SMART
INSTALLATION GUIDE
IMPORTANT INFORMATION
Safety information
This appliance can be used by
children aged from 3 years
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Children
shall not play with the appliance.
Cleaning and user
maintenance shall not be made
by children without supervision.
This product must be installed
by a competent person in
accordance with all relevant
current local and national Water
Supply Regulations.
ALL PRODUCTS REQUIRING
AN ELECTRICAL
CONNECTION MUST BE
INSTALLED BY A QUALIFIED
PERSON FOLLOWING
THE LATEST REVISION OF
THE ELECTRICAL WIRING
REGULATIONS, BOTH
NATIONAL AND LOCAL AND
CERTIFIED TO CURRENT
BUILDING REGULATIONS.
This system should be installed
so that other taps or appliances
operated elsewhere within the
premises do not significantly
aect the flow. The Aqualisa
SmartValve™ must not be
used with a hot water supply
temperature of over 65ºC.
If the maximum hot water
temperature is likely to rise
above 65ºC then a Thermostatic
Blending Valve must be used.
The Aqualisa SmartValve™
is supplied factory pre-set
at maximum temperature
of 45ºC. The maximum
temperature is fully adjustable
to suit site conditions. If
adjusted, we recommend the
outlet temperature is set to a
MAXIMUM of 46ºC.
The Aqualisa SmartValve™
must be installed in an accessible
location for servicing and
maintenance. The Aqualisa
SmartValve™ must not be
installed in situations where
either the ambient temperature
is likely to exceed 40ºC or
where freezing may occur. The
controller must not be installed
in situations where the ambient
temperature is likely to fall below
5ºC or rise above 40ºC.
We do not recommend the
use of a controller in steam
therapy facilities. This appliance
must be earthed. Cables must
be protected by a suitably sized
conduit or trunking to avoid risk
of damage and to allow removal
for service and maintenance
purposes. Failure to install this
way may invalidate the warranty.
Ensure that the conduit is run to
avoid the controller fixing holes.
Surface mounted cables must
also be protected by a suitable
approved conduit, even in a loft,
where there may be a risk of
damage from vermin.
The power lead must only be
replaced by the manufacturer
or their accredited agent. The
controller is supplied from a
safety low voltage source.This
product is suitable for domestic
use only.
Installation of the pumped
Aqualisa SmartValve™ (for
gravity stored systems)
The pumped Aqualisa
SmartValve™ shower system
is designed to operate up to
a maximum static pressure
of 100kPa ((1 bar)(10 metres
head)(14.5psi)). Under no
circumstances must the
pumped Aqualisa SmartValve™
be connected directly to the
water main or in line with
another booster pump. The
minimum actual capacity of
the cold water storage cistern
should be not less than 225
litres (50 gallons). The capacity
of the hot water cylinder
must be capable of meeting
anticipated demand.
Installation of the standard
(unpumped) Aqualisa
SmartValve™ (for balanced
high pressure and unvented
systems, combination
boiler systems and
separately pumped gravity
systems)
Pressures: The standard
(unpumped) Aqualisa
SmartValve™ is designed to
operate up to a maximum static
pressure of 700kPa ((7 bar)
(100psi)). Where pressures
are likely to exceed 700kPa
((7 bar)(100psi)), a pressure
reducing valve must be fitted
to the incoming mains supply.
A setting of 400kPa ((4 bar)
(60psi)) is recommended. It
should be noted that daytime
pressures approaching 600kPa
((6 bar)(80psi)) can rise above
the stated maximum overnight.
Special notes for
combination boiler systems
The appliance must have a
minimum domestic hot water
rating of 24kW and be of the
type fitted with a fully modulating
gas valve. If in any doubt,
please contact the appliance
manufacturer before installation
commences.
DUE TO PERFORMANCE
CHARACTERISTICS OF
COMBINATION BOILERS,
SEASONAL INLET
TEMPERATURE CHANGE
WILL AFFECT THE AQUALISA
SMARTVALVE™ OUTLET
FLOW RATE RESULTING IN
VARYING SHOWER FLOW
RATE AND FLOW CONTROL
RANGE. INLET TEMPERATURE
CHANGE MAY ALSO CAUSE
THE TEMPERATURE DISPLAY
TO FLASH; THIS IS NOT
NECESSARILY CHANGING
THE OUTLET TEMPERATURE.
DUE TO THE PERFORMANCE
CHARACTERISTICS OF
COMBINATION BOILERS,
OPERATION OF THE BOOST
BUTTON OR INCREASING
THE FLOW RATE SETTING ON
THE SHOWER CONTROLLER
MAY NOT OFFER
SIGNIFICANT CHANGE IN
OUTPUT FLOW RATE.
Special notes for separately
pumped gravity systems
and universal/negative
head pumps (for divert
systems)
We recommend a MINIMUM
pump rating of 1.5 bar. For
optimum performance a 2.5
bar pump should be used
for all separately pumped
installations. A twin ended
pump is required for use
with single outlet products.
A universal/negative head
type twin ended pump (works
on both positive and negative
head conditions) MUST be used
with divert products.
The minimum actual capacity
of the cold water storage
cistern should be not less
than 225 litres (50 gallons).
The capacity of the hot water
cylinder must be capable
of meeting the anticipated
demand.
THIS PRODUCT IS NOT
SUITABLE FOR USE WITH
A SINGLE ENDED PUMP.
Shower Heads
The range of shower heads has
been designed for use with
Smart systems. Installation of
any shower heads other than
these may result in poor shower
performance. If at any stage
during installation you have any
questions then please contact
the Aqualisa Customer Service
Department on 01959 560010
for advice.
