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In-Home Supportive Services Assessment Criteria Worksheet
Name of IHSS consumer: ______________________________________________
The IHSS Assessment
The amount of IHSS you get depends on how many hours you need. A county social worker calculates your hours
of need after doing a “functional assessment.” This is an assessment of your limitations in doing activities of daily
living.
After the social worker does the functional assessment and calculates your hours of need, the social worker
compares your functional assessment to your hours of need to make sure that you are getting the correct number of
hours you actually need.
This form will help you figure out your Functional Index (FI) Ranks. The FI Ranks are supposed to measure how
severe your functional limitations are. These FI Ranks are used by county social workers to help figure out how
many hours you need for most IHSS services.
This worksheet will also help you understand the IHSS Hourly Task Guidelines (HTGs). These are guidelines that
county social workers use when determining your hours of need for IHSS. This worksheet will also help you prorate
hours, if necessary.
NOTE: CDSS updated the format for the HTGs in December 2017 to match the format of the CDSS case
management system. The update is explained in All County Information Notice (ACIN) No. I-82-17 (December 5,
2017), available here. This means that the new, updated format differs slightly from the MPP sections we reference.
The MPP shows the HTGs in a decimal format in 10ths of an hour and looks like this example: 1.50 hours for 1 ½
hours or 1 hour and 30 minutes. See Appendix A for information on how to convert your times to 10ths of an hour.
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Your Notice of Action, however, uses the new format, which shows the HTGs in hours:minutes. The new format
looks like this example: 1:30 hours for 1 ½ hours or 1 hour and 30 minutes. Another example is this: 1:17 for 1 hour
and 17 minutes.
Here’s how to use this worksheet:
1. Transfer the information from Worksheet #1 (Request for Information Documenting Patient’s Functional
Limitations) to this worksheet (Worksheet #4, IHSS Assessment Criteria Worksheet). Your doctor gave you
a rank for each task, and you need to complete this worksheet to match those same rankings.
2. Transfer the information from Worksheet #3 (IHSS Self-Assessment Worksheet) to this worksheet
(Worksheet #4, IHSS Assessment Criteria Worksheet). Worksheet #3 (IHSS Self-Assessment Worksheet)
helped you calculate the total hours of need for each task. This is the actual hours of need. The need for
domestic services (housework) is based on hours per month. The need for other services is based on
hours per week.
3. Compare the total hours of need with the hourly task guideline (HTG). If the total hours of need fall outside
the range of hours in the guideline, explain why you need an exception.
4. Prorate the hours, where appropriate, if there are other people living in your household who do not get
IHSS.
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Functional Index Rank: MPP sec. 30-756.1
A county social worker must rank your functioning in each of these functions. The last three, Memory, Orientation,
and Judgment, are used to determine the need for Protective Supervision only.
1. Domestic Services (Housework);
2. Laundry;
3. Shopping and Errands;
4. Meal Preparation/Meal Cleanup;
5. Ambulation (formerly Mobility Inside);
6. Bathing, Oral Hygiene and Grooming/Routine Bed Bath (Bathing and Grooming);
7. Dressing/Prosthetic Devices (Dressing);
8. Bowel, Bladder and Menstrual Care;
9. Transfer (Repositioning);
10. Eating;
11. Respiration;
12. Memory;
13. Orientation; and
14. Judgment.
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The following are the general standards you use to figure out the rank for each function. This worksheet also lists
specific standards for each function. The general standards are mandatory because they are in state regulations.
The specific standards are guidelines only, because they are not in the regulations.
The rank for each function must be based on physical, cognitive and emotional impairment in functioning. The rank
is not based on physical limitations alone.
Here are the general standards for ranking functional limitations, taken from the state IHSS regulations at MPP sec.
30-756.1:
Rank 1: Independent: able to perform function without human assistance, although the recipient may
have difficulty in performing the function, but the completion of the function, with or without a device or
mobility aid, poses no substantial risk to his or her safety. A recipient who ranks a "1" in any function
shall not be authorized the correlated service activity.
Rank 2: Able to perform a function, but needs verbal assistance, such as reminding, guidance, or
encouragement.
Rank 3: Can perform the function with some human assistance, including, but not limited to, direct
physical assistance from a provider.
Rank 4: Can perform a function but only with substantial human assistance.
Rank 5: Cannot perform the function, with or without human assistance.
Note: Mental functioning. Mental functioning must be considered in determining the rank for each function. MPP
sec. 30-756.37 provides for evaluation of mental functioning as follows:
MPP sec. 30-756.371. “The extent to which the recipient's cognitive and emotional impairment (if any)
impacts his/her functioning in the 11 physical functions listed [above] is ranked in each of those
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functions. The level and type of human intervention needed shall be reflected in the rank for each
function.”
MPP sec. 30-756.372. “The recipient's mental function shall be evaluated on a three-point scale
(Ranks 1, 2, and 5) in the functions of memory, orientation and judgment. This scale is used to
determine the need for protective supervision.”
Note: Paramedical services. If you receive tube feeding for all nutrients, you should receive this service as a
paramedical service rather than as eating, meal preparation or meal cleanup. In that case, both eating and meal
preparation/meal cleanup should be ranked as 1. See, MPP sec. 30-756.4.
If you need tracheostomy care and suctioning, you should receive these services as paramedical services rather as
respiration. If these are the only respiration services you need, respiration should be ranked as 1. See, MPP sec.
30-756.4.
Note: Variable functioning. If your functioning varies throughout the month, the functional rank should reflect the
functioning on recurring bad days. It is not based solely on a “worst” day scenario. (E.g., if you have arthritis, you
may have days when pain is significant and days when pain is mild. The social worker would determine your
functional index ranks based on the recurring days on which you have significant pain.) MPP sec. 30-757.1(a)(1).
Note: Determining amount of time for task. In determining the time for task (hours of need for IHSS), your ability
to perform tasks based on your functional index rankings is a contributing factor but not the sole factor. Other
factors include your living environment and variations in your functional capacity. MPP sec. 30-757.1(a)(1).
Note: Exceptions to hourly task guidelines (HTG). Exceptions to the hourly task guidelines (HTG) must be
made when necessary to enable you to establish and maintain an independent living arrangement and/or remain
safely in your home, and must be considered a normal part of the authorization process. MPP sec. 30-757.1(a)(3).
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County Social Worker Assessment
The following are the assessment criteria that county social workers use. The specific functional limitation
assessment criteria are from the Annotated Assessment Criteria, Exhibit B, All-County Letter (ACL) 06-34E2, May 4,
2007. The Hourly Task Guidelines (HTGs) are from the state IHSS regulations. MPP sec. 30-757.
Domestic Services (Housework): MPP sec. 30-757.11
Sweeping, vacuuming, and washing/waxing floors; washing kitchen counters and sinks; cleaning the bathroom;
storing food and supplies; taking out garbage; dusting and picking up; cleaning oven and stove; cleaning and
defrosting refrigerator; bringing in fuel for heating or cooking purposes from a fuel bin in the yard; changing bed
linen; changing light bulbs; and wheelchair cleaning and charging/recharging wheelchair batteries.
Rank 1 - Independent: Able to perform all domestic chores without a risk to health or safety. Recipient can
do all chores though s/he might have to do a few things every day so s/he doesn’t overexert her/himself.
Social Worker Observation: Observe if the home is neat and tidy. Observe if the recipient’s movement is
unimpaired.
For Example: Recipient with no signs of impairment moves easily about a neat room, bending to pick up
items and reaching to take items from shelves.
