim



Clarion Collection Hotel Grand Olav

Radisson Blu Royal Garden

- TO THE AIRPORT

STOPS ALL YEAR

Clarion Hotel Trondheim



Please ensure you are ready outside your hotel with your luggage no lat-

er than 10 minutes prior to the departure time. Buses only operate when

booked in advance.

- TO THE HURTIGRUTEN QUAY

For the short transfer from the hotels or railway station to the Hurtigruten

pier we recommend to take a taxi or bus line 46. For full time table please

see www.atb.no

TRANSFER FROM THE HURTIGRUTEN QUAY

- TO THE RAILWAY STATION

TRANSFER SCHEDULE (ALL YEAR)

Departure time 07:30

TRANSFER FROM THE HURTIGRUTEN QUAY

- TO THE AIRPORT

TRANSFER SCHEDULE (ALL YEAR)

Departure time 08:30

STOPS ON DEMAND AT FOLLOWING HOTELS

Radisson Blu Royal Garden

Clarion Hotel Trondheim

Clarion Collection Hotel Grand Olav

Busses only operate when booked in advance. If you have not pre-booked

these transfers, please contact the travel guide on board your Hurtigruten

ship. Depending on availability you might be able to purchase a transfer

ticket onboard.

PLATINUM GUESTS PRIVATE AIRPORT TRANSFERS

IN BERGEN AND TRONDHEIM

TO/FROM THE HURTIGRUTEN TERMINAL /HOTEL

Meet & greet by an English-speaking driver and transfer with a private

car/taxi to the Hurtigruten Terminal or your hotel in Bergen/Trondheim

or in reverse order. Exclusively for PLATINUM guests travelling on one of

Hurtigruten Classic Voyages.

FROM BERGEN/TRONDHEIM AIRPORT: Please look out for a

Hurtigruten sign and your name in the arrival hall of the airport. Your

driver will take you to the private car.

FROM HOTELS IN BERGEN/TRONDHEIM: The pick-up time from the

hotel will always be three hours before your ight departure time. The

driver will meet you in the hotel lobby.

FROM HURTIGRUTEN PIER: Please look out for a Hurtigruten sign and

your name when leaving the ship. Your driver will take you to the private

car.

This transfer pick-up information also applies to guests using wheelchairs.

Private transfers and wheelchair transfers can only be pre-booked.

TROMSØ

TRANSFER TO/FROM THE AIRPORT

- TO/FROM THE HOTELS/CITY CENTRE

The ocial airport bus „Bussring“ that takes you to hotels in the city cen-

tre leaves approx. every 30 minutes and is coordinated with ight arrival

times. The timetable varies on weekends. Please look out for red busses

that leave in front of the arrival hall of the airport. The bus stop „Prostne-

set“ is the closest one for the Hurtigruten Terminal (www.bussring.no).

Please ensure you are ready outside your hotel with your luggage no later

than 10 minutes prior to the departure time. The provider for pre-booked

Hurtigruten tickets for Bussring is Tide Buss AS. Please present your

transfer voucher that was enclosed with your travel documents to the driv-

er. Tickets can be also purchased on the airport express bus.

KIRKENES

TRANSFER FROM THE AIRPORT

- TO THE HURTIGRUTEN QUAY / HOTEL

Transfers are by the ocial airport bus and depart after each ight arrival

until approximately 20:10. Transfers will take approximately 30 mins. The

ocial timetable applies: www.ybussen.no.

STOPS (ALL YEAR)

Hurtigruten quay (for ights arriving in the morning)

Thon Hotel Kirkenes

Scandic Kirkenes

TRANSFER FROM THE HURTIGRUTEN QUAY

- TO THE HOTEL / AIRPORT

The transfer bus departing from the Hurtigruten quay is operated by

Boreal.

STOPS ALL YEAR

Thon Hotel Kirkenes, Scandic

Kirkenes and then on to the airport.



If there is a large number of passengers, there will be several buses de-

parting to dierent destinations. Please ensure that you board the correct

coach.

TRANSFER FROM THE HOTEL

- TO THE AIRPORT

Your transfer from the Thon Hotel or Scandic Kirkenes Hotel will be by the

ocial airport bus (Flybussen) and the ocial timetable applies. Transfers

will take approximately 30 mins. The bus departure times are coordinat-

ed with the ight departure times. Please check the bus schedule with the

hotel reception.

- TO THE HURTIGRUTEN QUAY

The transfer bus departing from the to the Hurtigruten quay is operated

by Boreal.

STOPS ALL YEAR

Thon Hotel Kirkenes, Scandic

Kirkenes Hotel



Please always conrm the above times with hotel reception in case of any

last minute changes.

Emergency contact information

In the event of an emergency or urgent assistance while traveling to and from your voyage, please contact + 44 33 08 08 18 84

Hurtigruten AS: P.O. Box 6144, N-9291 Tromsø

Booking: bo[email protected]m

OSLO

TRANSFER FROM THE AIRPORT

- TO OSLO BUS TERMINAL (CENTRAL TRAIN STATION)

The ocial airport bus (Flybussen Airport Express) stops in front of the

terminal and leaves every 20 minutes from platform 11 (bus line FB2 and

FB5). Busses arrive at Oslo Bus Terminal, and is located next to the Oslo

Central Station. Airport transfers will take approximately 55 mins. The lat-

est timetable is available at www.ybussen.no/oslo.

- TO YOUR HOTEL

Please exit at Bussterminalen for Clarion Hotel The Hub, Comfort Hotel

Karl Johan, Thon Hotel Terminus, Comfort Hotel Grand Central, Thon

Hotel Opera and at the nal bus stop for Radisson BLU Scandinavia Hotel.

Please ask the bus driver where to exit when staying at other hotels.

ALTERNATIVE TRANSFER FLYTOGET/VY TRAINS (FORMER-

LY KNOWN AS NSB RAIL)

The Oslo Airport Express Train (Flytoget) and Vy (formerly known as

NSB) trains leave from inside the Oslo Airport terminal building 70 me-

tres to the right after leaving the custom area in the arrival hall. The train

takes you downtown Oslo Central Station in 20 minutes and leaves every

10 - 20 minutes. Tickets can be purchased at the ticket vending machines

or at the ticket desks.

TRANSFER FROM THE HOTEL

- TO THE AIRPORT

Flybussen starts each service to Oslo airport at Radisson BLU Scandinavia

Hotel, the next stop is at Olavs Plass and from there directly to Oslo Bus

Terminal bus platform 9 (subject to changes) for Clarion Hotel The Hub,

Comfort Hotel Karl Johan, Thon Hotel Terminus, Comfort Hotel Grand

Central, Thon Hotel Opera.

Important note: All information is subject to change. Please check your

travel documents for the nal transfer schedule. Please note that transfers

will only operate as shown in above timetables. In case of missed services,

alternative transfers cannot be guaranteed. Consequential costs, like taxi,

are at the customers´ expense.