Connections
This product incorporates
15mm ‘push-fit’ type
connections. Tube should be
cut using a rotary type cutter
and lubricated using a silicone
grease, petroleum jelly, or
similar, prior to insertion into
the fitting. 15mm pipework
must be used to connect the
product.
If plastic pipe is used, the tube
insert must not increase the
tube diameter or extend the
cut-o length by more
than 2mm.
THESE FITTINGS ARE NOT
SUITABLE FOR STAINLESS
STEEL TUBE. COMPRESSION
FITTINGS MUST NOT BE USED.
Pipe sizing
CHECK PIPE SIZE
REQUIREMENTS FOR
CONNECTIONS TO OUTLETS
AND ACCESSORIES.
Long pipe runs, on both the
inlet and outlet, will reduce
the flow rate at the shower
head, 22mm pipe work should
be used on inlets and reduced
down to 15mm as close to the
valve as possible to reduce
pressure loss and help maintain
flow rate. If using 15mm pipe,
copper pipe is preferred. To
optimise performance minimise
the number of elbows used. If
long pipe runs are unavoidable
on the outlet, and a diverter is
used, use copper pipe rather
than plastic. If plastic pipe is
used, minimise the number of
elbows as the pipe inserts are
very restrictive.
Flushing
Some modern fluxes can be
very corrosive and, if left in
contact, will attack the working
parts of this unit. All soldering
must be completed and the
pipe work thoroughly flushed
out in accordance with current
local and national Water Supply
Regulations prior to connection
of the product.
Declaration of Conformity
Aqualisa Products Limited
declares that the Aqualisa
SmartValve
TM
and supplied
controller, in conjunction with
pairing remotes and diverter,
complies with the essential
requirements and other relevant
provisions of the Low Voltage
Directive (2014/35/EU), the
EMC Directive (2014/30/
EU) and the RED Directive
(2014/53/EU).
Applicable for some models
After installation
Familiarise the end user with
the operation of this product
and hand them all literature.
Complete and post the
guarantee card or register
online at www.aqualisa.co.uk
Guarantee
Aqualisa products are supplied
complete with a 1 year parts
and labour guarantee that can
be upgraded by registering the
product with Aqualisa. See
www.aqualisa.co.uk/guarantee
for details.
System Installation Dual Outlet (divert)
System layout diagrams
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Typical gravity system installation
(compatible with pumped
Aqualisa SmartValve™)
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Typical UHW system installation
(compatible with standard Aqualisa SmartValve™)
Single Outlet
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Typical thermal storage unit
system installation
(compatible with standard Aqualisa SmartValve™)
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Typical combination system installation
(compatible with standard Aqualisa SmartValve™)
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern
Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern
Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Supply
Pressure
reducing valve
if required
10m
max
Controller
Supply
Hot water cylinder
Connect
‘A’ or ‘B’
Cold feed
to cylinder
B
A
10m
max
Controller
NB: THE BASE OF THE AQUALISA
SMARTVALVE
TM
MUST BE SITED
NO HIGHER THAN THE BASE
LEVEL OF THE CISTERN
10m
max
Controller
Central
heating
boiler
Supply
Supply
Underside of cistern
Hot water
cylinder
Cold feed
to cylinder
Connect
‘A’ or ‘B’
B
A
10m
max
Controller
NB: 1.5 bar MINIMUM
universal pump rating
Underside of cistern
Diverter
Diverter
Diverter
Diverter
Diverter
Supply
Hot water cylinder
10m
max
Controller
Underside of cistern Underside of cistern
Underside
of cistern
Underside
of cistern
DualDual & Single Single
Typical pumped system installation
(compatible with standard Aqualisa SmartValve™)
This product must be installed by a competent person in accordance with the
relevant Water Supply Regulations. Prior to installation, ensure all literature
supplied with this product is read and understood. We have taken great care
to ensure that this product reaches you in perfect condition, however should
any parts be damaged or missing please contact your point of purchase. If you
require assistance please contact the Aqualisa helpine. The shower system is
supplied with universal fixings intended to secure it to a suitable wall. In addition
to the guide below, it is essential that the important information (above) is
read and understood and that you have all the necessary components before
commencing installation. Refer to the separate Components List for reference.
SMART INSTALLATION
Installation videos are available on our website www.aqualisa.co.uk/installation-
videos or alternatively, scan the QR code on the reverse of this guide.
Although the Aqualisa SmartValve
™
complies with all relevant EMC standards,
if incorrectly sited, it may interfere with digital TV reception. Please follow the
recommendations below to minimise this eect.
See recommended layouts below.
Images of Aqualisa SmartValve
™
for illustration only, refer to instruction 1 for orientation.
• Route cables separately, and as far apart from each other as possible.
• Aerial to point away from the Aqualisa SmartValve
™
.
• Ensure the distance between the Aqualisa SmartValve
™
and the aerial is as large as possible.
AERIAL
LARGEST POSSIBLE DISTANCE
DATA
CABLE
POWER
CABLE
CABLE
TO TV
HIGH PROBABILITY
OF INTERFERENCE,
BOTH RADIATED
AND CONDUCTED
POWER
CABLE
CABLE
TO TV
DATA
CABLE
AERIAL
SHORT DISTANCE
LAYOUT WHICH COULD
CAUSE PROBLEMS
LOWEST PROBABILITY OF
INTERFERENCE
Digital TV Interference
Isolation valves are supplied with the Aqualisa
SmartValve™ and diverter (where supplied) and
must be fitted on all inlet and outlet connections.