Question social worker may ask: Are you able to do all the household chores yourself, including taking out
the garbage?
Rank 2 - Able to perform tasks but needs direction or encouragement from another person. Recipient can
perform chores if someone makes him/her a list or reminds him/her.
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Social Worker Observation: Observe if the recipient seems confused or forgetful and has no observable
physical impairment severe enough to seem to limit his/her ability to do housework; if there is incongruity in
what you observe, such as dirty dishes in cupboard.
For Example: Young man apparently physically healthy, but obviously confused and forgetful, is being
reminded that it is time for him to sweep and vacuum.
Question social worker may ask: How do you keep your apartment clean? Has anyone been helping you
up to this time?
Rank 3 - Requires physical assistance from another person for some chores (e.g., has a limited endurance
or limitations in bending, stooping, reaching, etc.).
Social Worker Observation: Observe if the recipient has some movement problems as described above;
has limited endurance; is easily fatigued; or has severely limited eyesight. Observe if the home is generally
tidy, but needs a good cleaning; if it is apparent that the recipient has tried to clean it, but could not.
Example: Small frail woman answers apartment door. Apartment has some debris scattered on carpet and
quite-full trashcan is sitting in kitchen area. The remainder of apartment is neat.
Questions social worker may ask: Have you been doing the housework yourself? What have you been
doing about getting your housework done until now?
Rank 4 - Although able to perform a few chores (e.g., dust furniture or wipe counters) help from another
person is needed for most chores.
Social Worker Observation: Observe if the recipient has limited strength and impaired range of motion.
Observe if the house needs heavy cleaning.
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Example: Recipient walking with a cane is breathing heavily in cluttered living room. The bathtub and toilet
need cleaning. The recipient’s activities are limited because of shortness of breath and dizziness.
Questions social worker may ask: What household tasks are you able to perform? Has your doctor limited
your activities?
Rank 5 - Totally dependent upon others for all domestic chores.
Social Worker Observation: Observe if dust/debris is apparent; if there is garbage can odor; if the
bathroom needs scouring; if household chores have obviously been unattended for some time. Observe if
the recipient has obviously very limited mobility or mental capacity.
Examples: Bed-bound recipient can respond to questions and has no movement in arms or legs. Frail
elderly man is recovering from heart surgery and forbidden by doctor to perform any household chores.
Questions social worker may ask: Are there any household tasks you can perform? What is limiting your
activities? Who has been helping you to this point?
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Domestic Services (Housework): MPP sec. 30-757.11
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
(hours per month)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per month for Domestic
Services)
Hours per month: ____
Rank 2
Rank 3
Rank 4
Rank 5
6:00 hours per month per household
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
_____________________________________________________________________________________
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Laundry: MPP sec. 30-757.134
Gaining access to machines, sorting laundry, manipulating soap containers, reaching into machines, handling wet
laundry, operating machine controls, hanging laundry to dry, folding and sorting laundry, mending and ironing.
(Note: Ranks 2 and 3 are not applicable to determining functionality for this task.)
Rank 1 - Independent: Able to perform all chores.
Social Worker Observation: Observe if the recipient’s movement seems unimpaired; if s/he seems able to
ambulate, grasp, bend, lift, and stand adequately; if s/he is wearing clean clothes.
Example: Recipient is apparently physically fit. The recipient’s movements during interview indicate that
s/he has no difficulty with reaching, bending, or lifting.
Questions social worker may ask: Are you able to wash and dry your own clothes? Are you also able to
fold and put them away?
Rank 4 - Requires assistance with most tasks. May be able to do some laundry tasks (e.g., hand wash
underwear, fold and/or store clothing by self or under supervision).
Social Worker Observation: Observe if the recipient has some impairment in movement, is nodding,
displays forgetfulness, or has severely limited eyesight; if the recipient’s clothing is stained or spotted.
Example: Frail woman cannot transfer wet wash to the dryer, particularly, sheets and towels. Housemate
encourages her to help with sorting and folding, etc.
Questions social worker may ask: Are you able to lift and transfer wet articles in the laundry? How have
you handled this laundry up to now? Who has been doing your laundry for you up to this time? Has the
doctor suggested that you do some simple tasks with your arms and hands?
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Rank 5 - Cannot perform any task, is totally dependent on assistance from another person.
Social Worker Observation: Observe if there are severe restrictions of movement.
Example: Quadriplegic recipient is seated in wheelchair, obviously unable to perform laundry activities.
Questions social worker may ask: Who does your laundry now? What has changed in your circumstances
that resulted in your asking for help now?
Laundry: MPP sec. 30-757.134
Total Need for Task
(Before Hourly Task (HTG) Guideline
Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
Hours per week: ____
Rank 4 or
Rank 5
1:00 hour per wk. if laundry
facilities are in home
1:30 hours per wk. if laundry
facilities are out of home.
Exceptions to Hourly Task Guidelines needed? Yes No
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Reasons for exceptions:
Shopping & Errands: MPP sec. 30-757.135
Compiling list; bending, reaching, lifting, and managing cart or basket; identifying items needed; transferring items to
home and putting items away; telephoning in and picking up prescriptions; and buying clothing. (Note: Ranks 2 and
4 are not applicable to determining functionality for this task).
Rank 1 - Independent: Can perform all tasks without assistance.
Social Worker Observation: Observe if movement seems unimpaired and the recipient seems oriented.
Example: Social worker questions elderly man whose responses indicate that he can do his own shopping
and can put groceries and other items away. Although his movements are a little slow, it is evident that he
can perform this task.
Questions social worker may ask: How do you take care of your shopping and errands?
Rank 3 Requires the assistance of another person for some tasks (e.g., recipient needs help with major
shopping needed but can go to nearby store for small items, or the recipient needs direction or guidance).
Social Worker Observation: Observe if the recipient’s movement is somewhat impaired; if the recipient has
poor endurance or cannot lift heavy items; if s/he seems easily confused or has severely limited eyesight; if
there is limited food on hand in refrigerator and cupboard.
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Example: Recipient goes to corner market daily to get a few small items. Someone else makes a shopping
list.
Question social worker may ask: Do you have difficultly shopping? What are the heaviest items you can
lift? Do you usually buy the items you planned to purchase? Do you have any difficulty remembering what
you wanted to purchase or deciding what to buy? (Ask recipient’s significant other whether the recipient has
difficulty deciding what to buy or if recipient’s mental functioning seems impaired.)
Rank 5 Unable to perform any tasks for self.
Social Worker Observation: Observe if movement or mental functioning is severely limited.
Example: Neighbors help when they can. Teenage boy comes to neighbor’s door and receives money and
list from recipient to purchase a few groceries.
Question social worker may ask: Has someone been shopping for you? How do you get your
medications?
Shopping & Errands: MPP sec. 30-757.135
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
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Hours per week: ____
Rank 3 or
Rank 5
1:00 hour per wk. shopping for food.
0:30 hours per wk. other shopping
and errands.
No time allowed for recipient to
accompany provider.
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
Meal Preparation/Meal Cleanup: MPP Sections 30-757.131 & 30-757.132
Meal Preparation includes such tasks as planning menus; removing food from refrigerator or pantry;
washing/drying hands before and after meal preparation; washing, peeling, and slicing vegetables; opening
packages, cans, and bags; measuring and mixing ingredients; lifting pots and pans; trimming meat; reheating food;
cooking and safely operating stove; setting the table; serving the meals; pureeing food; and cutting the food into
bite-size pieces.