All connections require 15mm pipe, and all pipe work
should be supported.
For gravity fed installations, 22mm pipe work should
be run as close to the Aqualisa SmartValve™ as possible
before reducing down to 15mm.
To ensure safe operation and installation of this product, the Aqualisa SmartValve
™
and diverter (where supplied) MUST be installed in one of the orientations shown.
To ensure optimum performance we recommend using copper pipe with a
minimum number of elbows. To minimise post shower dripping outlet pipework
should have a gentle gradient rise away from the Aqualisa SmartValve™ or
the diverter (where supplied). Special notes for plastic pipework, refer to the
Important Information (Connections) section.
300 mm
210 mm
70 mm
300 mm
210 mm
210 mm
450 mm
450 mm
210 mm
70 mm
1
2
AQUALISA SMARTVALVE
TM
& DIVERTER
70 mm
240 mm
200 mm
240 mm
200 mm
Place the Aqualisa SmartValve™ and diverter (where
supplied) on a solid mounting surface, and place the
fixing feet into suitable positions. Mark, then drill and
prepare suitable fixings securing to the mounting
surface using the screws provided (if suitable).
Choose the position for your Aqualisa SmartValve™ and
diverter (where supplied) as close to the controller as
possible. These may be sited in the roof space above the
proposed shower site, in the airing cupboard or behind a
screwed bath panel if more convenient. For information
regarding protecting the Aqualisa SmartValve™ and
diverter (where supplied) from cold/frost, contact Aqualisa
Customer Services or refer to the Aqualisa website.
Insulation material must not be placed under or on top of
the Aqualisa SmartValve™ and diverter (where supplied),
the location should be where freezing cannot occur. Please
refer to the system layout diagrams.
Exposed installation
example shown
3
4
The Aqualisa SmartValve™ and diverter (where supplied) MUST be sited in a
position that is safely accessible for servicing and commissioning purposes.
When fitted in a loft space, the route to, and the area around the Aqualisa
SmartValve™, and diverter (where fitted) must be boarded to ensure a safe
working environment.
The optimum position for the Aqualisa SmartValve™ and diverter (where supplied) is
in the roof space above the controller site to take full advantage of the ease and
speed of installation.
The distance between the Aqualisa SmartValve™ and the controller must be
within the range of the 10m data cable supplied. For dual-outlet models, the
diverter must be within the range of the 2m low voltage data cable connecting
it to the Aqualisa SmartValve™.
The inlet supply centres are 48mm.
Please note arrow on isolation valve to indicate direction of flow.
DO NOT use compression fittings on the inlet and outlet spigots as this will
invalidate the warranty if fitted.
Refer to safety information section.
The maximum hot water inlet temperature must be no more than 65˚C.
Run pipework from the mixed water outlet of the Aqualisa SmartValve™ to the
proposed siting for the shower hose outlet, fixed head, bath filler or diverter
depending on the system purchased.
7
Flush through both hot and cold supply pipes.
Attach the supply pipes to the Aqualisa SmartValve™,
ensuring that the cold and hot feeds are fitted into
the appropriately marked inlets.
5
6
Do not solder near to plastic components.
For single outlet models, proceed to the relevant Controller section
(Concealed or Exposed). If you are fitting a divert system continue below, then
to the relevant Controller section.
Divert Installation Examples
See section 1 for orientations.
Images shown are aerial views and are for illustrative purposes only.
Ensure that the isolation valves are connected to the diverter spigots, with the
arrows correctly aligned according to the direction of flow.
Run the pipes from the mixed water outlets of the diverter through to the proposed
siting for the shower outlets, depending on the system chosen. For 2 buttoned
shower divert controllers the outlets are assigned to the controller buttons as
follows:
• Top button to outlet A of the diverter
• Bottom button to outlet B of the diverter
See Diverter Outlet and Diverter Controller Matrix on the reverse page for
reference.
8
Positioning the controller
Think about the location of the controller. Avoid grout lines where possible
to ensure good surface contact with the silicone seal of the mounting plate.
Choose a suitable height so all users can easily see and use the controller.
Some controllers are activated by a proximity sensor. Refer to the user guide for
details and further information.
CONTROLLERS CONCEALED SHOWER
Supplied screws must be used as failure to do so will result in poor fitting of
the controller, aecting its functions and may invalidate the warranty. If the
supplied screws are not suitable for the mounting surface, use a screw of the
same size and head design, the screws used must be non corrosive.
Power supply to the Aqualisa SmartValve™ must be switched o before
connecting or removing the controller.
Ensure the data cable is the correct way round as both ends dier in type of
connection used (transparent connector to the Aqualisa SmartValve™).
Data cables must be protected by suitable sheathing or conduit in the event of
servicing and maintenance. Failure to install this way will invalidate the warranty.
Care should be taken to ensure that fixings do not pierce the data cable conduit.
Make note of the type of your mounting plate (A, B C or D) when proceeding
with below instructions.
Fixing
Specifications
(refer to above)
Mounting plate type
A B C D
Data cable
entry hole size
Ø16mm Ø16mm
Ø22mm
diamond dust
hole saw must
be used
Ø16mm
Mounting plate
screws and fixings
6mm drill bit
for red fixings
5mm drill bit
for yellow
fixings
6mm drill bit
for red fixings
6mm drill bit,
for red fixings
or 5mm drill
bit for yellow
fixings
6mm 5mm Data cable entry hole
A B C D
Diamond dust hole saw
When using the diamond dust hole saw to cut a hole for the mounting plate,
follow the manufacturers guidelines. This type of hole saw is suitable for ceramic
tiles, glass, marble, slate and porcelain tiles. If cutting into showering panels or
marine board a suitable Ø22mm hole saw should be used. For some brands of
diamond dust hole saw it is recommended to wet the saw before cutting. Make
an initial cut into the tile at an angle to avoid slippage of the drill bit.
1
Place the mounting plate on the wall in the desired location for the controller and
mark the central position for the data cable entry point as represented by
in
the above diagram. Remove the mounting plate and drill the data cable hole at the
required size (see above table) at the appropriate position.
Referring to the above table, mark, drill and prepare the wall fixings for the
mounting plate using the screw pack provided. The supplied screws MUST be used.
If the supplied screws are not suitable for the mounting surface, use a screw of the
same size and head design, the screws used must be non corrosive. For mounting
plate C: Utilise the slotted fixing holes to align and to avoid hidden cables.
2
If fitting mounting plate B or D, for ease of installation, after positioning
the cable (as per point 3), screw to the finished wall surface then utilise the
silicone injection points to gently feed silicone into the channels.
The key way of the cable must be facing to the right.
Lining up the keyways of the data cable and the
controller, push the data cable plug into the back
of the controller. Ensure both rubber skirts are
recessed into the connection (see diagram). To make
a watertight fitting, ensure the rubber seal is no longer visible. If required, utilise
a blunt flat bladed screwdriver or similar tool to push the connection fully home.
4
Ensure the data cable is correctly positioned as shown.
Feed the controller connection end of the data cable
through the hole in the mounting plate, ensuring
enough length to correctly connect into the back of
the controller.
Run a bead of silicone sealant in the mastic groove on
the back of the mounting plate. Ensuring the surface
area is clear of debris press into position on the finished
wall surface. N.B. For mounting plate C remove the paper
liner on the foam gasket. To prevent the data cable from
receding into the hole, secure the cable into the narrow
middle slot of the mounting plate. Fix the mounting plate
to the wall. The supplied screws MUST be used. If the
supplied screws are not suitable for the mounting surface,
use a screw of the same size and head design, the screws
used must be non corrosive.
For mounting plate C: Use the spirit level to align.
3
For mounting plate A, B and D: To ensure a watertight seal, we recommend
running a thin bead of silicone around the top half of the concealed controllers
once it has been secured to the mounting plate.
Proceed overleaf to sections Aqualisa SmartValve
TM
Setup followed by
Controller Comissioning Instructions.
Lock the controller onto the mounting plate with the fixing screw located at the
base of the controller using a small Pozidrive screwdriver.
6
For mounting plate A, B and D: After correctly inserting the data cable, oer the
controller
onto the mounting plate whilst feeding the cable back through the slot. Gently but
firmly, push the controller down to secure and locate onto the mounting plate.
For mounting plate C: After correctly inserting the data cable, oer the controller
up to the mounting plate whilst feeding the cable back through the slot. Position
the controller into the mounting plate with the power symbol at the 7 o’clock
position. Using the palm of your hand, gently apply pressure to the screen to locate
the controller evenly into the mounting plate.
With the other hand use the lever to rotate the controller counter clockwise until it
stops and is seated in the mounting plate, and the power symbol is at the 6 o’clock
position.
Visually check all the way around the two mating components to ensure there are
no gaps and the controller is correctly fitted.
5
Positioning the controller
Think about the location of the controller.
Choose a suitable height so all users can easily see and use the controller.
Some controllers are activated by a proximity sensor. Refer to the user guide
for details and further information. If the ceiling height is over 2.4m (8ft), a
550mm riser rail extension kit will be required. Contact our Customer Service
Department to purchase a riser rail extension kit (part no: 910920).
201
CONTROLLERS EXPOSED SHOWER
The centre of the riser rail stands 45mm from the wall. If this is not suitable, the
spacers provided with the fixing brackets will increase the depth to 70mm from
the wall.
Locate a suitable entry point into the ceiling for the riser rail, avoiding joists and
services.
2
Drill a hole through the ceiling, a minimum of Ø30mm, maximum Ø40mm.
The ceiling plate cannot be sited against an uneven surface. If there is coving or
an alternative obstruction, please ensure the entry hole is neat and unobtrusive;
otherwise the inner tube could be visible within the showering area. Remove
ceiling plate if required.
3
Feed the data cable through
the hole in the ceiling followed
by the riser rail assembly
containing the supply pipe.
Ensuring the controller is at
the desired height, the rail
is vertical, and that there is
adequate working clearance
above the top of the rail in the
roof space.
DO NOT use a compression fitting or soldered joint to connect the outlet pipe
to the top of the exposed product. The black push fit elbow provided MUST be
used. This connection MUST be sited in a position that is safely accessible for
commissioning, servicing and maintenance purposes.
Failure to meet these requirements will invalidate the warranty.
4
Temporarily slide the gel hook up the rail ensuring it is positioned above the lower
fixing bracket assembly.
5
Place the lower bracket support pillar into position
ensuring the locking lug is correctly fitted into the
locating hole in the rail.
6
7
8
Carefully slide the fixing bracket over the rail
onto the support pillar.
Ensuring the rail assembly has been passed through the hole in the ceiling and is at
the desired height, mark the screw holes and remove the fixing bracket.
Prepare suitable fixings and slide the fixing bracket back over the rail onto the
support pillar. Secure to the wall using the screws provided (if suitable).