Meal Cleanup includes loading and unloading dishwasher; washing, rinsing, and drying dishes, pots, pans, utensils,
and culinary appliances and putting them away; storing/putting away leftover foods/liquids; wiping up tables,
counters, stoves/ovens, and sinks; and washing/drying hands.
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Note: Meal Cleanup does not include general cleaning of the refrigerator, stove/oven, or counters and sinks. These
services are assessed under Domestic services.
Note: Tube feeding. If all of the recipient’s ingestion of nutrients occurs with tube feeding, the recipient shall be
ranked “1” in both Meal Preparation and Eating because tube feeding is a Paramedical service. (MPP 30-756.41)
Rank 1 - Independent: Can plan, prepare, serve, and cleanup meals.
Social Worker Observation: Observe if the recipient’s movement seems unimpaired.
Example: Recipient cooks and freezes leftovers for reheating.
Question social worker may ask: Are you able to cook your own meals and cleanup afterwards? Are you
on a special diet? If yes, describe.
Rank 2 - Needs only reminding or guidance in menu planning, meal preparation, and/or cleanup.
Social Worker Observation: Recipient seems forgetful. There is rotten food, no food in refrigerator, or a
stockpile of Twinkies®, only. Recipient’s clothes are too large, indicating probable weight loss. There are no
signs of cooking.
Example: Elderly recipient cannot plan balanced meals, has trouble knowing what to eat so eats a lot of
desserts and snacks, sends granddaughter to purchase fast foods. Recipient leaves dishes near the sofa
where s/he eats; s/he reuses dirty dishes if not reminded to wash and dry them.
Question social worker may ask: Are you able to prepare and cleanup your own meals?
Rank 3 - Requires another person to prepare and cleanup main meal(s) on less than a daily basis (e.g.,
recipient can reheat food prepared by someone else, can prepare simple meals, and/or needs some help
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with cleanup but requires another person to prepare and cleanup with more complex meals which involve,
peeling, cutting, etc., on less than a daily basis).
Social Worker Observation: Observe if the recipient’s movement is impaired; if s/he has poor strength and
endurance or severely limited eyesight; if s/he appears adequately nourished and hydrated.
Example: Recipient can reheat meals, make a sandwich, and get snacks from the package. Recipient's
arthritis impairs her/his grasp; s/he cannot wash dishes because s/he cannot hold on to dishes.
Question social worker may ask: What type of meals are you able to prepare for yourself? Can you lift
casserole dishes and pans? Can you reheat meals that were prepared for you ahead of time? Are you
able to wash dishes? Can you wipe the counter and stove?
Rank 4 - Requires another person to prepare and cleanup main meal(s) on a daily basis.
Social Worker Observation: Recipient has movement and endurance problems and has very limited
strength of grip.
Example: Recipient cannot stand for long periods of time. Recipient can get snacks from the refrigerator
like fruit and cold drinks, can get cereal, or make toast for breakfast, etc.
Question social worker may ask: Can you stand long enough to operate your stove, wash, dry, and put
away dishes and/or load/unload the dishwasher?
Rank 5 -Totally dependent on another person to prepare and cleanup all meals.
Social Worker Observation: Observe if the recipient has severe movement problems or is totally
disoriented and unsafe around the stove.
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Example: Recipient has schizophrenia. Recipient believes that when s/he gets wet the water has the
power to enable people to read her/his mind. Provider cuts up food in bite-sized portions and carries tray to
bed-bound recipient.
Question social worker may ask: Are you able to prepare anything to eat for yourself? Does your food and
drink need to be handled in any special way? Can you wash dishes?
Meal Preparation/Meal Cleanup: MPP Sections 30-757.131 & 30-757.132
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline
(HTG) Comparison
(hours per week)
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Meal Preparation: MPP sec. 30-757.131
Hours per week: ____
Rank 2 3:01 to 7:00
Rank 3 3:30 to 7:00
Rank 4 5:15 to 7:00
Rank 5 7:00 to 7:00
Meal Cleanup: MPP sec. 30-757.132
Hours per week: ____
Rank 2 1:10 to 3:30
Rank 3 1:45 to 3:30
Rank 4 1:45 to 3:30
Rank 5 2:20 to 3:30
Exceptions to Hourly Task Guidelines needed? Yes No
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Reasons for exceptions:
Ambulation (Formerly Mobility Inside): MPP sec. 30-757.14(K)
Assisting the recipient with walking or moving from place to place inside the home, including to and from the
bathroom; climbing or descending stairs; moving and retrieving assistive devices, such as a cane, walker,
wheelchair, etc.; and washing/drying hands before and after performing these tasks. Ambulation also includes
assistance to/from the front door to the car (including getting in and out of the car) for medical accompaniment
and/or alternative resource travel.
Rank 1 Independent: Requires no physical assistance though recipient may experience some difficulty
or discomfort. Completion of the task poses no risk to his/her safety.
Social Worker Observation: Observe if the recipient is steady on feet, able to maneuver around furniture,
etc. Observe if the recipient needs to grab furniture or walls for support. Have the recipient show you the
home and observe ambulation.
Questions social worker may ask: Do you ever have any difficulty moving around? Have you ever had to
use a cane or walker? Do you feel safe walking alone in your home?
Rank 2 Can move independently with only reminding or encouragement (e.g., needs reminding to lock a
brace, unlock a wheelchair or to use a cane or walker).
Social Worker Observation: Observe if the recipient can use his/her walker or cane of his/her own volition;
if recipient can rely appropriately on an appliance; if there is an assistive device visible in a corner rather
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than right beside the recipient when s/he is sitting; how well the recipient is able to move about with an
assistive device; if there is any modifications observable in the home such as grab bars, etc.
Questions social worker may ask: Do you ever have trouble handling your device? Are there times when
you forget and get somewhere and need help getting back or do not wish to use your device? What
happens then? Have you experienced any falls lately? Describe.
Rank 3 - Requires physical assistance from another person for specific maneuvers (e.g., pushing
wheelchair around sharp corner, negotiating stairs or moving on certain surfaces).
Social Worker Observation: Observe if the recipient needs to ask you for assistance; if the recipient
appears to struggle with a maneuver that could put her/him at risk if unattended; if recipient appears strong
enough to handle the device; if there are architectural barriers in the home.
Questions social worker may ask: Are there times when you need to rely on someone else to help you get
around the house? What kind of help do you need and when? What happens when there is no one to help
you? Are there certain times of day or night when movement is more difficult for you? Are all areas of your
home accessible to you?
Rank 4 Requires assistance from another person most of the time. Is at risk if unassisted.
Social Worker Observation: Observe if the recipient can answer the door; get back safely to his/her seat; if
there is clutter on the floor, scattered rugs, or stairs; if there is obvious fatigue or labored breathing; if there
are bruises, scabs, bumps, or burns (signs of falls) on the recipient.
Questions social worker may ask: Is there someone in the home helping you now? If so, what is the level
of assistance?
Rank 5 Totally dependent upon others for movement. Must be carried, lifted, or assisted into a
wheelchair or gurney at all times.
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Social Worker Observation: Observe if the recipient appears to be immobile; if s/he appears to be
uncomfortable or in pain; if s/he has any fears related to being moved; if s/he makes needs known.
Questions social worker may ask: Who is available to help you when you need to be moved? Do you feel
s/he can do so without causing you undue pain or discomfort? Is there anything that needs to be changed
to make you more comfortable?