9
Place the upper rail bracket support pillar into the
desired location ensuring that both the hose restraint
and the handset holder are below the upper rail wall
bracket position.
10
11
12
Slide the fixing bracket over the rail onto the support
pillar and repeat fixing procedures 7-8.
Carefully slide the rail end covers onto the fixing
brackets flush with the finished wall surface and click
the sides firmly into position.
Slide the ceiling plate up to the ceiling to cover the
entry hole.
Proceed overleaf to sections Aqualisa SmartValve
TM
Setup followed by
Controller Comissioning Instructions.
AQUALISA SMARTVALVE
TM
SETUP
Connect the Aqualisa SmartValve™ power lead to a
double pole 3 amp fused switched spur incorporated
in the fixed wiring circuit, in accordance with current
wiring rules (refer to safety information section).
Ensure that this is located in an accessible, dry location
and not in the bathroom.
Loosen the single fixing screw on the top of the
Aqualisa SmartValve™ and diverter (where supplied)
then carefully tilt the lid up and o the location lugs,
and set the lid aside. Plug in the transparent connector
of the low voltage, 10m data cable into the socket
adjacent to the temperature adjuster as indicated
on the label. Feed the cable out of the Aqualisa
SmartValve™ ensuring it is correctly routed within the
data cable channel.
1
2
Before any electrical adjustment is attempted, the electricity supply must be
turned o at the mains switch.
Electrical installation may only be carried out by a qualified person.
All copper pipe work must be cross-bonded and connected to a reliable
earthing point.
THIS APPLIANCE MUST BE EARTHED
We recommend protecting surface mounted cables in suitable approved
conduit to avoid the risk of damage from vermin.
The power lead should also be clipped in place with ‘P’ clips or similar to avoid
accidents.
Divert models have product specific diverters, and the supplied diverter must
be used. If diverter is lost, damaged or separated from the main product
contact Customer Services for the correct replacement.
A further data cable socket has been provided for use with a wired remote or
diverter. This can be accessed by carefully snapping and removing the entry
pillar and connecting the cable as described above. Please refer to the Wired
Remote Installation Guide or the below wiring diagram. N.B. Wired Remotes
When making any adjustment to the Aqualisa
SmartValve™ settings the power MUST be isolated. For
water economy utilise the Eco mode. This is not to be
used on Combination boiler installations, whereby only
the Combi mode must be used.
To change the mode, use a flat bladed screwdriver.
Use the table below for water system settings.
3
Setting Water System Mode
Water System Valve Type Setting
Combination Boiler
- ensure setting is
changed from factory
default
Standard Aqualisa
SmartValve™
Combi
Factory default will be Normal HP,
this setting must be changed to
Combi for temperature stability
and optimum performance
Balanced High Pressure Standard Aqualisa
SmartValve™
Normal HP (factory default)
or
Eco HP
Separately Pumped
Gravity
Standard Aqualisa
SmartValve™
Normal HP (factory default)
or
Eco HP
Gravity Pumped Pumped Aqualisa
SmartValve™
Normal Gravity (factory default)
or
Eco Gravity
The ECO setting reduces the flow rate, therefore is not recommended when
used in conjunction with combination boiler or bath filler applications.
Site conditions can aect temperature settings, installer to adjust as required.
See Controller Comissioning Instructions section.
Wiring Diagram - Divert Models Only
Cables must be run in
conduit or trunking/sheathing
Diverter Outlet
B
OUTLET
A
OUTLET
1
SWITCH
2
See reference notes in Diverter Controller Matrix for further information.
This switch sets the default
outlet for the shower
controllers.
CONNECT ONLY TO PORT 1
indicated by single dot)
2m Patch
Cable in Port 2
(indicated by 2 dots)
10m Data Cable
10m Data Cable
Controllers
1 & 3 only.
(Refer to Diverter
controller matrix).
Controller
2 only.
(Refer to Diverter
controller matrix).
Cable Entry
Points
Port 1
Port 2
Diverter Controller Matrix
The controller will automatically assign the
outlets as follows:
• Top button to outlet A of the diverter
• Bottom button to outlet B of the diverter
If using a wired remote
By default the remote button will assign outlet A as the primary. If required, this can be
changeed from outlet A to outlet B, meaning when operated via the wired remote, the
preferred outlet will always operate first.
Switch position 1 will allocate Outlet A as the primary.
Switch position 2 will allocate Outlet B as the primary.
Changing the switch position will not override the main controller settings.
Switch position 1 will allocate Outlet A as the primary.
Switch position 2 will allocate Outlet B as the primary.
Controller 1
Controller 2
Refer to User Instructions,
Configure Outlets section.
Controller 3
CONTROLLER COMISSIONING INSTRUCTIONS
Reinstate the electrical supply to the Aqualisa SmartValve™. Press the ‘Start/Stop’
button on the controller to turn the shower on.
4
Turn on the power supply to the Aqualisa SmartValve
TM
.
1
Run the shower at maximum temperature (factory pre set to 45ºC). If required, the
maximum temperature can be adjusted. (Refer to Safety Information for guidance).
2
To adjust the maximum temperate, isolate the power
supply to the Aqualisa SmartValve
TM
.
Using a flat bladed screwdriver adjust the ‘MAX
TEMP ADJUSTMENT’ control as indicated. When the
temperature has been set to the desired position,
carefully replace the Aqualisa SmartValve™ lid and
secure the fixing screw, hand tight only.
3
When the power supply to the Aqualisa SmartValve™ is turned on the controller
will automatically go into a set-up / configuration sequence.
Whilst in the set-up sequence the controller will display flashing LED’s or
a message on the display screen, this process can take up to 2 minutes to
complete.
The controller is ready to use once the configuration process has finished.
ADJUSTABLE HEIGHT HEADS
Ensure the finished wall surface is even, prepare pipework from the Aqualisa
SmartValve™ or diverter (where supplied) to the required position for the hose
outlet using a Ø15mm pipe. Slide the wall spacer down the projecting pipe until
flush with the finished wall surface.
1
Trim the projecting pipe to a length of 15-22mm, measured from the face of the gripper
ring, using a suitable cutter. If a hacksaw is used, the pipe end must be carefully de-
burred and chamfered.
3
Clean and lubricate the pipe using a suitable (silicone based) lubricant.
4
Remove the locking screw, rotate the chrome outlet
assembly and remove the outlet from the wall mount
-
ing plate by carefully leavering with a flat bladed
screwdriver.
5
Slide the 15mm gripper ring down the projecting pipe
until flush with the wall spacer fitting.
2
Installation videos are available on our website www.aqualisa.co.uk/installation-
videos or alternatively, scan the QR code on the reverse of this guide.
Secure the wall mounting plate to the wall using the
screws provided (if suitable).
7
Ensuring the locking screw hole is positioned at the
bottom, place the wall outlet mounting plate onto the
pipe assembly and mark and prepare the fixing points,
using the fixings provided (if suitable).
6
Place the ‘O’ ring on the recess of the spigot section on the mounting plate, oer the
wall outlet onto the mounting plate in the 5 o’clock position and rotate clockwise until
a stop is reached.
8
Refit the locking screw taking care not to overtighten.
9
To fit the rail, prepare two fixing holes up to a maximum of 657mm apart.
N.B. The rail kit supplied utilises a floating bracket that can be positioned to suit
existing screw holes on retrofit installations.
10
Dependant on the model
purchased, depress the
single release button or the
side levers of the handset
holder and slide onto the
rail assembly.
11
Slide the bottom rail bracket onto the bottom of the rail.
14
Secure the top rail bracket
into position on the
finished wall surface using
the short wall screw.
13
Carefully slide the gel hook onto the rail under the handset holder.
12
Slide the rail assembly up through the top rail bracket.
15
Ensuring the hose washer is in the correct position; attach the hose to the wall
outlet or the bottom of the exposed rail.
18
Place the rail end caps into both brackets and push firmly
into position.
17
Align the fixing hole of the bottom bracket with the corresponding holes on the rail
assembly, ensuring the smaller sized hole on the rail is closest to the wall. Secure the
bottom rail bracket to the wall using the long wall screw.
16
Run the shower for a few seconds to clear any debris and to check for any leaks.
Pass the hose through the gel hook.
19
Current Water Supply Regulations state that the handset should not be allowed
to pass a point 25mm above the spill over level of the bath or shower tray. If
this cannot be achieved, the hose must be passed through the gel hook which
has been designed to be utilised as a hose restraint.
Make note of the
type of
your shower head
(A or B) when
proceeding with
below instructions.
A B
For shower head A: Ensuring the hose washers are in the correct position, depress
the anti-swivel locking button on the handset and secure the handset to the hose.
Place the handset into the handset holder.
For shower head B: Disengage the pivot clip by pushing in the outer grey button
on the front of the shower head, as shown. Remove the threaded spigot from the
bottom of the handset by loosely attaching the hose to the thread and pulling clear.
Ensure the hose washer is in the correct position, tighten the threaded spigot into
the hose using a suitable spanner, taking care not to over-tighten. Reinsert the
spigot into the handset and engage the pivot clip prior to placing the handset into
the handset holder.
20
WALL MOUNTED HEAD
Run a 15mm outlet pipe from the Aqualisa SmartValve™ or diverter (where supplied)
to the preferred position for the fixed head.
1
Cut the outlet pipe to the finished length (55mm-150mm measured from the
finished wall surface) using a suitable cutter. If a hacksaw is used, the pipe end must
be carefully de-burred and chamfered.
2
Installation videos are available on our website www.aqualisa.co.uk/installation-
videos or alternatively, scan the QR code on the reverse of this guide.
Oer the fixed head arm over the projecting pipework and ensuring it is visibly
straight, mark the four fixing points.
3
Ensuring the pipe is clean and free of dust, slide the wall spacer followed by the
fixing bush onto the pipe flush with the finished wall surface.
5
Remove the fixed head arm and drill and prepare using the fixings provided (if
suitable) taking care to avoid pipework hidden in the wall.
4
Run the shower for a few seconds to clear any debris and to check for any leaks.
Fit the 15mm ‘O’ ring against the end of the fixing bush.
Lubricate the ‘O’ ring using a suitable silicone based
lubricant.
6
Refit the shower arm and secure it to the wall using
the screws provided (if suitable).
7
The ‘O’ ring must be positioned on the 15mm pipe flush to the fixing bush, not
onto the fixing bush shaft.
Slide the cover plate into position flush with the
finished wall surface.
8
Ensuring the rubber washer is in the correct posi-
tion, attach the shower head to the fixed arm and
carefully secure using a suitable spanner, or a tool
with smooth jaws, suciently to lock the head into
position.
9
CEILING MOUNTED HEAD
Run a 15mm outlet pipe from the Aqualisa SmartValve™ or diverter (where supplied)
to the preferred position for the fixed head.