Ambulation: MPP sec. 30-757.14(k)
Total Need for Task
(Before Hourly Task (HTG) Guideline Comparison) Functional Index Rank
Hourly Task Guideline (HTG) Comparison (hours per week)
Hours per week: ____
2 0:35 to 1:45
3 1:00 to 2:06
4 1:45 to 3:30
5 1:45 to 3:30
Exceptions to Hourly Task Guidelines needed? Yes No
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Reasons for exceptions:
Bathing, Oral Hygiene and Grooming/Routine Bed Bath: MPP Sections 30-757.14 (d) &
30-757.14 (e)
Bathing (Bath/Shower) includes cleaning the body in a tub or shower; obtaining water/supplies and putting
them away; turning on/off faucets and adjusting water temperature; assistance with getting in/out of tub or
shower; assistance with reaching all parts of the body for washing, rinsing, drying, and applying lotion,
powder, deodorant; and washing/drying hands.
Oral Hygiene includes applying toothpaste, brushing teeth, rinsing mouth, caring for dentures, flossing, and
washing/drying hands.
Grooming includes combing/brushing hair; hair trimming when the recipient cannot get to the barber/salon;
shampooing, applying conditioner, and drying hair; shaving; fingernail/toenail care when these services are
not assessed as Paramedical services for the recipient; and washing/drying hands.
Note: Bathing, Oral Hygiene, and Grooming does not include getting to/from the bathroom. These tasks are
assessed as mobility under Ambulation services.
Routine Bed Bath includes cleaning basin or other materials used for bed sponge baths and putting them
away; obtaining water and supplies; washing, rinsing, and drying body; applying lotion, powder, and
deodorant; and washing/drying hands before and after bathing.
Rank 1 - Independent: Able to bathe, brush teeth, and groom self safely without help from another person.
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Social Worker Observation: Observe if the recipients mobility is unimpaired; if the recipient is clean and
well groomed; if there is assistive equipment in the bathroom.
Questions social worker may ask: Do you ever require any assistance with Bathing, Oral Hygiene, or
Grooming? Are you able to get in and out of the tub or shower safely? Have you ever fallen?
Rank 2 - Able to bathe, brush teeth, and groom self with direction or intermittent monitoring. May need
reminding to maintain personal hygiene.
Social Worker Observation: Observe if the recipient has body odors, unwashed hair, dirt or grime on body,
un-manicured fingernails; if the recipient is unshaven, displays a lack of oral hygiene or general poor
grooming habits; if the recipient is unaware of his/her appearance.
Questions social worker may ask: Are there times when you forget to bathe, brush your teeth, and groom
yourself, or it seems just too much bother? Does anyone help you organize your bath or shower?
Rank 3 - Generally able to bathe and groom self, but needs assistance with some areas of body care (e.g.,
getting in and out of shower or tub, shampooing hair, or brushing teeth).
Social Worker Observation: Observe if the recipient has weakness or pain in limbs or joints; difficulty raising
arms over head, frailty, general weakness, unsteady gait indicating a safety risk; if the bathroom is not set
up to meet the recipient’s safety needs (e.g., grab bars, tub bench); if recipient’s grooming indicates an
unaddressed need.
Example: Recipient has fear associated with lack of movement.
Questions social worker may ask: Are there areas of bathing, oral hygiene, or grooming you feel you need
help with? What? When? How do you get into the shower or tub? Do you ever feel unsafe in the
bathroom? Have you ever had an accident when bathing? What would you do if you did fall?
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Rank 4 - Requires direct assistance with most aspects of bathing, oral hygiene, and grooming. Would be at
risk if left alone.
Social Worker Observation: Observe if the recipient requires assistance with transfer; has poor range of
motion, weakness, poor balance, fatigue; skin problems (e.g., indications of a safety risk). Determine how
accessible and modified the bathroom is to meet the recipient’s needs.
Questions social worker may ask: How much help do you need in taking a bath and washing your hair? If
there were no one to help you, what would be left undone? Do you experience any loss of sensation to
your body? Do you have any fears related to bathing? Have you fallen when getting into or out of the tub
or shower? What would you do if you did fall?
Rank 5 - Totally dependent on others for bathing, oral hygiene, and grooming.
Social Worker Observation: Observe if there is any voluntary movement and where; if the recipient exhibits
good skin color, healthy, clean skin and hair; if bathing schedules/activities are appropriate for the
recipient’s specific disability/limitations.
Questions social worker may ask: Are you satisfied with your bathing, oral hygiene, and grooming
routines? Does anything frighten or scare you when you are bathed?
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Bathing, Oral Hygiene and Grooming/Routine Bed Bath:
MPP sections 30-757.14 (d) & 30-757.14 (e)
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
Bathing, Oral Hygiene And Grooming: MPP sec. 30-757.14 (d)
Hours per week: ____
Rank 2 0:30 to 1:55
Rank 3 1:16 to 3:09
Rank 4 2:21 to 4:05
Rank 5 3:00 to 5:06
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Bed Baths: MPP sec. 30-757.14 (e)
Hours per week: ____
Rank 2 0:30 to 1:45
Rank 3 1:00 to 2:20
Rank 4 1:10 to 3:30
Rank 5 1:45 to 3:30
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
Bed Baths: MPP sec. 30-757.14 (e)
Hours per week: ____
Rank 2 0:30 to 1:45
Rank 3 1:00 to 2:20
Rank 4 1:10 to 3:30
Rank 5 1:45 to 3:30
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Dressing/Prosthetic Devices (Dressing): MPP sec. 30-757.14(f)
Dressing/Prosthetic Devices: Putting on/taking off, fastening/unfastening, buttoning/unbuttoning,
zipping/unzipping, and tying/untying of garments, undergarments, corsets, elastic stockings, braces, and
prosthetic devices; changing soiled clothing; and bringing tools to the recipient to assist with independent
dressing.
Rank 1 - Independent: Able to put on, fasten and remove all clothing. Clothes self appropriately for health
and safety.
Social Worker Observation: Observe if the recipient is appropriately dressed; if clothing is buttoned,
zipped, laced; if the recipient has no difficulty with small hand movements as demonstrated by his/her
ability to sign the application.
Questions social worker may ask: Do you ever have any difficulty getting dressed (e.g., buttoning or
zipping clothing, etc.)?
Rank 2 - Able to dress self; but requires reminding or direction.
Social Worker Observation: Observe the appropriateness of the recipient’s dress for room temperature or if
the recipient’s clothing is bizarre (e.g., wearing underwear outside of clothing); if the clothing is buttoned,
zipped, laced; if the clothing is relatively clean, is mended if necessary, is the correct size for recipient; if
the recipient is blind; if the recipient is alert and aware of his/her appearance.
Questions social worker may ask: Are there times when it seems just too much of a bother to get dressed
for the day? Does anyone ever comment to you on how you are dressed? Are you warm enough or too
warm? Could you use some help in getting your clothes organized for the day?
Rank 3 - Unable to dress self completely without the help of another person (e.g., tying shoes, buttoning,
zipping, putting on hose, brace, etc.).
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Social Worker Observation: Observe if the recipients clothes are correctly fastened; if the recipient
apologizes or seems embarrassed about the state of his/her dress; if the recipient asks you for any
assistance; if the recipient is disabled in his/her dominant hand; if the recipient has impaired range of
motion, grasping, small hand movement; if the recipient needs special clothing.
Questions social worker may ask: Are there any articles of clothing you have difficulty putting on or
fastening? Do you need help with clothing items before you feel properly dressed? Do you need to use a
special device in order to get dressed? Do you use Velcro® fastening?
Rank 4 - Unable to put on most clothing items by self. Without assistance the recipient would be
inappropriately or inadequately clothed.
Social Worker Observation: Observe the recipients range of motion and other movements are impaired.