1
Drill a hole (minimum Ø28mm, maximum Ø40mm) through the ceiling and the
noggin.
3
Remove the fixing bracket carefully from the fixed head arm.
4
Locate the position for the fixed head in the bath-
room and firstly drill a pilot hole to mark the position
before checking that there is suitable space behind
the ceiling for the fixing assembly.
2
Installation videos are available on our website www.aqualisa.co.uk/installation-
videos or alternatively, scan the QR code on the reverse of this guide.
The minimum height required behind the ceiling is 50mm and the space
must allow for an 80mm wide, 50mm deep noggin to be used to support the
assembly.
The ceiling mounted fixed head is supplied with screws for fixing the product to
a noggin. A NOGGIN MUST BE USED AS PART OF THIS INSTALLATION.
Cut o the excess pipe allowing for a suitable working length to allow for the
required 22mm connection. If a push fit connector is to be used then the pipe must
be abraded to remove all chrome plating.
7
Set the fixing bracket into position and mark the fixing
points. Remove the bracket and drill and prepare
suitable fixings. Refit the fixing bracket and secure
it through the ceiling and into the noggin using the
screws provided (if suitable).
5
Feed the arm through the fixing bracket to the correct
depth. Tighten the nut using a 32mm spanner if
necessary to facilitate.
6
Connect the pipe work from the Aqualisa SmartValve™ or diverter (where supplied)
to the end of the fixed head pipe using a suitable coupling. Fully tighten the nut on
the ceiling mounting bracket using a 32mm spanner if necessary to facilitate.
8
Lubricate the ‘O’ ring if necessary and carefully slide
the cover plate back over the fixed head arm and into
position against the ceiling.
9
Run the shower for a few seconds to clear any debris and to check for any leaks.
Secure the cover plate to the arm using the grub screw
and 2.5mm hexagonal key provided.
10
Ensuring the rubber washer is in the correct position,
attach the shower head to the fixed arm and carefully
secure using a suitable spanner, or a tool with smooth
jaws, suciently to lock the head into position.
11
BATH OVERFLOW FILLER
Carefully unscrew and remove the overflow filler
outlet from the body assembly and set aside.
1
Installation videos are available on our website www.aqualisa.co.uk/installation-
videos or alternatively, scan the QR code on the reverse of this guide.
The bath overflow filler is suitable for baths up to a maximum thickness of 24mm.
Carefully unscrew and remove the bath waste clicker
assembly from the waste body and set aside.
2
Oer the bath waste into position ensuring the rubber
washer is correctly aligned between the waste assembly
and the bath base.
3
Ensuring the rubber washer is correctly aligned, pass the
bath waste clicker through the bath and secure to the
waste body assembly.
4
Connect the bath waste to a suitable trap (not supplied).
5
Oer the outlet body assembly into position at the rear of
the bath ensuring the rubber washer is correctly aligned
between the outlet body assembly and bath wall.
6
PTFE thread tape MUST be used to guarantee
a watertight seal.
Ensuring the rubber washer is correctly aligned,
pass the overflow filler outlet through the bath and
secure to the body assembly.
7
Remove the relevant inlet blanking plug and attach the
flexible hose to the blended inlet connection.
8
Connect the flexible hose to the blended supply pipe ensuring a suitable non
restrictive double check valve (not supplied) is fitted in line with current Water
Supply Regulations.
9
WASTE PIPE EXTENSION KIT
If required for larger baths, a 900mm waste pipe conversion kit is available
from the Aqualisa Customer Service department, part number 910064. Please
contact our Customer Service Department on 01959 560010.
Unscrew the clamping nut and remove the waste pipe from the
waste assembly.
1
Carefully cut down the
length of the waste pipe,
and disconnect from the
outlet assembly, ensuring
not to damage the outlet.
3
Remove the clamping nut and sealing washer from the waste pipe and set aside.
2
To reassemble, push the longer waste pipe into position over the outlet, and secure
it in place using a jubilee clip (not supplied).
NOTE: The waste pipe may need to be softened by running it under hot water, to
ensure it slides over the outlet.
4
TROUBLESHOOTING
Symptom Possible cause Action
Controller LED’s
flashing and
changing colour
when power turned
on to the Aqualisa
SmartValve
TM
Start up sequence
and controller
configuration in
process (controller
specific)
No action required - sequence and configuration
can last up to 2 minutes. Wait until LED’s go out
and then the controller is ready to use.
Controller
unresponsive -
No Lights / Blank
Power supply turned
o to Aqualisa
SmartValve
TM
Check power supply is turned on - Green power light
should be illuminated on the Aqualisa SmartValve
TM
.
Controller
displaying
“Preparing, please
wait….” for longer
than 2 minutes
Loss of
communications
Check data cable connections are making good
contact and are fully inserted.
Check that the wiring schematics are as per
installation instructions.
Pump noisy and
low / no flow
Air lock (for Gravity
fed systems only)
For models utilising a adjustable head kit; disconnect
the handset from the hose, lower the hose into the
shower tray or bath, set the temperature to fully
cold and then start the shower. As the water starts
to flow and increase in volume gradually increase
the temperature. If the flow starts to splutter, stop
moving the temperature control until the flow again
stabilises, then continue to move the dial towards
the hottest setting.
Isolate hot and cold feeds to the Aqualisa
SmartValve
TM
, disconnect from the inlet spigots and
then using the isolation valve bleed through the hot
and cold supplies.
Release the outlet pipe work from the outlet
isolation valve of the Aqualisa SmartValve
TM
. Using
an appropriate connection, flexi or length of pipe
connect to the isolation valve so that water can be
discharged into a bucket or suitable receptacle. Start
the shower and bleed through until air is cleared.
Pump noisy and
low / no flow
Air lock (for Gravity
fed systems only)
continued
It may be required to have the controller set at
a cooler temperature setting until the hot water
starts to bleed through, then gradually increase the
temperature. NOTE: If the product fitted uses the
Aqualisa diverter, then ensure that this is taken out of
the plumbing configuration but remains connected to
the Aqualisa Smartvalve
TM
via the 2m data cable.
Restriction in
waterway
Check for debris in the inlet filters of the Aqualisa
SmartValve
TM
.
Low / no flow Incorrect Aqualisa
SmartValve
TM
fitted
If water supplies are gravity fed, the PUMPED
Aqualisa SmartValve
TM
must be used (unless a
separate stand alone pump is being utilised).
Water supply issue For Standard Aqualisa SmartValve
TM
- Ensure water is
turned fully on at the mains and at the servicing valve in
the supply.
Ensure isolation valves are fully open.
Mixed water supplies For standard Aqualisa SmartValve
TM
- ensure hot and
cold supplies are from the mains water supply.
Check filters Check for debris in the inlet filters of the Aqualisa
SmartValve
TM
, diverter and Fixed Head connection
washer.
Incoming mains water
pressure or flow too low
After confirming that the filters are clear, check with
the local water authority.
Connectors and water
supply feeds to the
Aqualisa SmartValve
TM
are restrictive
Refer to IMPORTANT INFORMATION sections:
Connections and Pipe sizing.
Separate, stand alone
pump not activating
(Standard Aqualisa
SmartValve
TM
only)
Ensure sucient flow to activate the flow switches of
the pump.
For Aqualisa divert products a twin ended universal
(negative head) pump must be used. Refer to
IMPORTANT INFORMATION section.
Aqualisa SmartValve
TM
pump not activating
Refer to Setting Water System Mode section, ensure
mode is set to normal or ECO gravity setting.
Unable to adjust
or control
temperature
Reversed inlet water
supplies (i.e. Hot
supply feeding cold
inlet and vice-versa)
Ensure correct water supply to specified inlet
connection.
Fluctuating water
temperature
Incorrect setting
on Logic Module of
Aqualisa SmartValve
TM
If hot water supply is from a combination boiler - the
Logic module mode MUST be set to COMBI.
Airlock in water
supplies (for gravity
fed systems only)
See “Air lock” in Possible Cause section.
Hot water
temperature too high
Ensure hot water supply temperature is below 65ºC
(minimum 55ºC for stored water and 50ºC for
combination boilers).
Communications issue Check data cable connections.
Combination boiler
unable to meet
demand
Check that the hot water temperature is stable at
another high flowing outlet (e.g. bath hot tap - run
at maximum flow rate), additionally run a cold outlet
at 1/3 of a maximum flow rate.
Temperature
too low
Low hot water
temperature
Check that domestic hot water temperature is a
minimum of 55ºC for stored water and 50ºC for
combination boilers.
Logic Module
temperature setting
too low
Refer to section: Controller Commissioning
Instructions.
Temperature too
low - Controller
temperature ready
display does not
stabilise
Mixed water supplies Water supplies MUST be from the same source:
MUST NOT be gravity hot and mains cold.
Unbalanced water
supplies
For mains fed systems the cold and hot feeds should
be as evenly balanced as possible - especially for HP
unvented systems.
Combination boiler
unable to meet
demand
Check the hot water temperature is stable at
another high flowing outlet (e.g. bath hot tap - run
at maximum flow rate), additionally run a cold outlet
at 1/3 of a maximum flow rate.
Controller
remains
illuminated
after switching
shower o
Poor cable connection Check data cable connections are making good
contact and are fully inserted (this includes
installations where a wired remote is fitted).
Object within range
of proximity sensor
and activating Auto
Wake-up
Check user guide to see if the model in question
has this feature - and if so go to settings menu for
guidance on disabling this function.
Water flows
from incorrect
outlet (divert
models only)
Pipe work configured
incorrectly
Refer to section: Diverter Controller Matrix.
Primary outlet setting
not configured
Refer to section: Diverter Controller Matrix.
Outlets not
configured (For
models with display
screen only)
Refer to User Guide: Settings Section - Configuring
your Outlets.
Flow will
not switch
between outlets
Communications issue Check that 2m patch lead is connected between
Aqualisa SmartValve
TM
and diverter.
Ensure the correct 2m patch lead is connected -
refer to separate Components List.
Outlets not
configured (For
models with display
screen only)
Turn o the power supply to the Aqualisa
SmartValve
TM
, leave isolated for at least 2 minutes.
Reinstate power supply and then following instruction
in the User Guide (Settings Menu) complete a
factory reset, then proceed to Configure Outlets.
For further information and advice contact Aqualisa Customer Helpline.
Aqualisa Products Limited
The Flyers Way
Westerham Kent TN16 1DE
Customer Helpline: 01959 560010
Brochure Hotline: 0800 652 3669
Website: www.aqualisa.co.uk
Email: [email protected]
Republic of Ireland
Sales enquiries: 01-864-3363
Service enquiries: 01-844-3212
Please note that calls may be recorded for training and
quality purposes.
The company reserves the right to alter, change or modify
the product specifications without prior warning.
™
Trademark of Aqualisa Products Limited.
Scan for Installation Videos
Part No: 704711 Issue 01 Apr 20
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