Observe if the recipient is dressed in bed clothes, robe and slippers rather than street clothes; if the
recipient appears too cold or too warm for the room temperature; if the recipient seems willing to try to
adapt to alternate methods of dressing.
Questions social worker may ask: Do you feel unable to get out or have visitors because you cannot get
adequately dressed? Do you ever feel too hot or too cold because you cannot put on or take off the
necessary clothing to make you feel more comfortable? Has your health ever been affected because you
could not administer medication or dress appropriately for the weather or temperature?
Rank 5 - Unable to dress self at all, requires complete assistance from another.
Social Worker Observation: Observe if the recipient is capable of voluntary movement? If the recipients
clothing appears comfortable and clean; if the recipient appears satisfied with the degree of dress.
Determine if the recipient would prefer a dress and shoes rather than a robe and slippers all of the time.
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Questions social worker may ask: How do you change your clothing? Do you ever feel too warmly or too
coolly dressed? Is your clothing comfortable and clean enough? Do you get changed as often as you feel
necessary?
Dressing/Prosthetic Devices: MPP sections 30-757.14(f) & 30-757.14(i)
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
Dressing: MPP sec. 30-757.14(f)
Hours per week: ____
Rank 2 0:34 to 1:12
Rank 3 1:00 to 1:52
Rank 4 1:30 to 2:20
Rank 5 1:54 to 3:30
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Prosthetic Devices: MPP sec. 30-757.14(i)
____ Rank: Not Applicable 0:28 to 1:07
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
Bowel, Bladder, And Menstrual Care: MPP Sections 30-757.14(a) & 30-757.14(j)
Bowel, Bladder, and Menstrual Care: Assisting with using, emptying, and cleaning bedpans/bedside commodes,
urinals, ostomy, enema, and/or catheter receptacles; application of diapers; positioning for diaper changes;
managing clothing; changing disposable barrier pads; putting on/taking off disposable gloves; wiping and cleaning
recipient; assisting with getting on/off commode or toilet; and washing/drying hands. Menstrual care is limited to the
external application of sanitary napkins and external cleaning and positioning for sanitary napkin changes, using
and/or disposing of barrier pads, managing clothing, wiping, cleaning, and washing/drying hands.
Note: This task does not include insertion of enemas, catheters, suppositories, digital stimulation as part of a bowel
program, or colostomy irrigation. These tasks are assessed as Paramedical services. In assessing Menstrual care,
it may be necessary to assess additional time in other service categories such as Laundry, Dressing, Domestic,
Bathing, Oral Hygiene, and Grooming. Also, if a recipient wears diapers, time for menstrual care should not be
necessary.
Rank 1 - Independent: Able to manage Bowel, Bladder, and Menstrual care with no assistance from
another person.
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Social Worker Observation: Observe if recipient’s movement is unimpaired and odor of urine present; if the
recipient has had colon cancer, observe if the recipient wears a colostomy or ostomy bag or if there are
ostomy or colostomy bags present.
Questions social worker may ask: Do you need any help when you have to use the toilet? Do you also use
a bedside commode, urinal, or bedpan? Do you have any problems getting to the bathroom on time?
Rank 2 - Requires reminding or direction only.
Social Worker Observation: Observe if the recipient seems disoriented or confused; if urine smells are
detectable; if furniture is covered with barrier pads or plastic; if adult diapers are in the recipient’s bedroom
or bathroom; if the recipient takes diuretics such as Lasix®; if the recipient’s clothing is stained, indicating
there is an incontinence problem.
Questions social worker may ask: In the past month, have you had difficulty getting to the toilet/commode
on time? If yes, how often? Does someone remind you?
Rank 3 - Requires minimal assistance with some activities but the constant presence of the provider is not
necessary.
Social Worker Observation: Observe if there are moderate movement impairments; if there is severe
limitation of use of the recipient’s hands; if the recipient needs a boost to transfer.
Questions social worker may ask: Do you have any problems using the bathroom or managing your
clothes? Does anyone help you? If yes, what kind of assistance do you need and how often? Are you
able to empty your urinal/commode (if used)? Do you have accidents? How often do the accidents occur?
Are you able to clean up after them?
Rank 4 - Unable to carry out most activities without assistance.
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Social Worker Observation: Observe the severity of the recipient’s movement problems; if the recipient
cannot transfer unassisted; the recipient’s or provider’s statement as to the quantity or frequency of daily
laundry and any indication that “hand” laundry is done daily. Observe if there is a large amount of
unwashed laundry with the odor of urine, fecal matter. Observe if there are meds such as stool softeners
visible.
Questions social worker may ask: Who helps you? How? Is s/he available every time you need help? Do
you need more help at certain times of the day/night?
Rank 5 - Requires physical assistance in all areas of care.
Social Worker Observation: Observe if the recipient has any voluntary movement; if the recipient is bedfast
or chair bound; if the recipient can make her/his needs known.
Questions social worker may ask: Who helps you? What is your daily routine? Do you also need
assistance with activities we classify as Paramedical services?
Bowel, Bladder, and Menstrual Care: MPP sections 30-757.14(a) & 30-757.14(j)
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison
Functional Index Rank Hourly Task Guideline (HTG)
Comparison
(hours per week)
Bowel and Bladder Care: MPP sections 30-757.14(a)
Hours per week: ____
Rank 2 0:35 to 2:00
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Rank 3 1:10 to 3:20
Rank 4 2:55 to 5:50
Rank 5 4:05 to 8:00
Menstrual Care: MPP sec. 30-757.14(j)
Hours per week: ____ Rank: Not Applicable 0:17 to 0:48
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
Transfer (Repositioning): MPP sec. 30-757.14(h)
Transfer: Assisting from standing, sitting, or prone position to another position and/or from one piece of equipment
or furniture to another. This includes transfer from a bed, chair, couch, wheelchair, walker, or other assistive device
generally occurring within the same room.
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Note: Transfer does not include assistance on/off toilet. This task is assessed as part of Bowel, Bladder, and
Menstrual Care. Care of pressure sores (skin and wound care). This task is assessed as part of Paramedical
services.
Rank 1 - Independent: Able to do all transfers safely without assistance from another person though
recipient may experience some difficulty or discomfort. Completion of task poses no risk to his/her safety.
Social Worker Observation: Observe if the recipient’s movement is unimpaired; if s/he can get out of a
chair unassisted when s/he shows you the house; if s/he shifts weight while sitting.
Questions social worker may ask: Do you ever need a boost to get out of bed or out of the chair? When?
How often? Do you ever have difficulty moving around?
Rank 2 - Able to transfer, but needs encouragement or direction.
Social Worker Observation: Observe if the recipient seems confused and has trouble getting out of a chair
(probably more problematic in getting out of bed). Determine if the recipient is bed bound on bad days.
Questions social worker may ask: Does anyone help you get out of bed in the morning? How does s/he
help you?
Rank 3 - Requires some help from another person (e.g., routinely requires a boost).
Social Worker Observation: Observe the time it takes the recipient to answer door; the sounds heard as
the recipient comes to door; if the recipient asks you for a boost when s/he gets up to get medications, or is
shaky when using assistive device; if the recipient is obese and has a great deal of difficulty getting up.
Questions social worker may ask: Do you always have difficulty getting out of a chair? Who helps you?
How? How often? Do you also have trouble getting out of bed? What kind of help do you need?
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(Expressing interest in how the recipient has solved one problem usually encourages her/him to tell you
ways s/he have solved other problems.)
Rank 4 - Unable to complete most transfers without physical assistance. Would be at risk if unassisted.
Social Worker Observation: Observe if the recipient uses an assistive device for mobility; if the recipients
joints are deformed from arthritis or some other disease; if the recipient is wearing a cast or brace; if
someone in house assists the recipient to get up if s/he uses a walker or is in a wheelchair; if there are
bruises, scabs, or bumps or burns on the recipient.
Questions social worker may ask: Who helps you? How? How often? Both in getting into and out of bed,
in and out of chair/wheelchair? Do you need more help at certain times of the day/night?
Rank 5 - Totally dependent upon another person for all transfers. Must be lifted or mechanically
transferred.
Social Worker Observation: Observe if the recipient appears to be immobile; if s/he appears to be
uncomfortable or in pain; if s/he has any fears related to being moved; if the recipient makes needs known.
Questions social worker may ask: Who is available to help you when you need to be moved? Do you feel
they can do so without causing you undue pain or discomfort? Is there anything that needs to be changed
to make you more comfortable?
Transfer: MPP sec. 30-757.14(h)
Total Need for Task
(Before Hourly Task (HTG)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
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Guideline Comparison)
(hours per week)
Transfer
Hours per week: ____
Rank 2 0:30 to 1:10
Rank 3 0:35 to 1:24
Rank 4 1:06 to 2:20
Rank 5 1:10 to 3:30
Exceptions to Hourly Task Guidelines needed? Yes No
Reasons for exceptions:
Repositioning/Rubbing Skin: MPP sec. 30-757.14(g)
Repositioning/Rubbing Skin: Includes rubbing skin to promote circulation and/or prevent skin breakdown; turning in
bed and other types of repositioning; and range of motion exercises which are limited to:
General supervision of exercises which have been taught to the recipient by a licensed therapist or other
healthcare professional to restore mobility restricted because of injury, disuse, or disease.
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Maintenance therapy when the specialized knowledge and judgment of a qualified therapist is not required
and the exercises are consistent the patient’s capacity and tolerance.
o Such exercises include carrying out of maintenance programs (e.g., the performance of repetitive exercises
required to maintain function, improve gait, maintain strength, or endurance; passive exercises to maintain
a range of motion in paralyzed extremities; and assistive walking).
Note: “Repositioning and rubbing skin” does not include:
Care of pressure sores (skin and wound care). This is assessed as part of “paramedical” specified at MPP 30-
757.19.
Ultraviolet treatment (set up and monitor equipment) for pressure sores and/or application of medicated
creams to skin. These tasks are assessed as part of “assistance with prosthetic devices” at MPP 30-757.14(i).
There are no Functional Index Ranks for this service
Repositioning/Rubbing Skin: MPP sec. 30-757.14(g)
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
Hours per week: ____ Rank: Not Applicable 0:45 to 2:48
Exceptions to Hourly Task Guidelines needed? Yes No
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Reasons for exceptions:
Feeding: MPP sec. 30-757.14(c)
Assisting with consumption of food and assurance of adequate fluid intake consisting of eating or related assistance
to recipients who cannot feed themselves or who require other assistance with special devices in order to feed
themselves or to drink adequate liquids. Eating task includes assistance with reaching for, picking up, and grasping
utensils and cup; cleaning face and hands; and washing/drying provider’s hands.
Note: This does not include cutting food into bite-sized pieces or puréeing food, as these tasks are assessed in
Meal Preparation services.
Note: Tube feeding. If all of the recipient’s ingestion of nutrients occurs with tube feeding, the recipient shall be
ranked “1” in both Meal Preparation and Eating because tube feeding is a Paramedical service. See, MPP sec. 30-
756.41.
Rank 1 - Independent: Able to feed self.
Social Worker Observation: Observe if there is no impairment in grasp indicated when the recipient signs
the application or handles medicine bottles; if there is a cup or glass next to the recipient’s chair; observe
how the recipient takes a drink.
Questions social worker may ask: Do you need any help eating? (Since deterioration usually occurs in a
hierarchical manner and feeding oneself is the last function to lose, questions may not be necessary if the
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recipient is able to dress self and scores 1 in Bowel and Bladder Care except in cases where the recipient
seems mentally impaired.)
Rank 2 - Able to feed self, but needs verbal assistance such as reminding or encouragement to eat.
Social Worker Observation: Observe if the recipient appears depressed, despondent, or disoriented; if the
recipients clothes seem large for the recipient, indicating possible recent weight loss; if there is rotten food,
no food in refrigerator, or a stockpile of Twinkies®, only; if there are not any signs of cooking.
Questions social worker may ask: What have you eaten today? How many meals do you eat each day?
Do you have trouble with a poor appetite? What is the difficulty? Are there times you forget to eat? Does
it sometimes seem like it takes too much effort to eat? Do you have trouble deciding what to eat?
Rank 3 - Assistance needed during the meal (e.g., to apply assistive device, fetch beverage or push more
food within reach, etc.) but constant presence of another person is not required.
Social Worker Observation: Observe if manual dexterity is impaired, particularly of dominant hand; if there
are straws or cups with spill-proof lids; if the recipient has difficulty shaking hands; if s/he has severely
limited eyesight.
Questions social worker may ask: Do you need help in feeding yourself? Do you need to use special
utensils to feed yourself? Do you feel you get enough to eat? Do you have difficulty reaching food on your
plate or reaching your glass?
Rank 4 - Able to feed self some foods, but cannot hold utensils, cups, glasses, etc., and requires constant
presence of another person.
Social Worker Observation: Food stains on clothing; shakiness of hands; deformity of hands with limitation
in ability to grasp or hold trays, towels, bibs.
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Questions social worker may ask: Does someone help you eat? How? How often? Do you eat with the
rest of the family? Can you feed yourself finger foods? Are you able to use a fork or spoon? Do you have
difficulty chewing or swallowing? If so, how do you deal with the problem?
Rank 5 - Unable to feed self at all and is totally dependent upon assistance from another person.
Social Worker Observation: Observe if the recipient has no use of upper extremities; if there are trays,
towels, bibs, etc., near the recipient.
Questions social worker may ask: What is your daily routine for eating meals?
Feeding : MPP sec. 30-757.14(c)
Total Need for Task
(Before Hourly Task (HTG)
Guideline Comparison)
Functional Index Rank
Hourly Task Guideline (HTG)
Comparison
(hours per week)
Hours per week: ____
Rank 2 0:42 to 2:18
Rank 3 1:10 to 3:30
Rank 4 3:30 to 7:00
Rank 5 5:15 to 9:20
Exceptions to Hourly Task Guidelines needed? Yes No
41
Reasons for exceptions:
42
Respiration: MPP sec. 30-757.14(b)
Respiration is limited to non-medical services such as assistance with self-administration of oxygen and cleaning
oxygen equipment and IPPB machines.
Note: Tracheostomy care and suctioning. If all the recipient’s needs for human assistance in Respiration are
met with Paramedical services of tracheostomy care and suctioning, the recipient should be ranked a “1” because
this care is Paramedical service rather than Respiration. See, MPP sec. 30-756.42.
Rank 1 - Does not use respirator or other oxygen equipment or is able to use and clean independently.
Social Worker Observation: Observe the oxygen equipment present; if the recipient coughs or wheezes
excessively or if breathing is labored.
Questions social worker may ask: Are you able to clean and take care of the equipment yourself?
Rank 5 - Needs help with self-administration and/or cleaning.
Social Worker Observation: Observe the same things above and if when the recipient ambulates if s/he
has difficulty with breathing or breathing is laborious. Observe the recipient’s meds; if the recipient has
weakness or immobility in conjunction with breathing problems; if there is a referral from an oxygen supplier
indicating the recipient is not taking care of the equipment properly.
Questions social worker may ask: Are you able to clean and take care of the equipment yourself? If not,
how does it get done? How often do you use the equipment? Have you had difficulty administering your
own oxygen or using your breathing machine? (If yes, refer for Paramedical service.) Who cleans
equipment after you use it?
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Mental Functioning Assessment
(Check only 1 box for each mental functional limitation)
Memory
Recalling learned behaviors and information from distant and recent past.
Rank 1 - No problem: Memory is clear. Recipient is able to give you accurate information about his/her
medical history; is able to talk appropriately about comments made earlier in the conversation; has good
recall of past events. The recipient is able to give you detailed information in response to your questions.
Social Worker Observation: Observe if recipient’s responses to your questions indicate that s/he has good
recall; knows his/her doctors’ names; knows his/her own telephone number or the number of a close friend;
is clear about sources of income and assets; knows who close relatives are and where they live. Observe
if the recipient is mentally capable of following through on activities of daily living; if s/he has good social
skills; if recipient’s thought process seems clear and s/he can keep track during a conversation.
Example: An elderly women living alone in her home responds quickly and confidently to your questions to
establish her eligibility for IHSS and determine her need for services. The recipient is reasonably
organized. Her medications are in place. There are stamped bills in the mailbox. The trash appears to be
picked up regularly. There is a grocery list ready for the IHSS provider.
Questions social worker may ask: Who is your doctor? What medicine do you take regularly? What is
your address and telephone number? When were you born? Where were you born? What is the date
today? How long have you lived in this house? Where did you live before you lived here? What serious
illnesses or surgeries have you had? How long ago was each illness or surgery?
44
Rank 2 - Memory loss is moderate or intermittent: Recipient shows evidence of some memory impairment,
but not to the extent where s/he is at risk. Recipient needs occasional reminding to do routine tasks or help
recalling past events.
Social Worker Observation: Observe if the recipient appears forgetful and has some difficulty remembering
names, dates, addresses, and telephone numbers; if the recipients attention span and concentration are
faulty; if the recipient fidgets, frowns, etc., possibly indicating a struggle to recall; if the recipient repeats
statements and asks repetitive questions; if recipient occasionally forgets to take medication or cannot
recall when s/he last took medication and if the problem is corrected with the use of a Medi-Set (pill
distribution box) set up by someone else. Observe if the recipient may become bewildered or appears
overwhelmed when asked about details; if the recipient’s recall process aggravates mental confusion or
causes intermittent memory loss; if the recipient becomes moderately confused when daily routine is
altered.
Example: Elderly man has to be prompted occasionally by his wife when he tries to respond to your
questions. He apologizes for or tries to conceal memory lapses.
Questions social worker may ask: What year were you born? How old are you now? How old were you
when your first child was born? What medicines do you take? Tell me what you usually do during the day.
Who telephones or comes to see you often? What do you have to eat for dinner tonight?
Rank 5 - Severe memory deficit: Recipient forgets to start or finish activities of daily living that are
important to his/her health and/or safety. Recipient cannot maintain much continuity of thought in
conversation with you.
Social Worker Observation: Observe if the recipient has a blank or benign look on her/his face most of the
time; if s/he is continually placing and replacing objects in the room to avoid answering your questions; if
s/he gives inappropriate responses to questions; if the recipient’s voice and/or train of thought trails off in
middle of conversations; if s/he starts an activity and forgets to finish it; if the recipient consistently forgets
45
to take medications or takes them inappropriately, even with a Medi-Set. Determine if the recipient has a
history of leaving stove burners on or the water running in the sink and/or tub causing overflows. Observe if
the recipient cannot remember when s/he ate last or what s/he ate; if s/he cannot remember names of
close relatives; has loss of verbal ability; is impaired intellectually; displays abnormal and potentially
dangerous behavior.
Example: Middle-aged man suffering from Alzheimer’s disease is totally unable to respond to your
questions. He becomes very agitated for no good reason; arises from chair as if to leave room and stares in
bewilderment; needs to be led back to his chair. He seems unconcerned with events in daily life and
cannot articulate his need for services. His daily routine follows a set, rigid pattern. He relates to the
situation on a superficial basis.
Questions social worker may ask: What are the names and relationships of your closest relatives? Did you
eat breakfast today? What did you eat? Can you tell me what I’m holding in my hand? How old are you?
What is your birth date? Ask housemate: What happens when the recipient is left alone? Does s/he
remember any events from the previous day, hour, or minute? Does s/he remember who you are? Does
s/he remember how to operate the stove, shave self, or perform other tasks safely?
Orientation
Awareness of time, place, self, and other individuals in one’s environment.
Rank 1 No problem: Orientation is clear. Recipient is aware of where s/he is and can give you reliable
information when questioned about activities of daily living, family, etc.; is aware of passage of time during
the day.
Social Worker Observation: Observe if the recipient appears comfortable and familiar with his/her
surroundings. Recipient makes and keeps good eye contact with you. His/her facial expression is alert and
is appropriate to the situation. The recipient is spontaneous and direct. The recipient shows interest in
46
maintaining a good personal appearance. The recipient is obviously in touch with reality; is aware of time
and place; readily responds to questions about his/her living arrangement, family, etc.; is fully aware of the
reason for your visit. Determine if the recipient is physically able to leave home unassisted and if the
recipient can find his/her way back without getting lost and can get around using public transportation.
Example: Recipient is ready and waiting for your visit. S/he initiates social amenities such as offering
coffee, a chair to sit on, etc. The recipient introduces family members and/or can identify family pictures
when asked and has the documents ready you asked him/her to locate.
Questions social worker may ask: Do you have relatives living close by? Why are you asking for help at
this time? How have you cared for yourself until now? Do you have someone who helps around the
home?
Rank 2 Occasional disorientation and confusion is apparent but recipient does not put self at risk:
Recipient has general awareness of time of day; is able to provide limited information about family, friends,
age, daily routine, etc.
Social Worker Observation: Observe if the recipient appears disheveled and the surroundings are chaotic.
Observe if objects are misplaced or located in inappropriate places; if there is moldy food in and out of
kitchen; if the recipient does not notice that the home is over heated or under heated until you mention it; if
the recipient appears to be less confused in familiar surroundings and with a few close friends; if the
recipient can maintain only marginal or intermittent levels of social interaction; if the recipient can provide
some information but is occasionally confused and vague; if the recipient is not always aware of time,
surroundings and people; if the recipient can respond when redirected or reminded.
Example: Twice in the past year the recipient has called her daughter at 2:00 a.m. and was not aware that
it was the middle of the night. When told what time it was, the recipient apologized and went back to bed.
When you enter the recipient’s apartment, the elderly woman asks, “Why are you here today? You said
you’d be here Tuesday.” You respond, “This is Tuesday.” The recipient seems unprepared for your visit
47
and has difficulty settling down for the interview. She participates with some difficulty. She is not
comfortable outside of her immediate environment and rarely ventures out. Her mail is left unopened
occasionally, and her clothing and some perishable food items are not properly stored.
Questions social worker may ask: What day is today? How many rooms do you have in your home?
Where is the closest grocery store? Do you know who I am and why I am here? Do you go out alone? Do
you ever get lost when you go out of the house alone? Do you know the name of the bus you take when
you go to the store and where the bus stop is to go home? What month, year, season, holiday, etc.?
Rank 5 Severe disorientation which puts recipient at risk: Recipient wanders off; lacks awareness or
concern for safety or well-being; is unable to identify significant others or relate safely to environment or
situation; has no sense of time of day.
Social Worker Observation: Observe if the recipient shuffles aimlessly throughout house; if s/he exhibits
inappropriate behaviors such as giggling or making comments that are irrelevant to the conservation; if s/he
handles objects carelessly; appears unkempt, displays poor personal hygiene; has a manner of dress that
is inappropriate or bizarre; if when the social worker attempted to shake the recipient’s hand, s/he tried to
bite social worker’s hand. Observe if the recipient is very confused, unaware of time, place, and/or
individuals; goes to the mailbox and cannot find her/his way back to the apartment; does not recognize the
apartment manager when the manager tries to help the recipient find her/his way back to the apartment
and the recipient becomes highly agitated. Observe if the recipient appears to be disoriented and
experiences hallucinations and displays a dazed and confused state of mind; cannot answer simple
questions appropriately; if the recipient’s sleep-wake cycle may be abnormal; if the recipient confuses
immediate living relatives (son/daughter) with dead relatives (husband, etc.); if emotional instability is
present.
Example: Family member or friend must answer door, as recipient cannot maneuver in home without
wandering. The recipient must be directed to chair. The recipient exhibits no awareness of the purpose of
48
the social worker’s visit. The recipient cannot concentrate; s/he either does not respond to questions or
speaks unintelligibly.
Questions social worker may ask: What is your name? Where do you live? What is the date today? What
year is it? Where are you? Where are you going? If the recipient cannot respond or responds
inappropriately, ask Housemate: What is the nature of ___’s mental problem? What can the recipient do
for self? What does the recipient do if left alone?
Judgment
Making decisions so as not to put self or property in danger. Recipient demonstrates safety around stove.
Recipient has capacity to respond to changes in the environment (e.g., fire, cold house). Recipient understands
alternatives and risks involved, and accepts consequences of decisions.
Rank 1 Judgment unimpaired: Able to evaluate environmental cues and respond appropriately.
Social Worker Observation: Observe if home is properly maintained, and in safe repair; if recipient’s
responses show decision-making ability is intact; if recipient dresses appropriately for the weather; if
recipient can form correct conclusions from knowledge acquired through experience; if recipient can make
independent decisions and can interact with others.
Example: Recipient takes pride in managing his/her own affairs and does so appropriately. The recipient
has a list of numbers to call in case of emergency; takes measures to guard safety such as locking doors at
night, not allowing strangers into home, etc.
Questions social worker may ask: Do you have a list of numbers to call in case of an emergency? Do you
have friends or family who could help out in a crisis situation? What would you do if your provider could not
come to work one day?
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Rank 2 Judgment mildly impaired: Shows lack of ability to plan for self; has difficulty deciding between
alternatives, but is amenable to advice; social judgment is poor.
Social Worker Observation: Observe if the home is in disrepair (leaking faucets, broken appliances,
inadequate lighting, etc.); if debris has been allowed to accumulate in walk-way areas; if food in the home is
of poor nutritional value; if the recipient cannot recognize there are alternatives or unable to select between
them and cannot plan or foresee consequences of decisions. Observe if the recipient is not capable of
making decisions without advice from another, is able to understand options when explained, makes
correct choices; knows enough to turn stove and heat on and off.
Example: Recipient wastes money on useless items while allowing needed repairs to go unattended. The
recipient makes dowith the condition of home even if it is inconvenient for the recipient. The recipient
appears to be a collector,” has difficulty throwing anything out even though access through home is limited.
The recipient can’t decide which provider s/he wants. The grocery list to provider contains mostly junk
food. The recipient stopped homebound meals when s/he decided they weren’t tasty rather than add salt.
S/he refuses to use walker or cane.
Questions social worker may ask: Who would you call in case of emergency? If someone you did not
know came to your door at night, what would you do? What are you able to do for yourself? Do you need
anyone to help you? Who would you depend on to assist you if you needed a household repair done such
as if your heater did not work?
Rank 5 Judgment severely impaired: Recipient fails to make decisions or makes decisions without
regard to safety or well-being.
Social Worker Observation: Observe if safety hazards are evident: clothing has burn holes; faulty wiring,
leaking gas, burned cookware, etc. Observe if utilities may be shut off; food supply is inadequate or
inedible. If the recipient is a pet owner, observe if there are animal feces in home. Observe if the recipient
is obviously unaware of dangerous situations, not self-directing, mentally unable to engage in activities of
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daily living; goes outside with no clothing on; if neighbors saw smoke from apartment several times; if they
entered and extinguished fires on stove; if someone from the community calls to report that the recipient is
defecating or urinating on the front yard. Observe if the recipient cannot decide to eat, dress, or take
medications; if the recipient seems preoccupied, confused, or frightened; if the recipient is unaware or too
frail or feeble to make decisions to maintain self safely at home; if s/he takes a shower with clothes on;
drinks spoiled milk, etc.
Example: Recipient has open access to home to anyone who approaches. The recipient seems
unaffected by stench or odors due to garbage, feces, urine, etc.; exhibits no concern over obvious safety
hazards (e.g., debris piled on stove, papers scattered near heater, etc.); lets injuries such as burns go
unattended. In the past year, the recipient has recurrently started dinner and fell asleep and awoke to a
smoke-filled kitchen.
Questions social worker may ask: What would you do if you saw something on fire in your house? If you
needed to get to the doctor what would you do? Ask Housemate: What happens when __ is left alone?
Can s/he recognize situations that would lead to danger? Is s/he capable of making rational decisions?
Task Area
Hours Per Week
Accompaniment to Medical Appointment: Indicate number of medical appointments per week, driving distance, and
wait time (providers can get paid for accompanying a consumer at a medical appointment if the worker is “on duty”
meaning the provider is required to remain because at any moment the provider will help the consumer return to
home. For more information, see our IHSS Provider Wait and Travel Times publication, available here).
Average Time Needed: Click or tap here to enter text.
Accompaniment to Alternative resource: Indicate number of visits to alternative resources per week and driving
distance. Only time needed to get to and from home is provided.
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Average time Needed: Click or tap here to enter text.
Protective Supervision (See Disability Rights publication on how to obtain this service.) Explain: 1) recipient’s
disability 2) functional limitations such as memory, orientation and judgment (ability to make decision that will keep
recipient safe) and physical functional limitations, 3) recipient’s ability to understand consequences of
behavior/decisions, 4) behaviors which will place recipient at risk or cause injury and/or harm.
Paramedical (SOC 321 completed by physician & client required): Explanation of time needed for completion of
service and frequency.
Average Time Needed: Click or tap here to enter text.
Teaching and Demonstration (Limited to three months to teach to care for self if there is a reasonable expectation
there will be a reduction in need for IHSS): Explanation of tasks being taught, instruction method used, frequency
and duration of instruction. ↓
Average Time Needed: Click or tap here to enter text.
Yard Hazard Abatement/ Snow Removal (services are limited. See, MPP sec. 30-757.16)
Average Time Needed: Click or tap here to enter text.
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Alternative Resources
Has the county identified someone or an agency or entity willing to provide IHSS services for free?
Circle answer below ↓
Yes or No
If YES: the county is required to get a signed statement (SOC 450) from the provider saying the provider knows
about the right to be paid by IHSS but voluntarily chooses not to accept pay. See, MPP sec. 30-757.176. The
county may not reduce hours because of an alternative resource until a SOC 450 has been completed and placed in
the IHSS claimant file.