Speaking Grief
Event
Planning
Guide
13 Event
Checklists
9 Event
Ideas
7 Community
Engagement
Speaking Grief / Event Planning Guide / 2
Let’s get better
at grief.
Speaking Grief explores the transformative experience of losing a
family member in a death- and grief-avoidant society. This national
public media initiative includes a television documentary, media-
rich website, social media campaign, and numerous community
engagement events, all aimed at starting a national conversation
about grief. Thank you for being part of this important work!
Produced by WPSU Penn State with philanthropic support and
outreach collaboration from The New York Life Foundation,
this initiative seeks to normalize grief through candid interviews
and help people become more comfortable with the many faces,
forms, and personal experiences of grief.
Questions?
If you have any questions as
you plan your event, please
contact Cassie Caldwell:
Moving away from the idea that grief is a problem that needs
to be “xed,” this initiative validates the experience of grievers
and guides those wishing to support them.
CHANGING THE NARRATIVE
Moving away from the idea that grief is
a problem that needs to be “fixed,”
this initiative validates the experience of grievers
and guides those wishing to support them. By sharing diverse
representations of bereavement experiences, we illustrate that
grief is a universal, yet individual experience.
planning guide OVERVIEW
This event planning guide will help you plan community events
around grief and supporting grievers. The guide is intended
for community groups, grief support organizations,
public broadcasting stations, faith organizations, and
anyone with an interest in raising public awareness around
grief and grief support in communities across the nation.
Speaking Grief / Event Planning Guide / 3
About the Initiative
WPSU Penn State is a PBS and NPR member station and a service of
Penn State Outreach, supporting the community as a trusted source
for news, information, and education. As a next-generation media
organization, WPSU creates, curates, and distributes content on
screens both large and small. As a community partner, we focus on
local concerns that can be part of a greater national conversation.
wpsu.org
Inspired by New York Life’s tradition of service and humanity, The New
York Life Foundation has, since its founding in 1979, provided nearly
$280 million in charitable contributions to national and local nonprofit
organizations. The Foundation supports programs that benefit young
people, particularly in the areas of educational enhancement and
childhood bereavement. Childhood bereavement is one of society’s
most pervasive issues: one in fourteen Americans will lose a parent or
sibling before age 18 and the vast majority of children experience a
significant loss by the time they complete high school. Yet bereaved
children remain largely unseen and under-served within their
communities and schools, with few outlets to express their grief.
Recognizing the critical need to provide greater support to grieving
children and their families, The New York Life Foundation established
childhood bereavement as a funding focus area in 2008 and has
invested nearly $50 million to bereavement organizations across
the nation. As our commitment to the bereavement “field” has
grown, we’ve been proud to serve not only as a funder but as an
active partner to a wide range of nonprofits, helping to raise public
awareness about grief’s impact as well as build communication
and collaboration among grantees. The issue is at the heart of our
company’s mission and day-to-day business, resulting in robust
employee engagement across the country in support of grieving
children.
The Foundation also encourages and facilitates the community
involvement of employees and agents of New York Life through its
Volunteers for Good program and Grief-Sensitive Schools Initiative.
www.newyorklifefoundation.org
Speaking Grief / Event Planning Guide / 4
Table of Contents
10 Releasing Wishes
10 Luminaries
10 Memory Stones
11 Support Activities
11 Who is in your circles?
11 Send Some Love – Empathy Cards
Postcards
11 What to Do
12 Other Ideas
13 Event Planning Checklist
14 Event Logistics Checklist
15 Post-event Checklist
16 Appendix
17 Feedback
17 Feedback Card
17 Story Wall
18 Sample Feedback Card
19 Tips for Convening
a Panel Discussion
20 Group Discussion Guide
22 Who is in Your Circles?
24 Send Some Love – Empathy Card
Stand-up Display Insert
25 Support Ideas
2 Introduction
2 Changing the Narrative
2 Planning Guide Overview
3 About the Initiative
5 An Important Note
Regarding Sensitivity
6 Initiative Components
7 Community Engagement
7 Why Community Engagement Matters
7 Potential Community Partnerships
8 Event Goals & Desired Outcomes
8 Define Event Goals
8 Measuring Impact
9 Event Format Ideas
9 Public Screening
9 Panel Discussion
9 Group Discussion
9 Local Productions
9 Exhibition
10 Activity Ideas
10 Remembering Loved Ones –
Memorial Ideas
10 Wall of Names
10 Wall of Photos
Speaking Grief / Event Planning Guide / 5
An Important Note
Regarding Sensitivity
Cultural, familial, political, and spiritual
differences are common. Be sensitive
to cultural differences of attendees in
expressing grief and honoring the dead.
Plan to have a quiet, reflective space
available in case attendees need
to take a break.
It is important to have people help
facilitate your event who are confident
and experienced in having difficult
conversations with people about grief,
death, and dying. The facilitators may
also need to support each other, for
example, in extricating each other from
conversations. Facilitators may also need
breaks during your event, so a minimum
of two or three experienced facilitators
is recommended.
Create a safe, non-judgmental
environment. Ensure comfortable,
accessible seating is available. If possible,
avoid harsh overhead lighting to promote
a more welcoming environment. Have
water and tissues available.
When you speak about death or dying,
use simple and straightforward language
such as death, die, dying, and grief.
Avoid euphemisms that are abstract
such as “departed” or “lost.” Note that
attendees may not use direct language,
and that is ok.
A variety of feelings are completely
normal. Be open to each attendee’s
experience—there is no one right way
to respond to grief.
Welcome other’s experiences of grief.
Everyone grieves differently. Be mindful
not to impose your own beliefs.
Events about grief can invite a wide range of emotional, physical, and behavioral responses
from participants. We recommend you include two or three licensed therapists, licensed clinical
social workers, or skilled grief advocates who are confident and experienced in having difficult
conversations with people about grief, death, and dying. At a minimum, have local grief
resources available so you can direct participants to appropriate support.
Not sure where to find an experienced partner?
Eluna provides an index of grief organizations and grief camps by state.
https://elunanetwork.org/national-bereavement-resource-guide/resources/
Evermore provides an interactive search by state directory of grief support centers for families.
https://www.live-evermore.org/grief-support-directory/
A few best practices to keep in mind:
Speaking Grief / Event Planning Guide / 6
Initiative
Components
DOCUMENTARY
Speaking Grief explores the transformative
experience of losing a family member in a death-
and grief-avoidant society. The documentary
features diverse representations of grief through
candid interviews with seven families from across
the country whose losses range from stillbirth
to suicide. Moving away from the idea that
grief is a problem that needs to be “fixed,” the
documentary validates grief as a normal, healthy
part of the human experience. Speaking Grief
also addresses the role support from friends
and family plays in a person’s grief experience,
introducing ideas for how we can get better at
showing up for people in their darkest moments.
WEBSITE
The initiative website at https://speakinggrief.org
has insight from grief advocates, additional family
video stories, and information about supporting
grievers and understanding grief.
SOCIAL MEDIA
Use social media platforms to spread the word
about your event! Add the following hashtags
to your Instagram, Facebook, and Twitter posts:
#speakinggrief #nylfoundation. This will also allow
us to track the reach of this initiative.
To increase the reach of your Instagram and
Twitter posts, include additional hashtags to allow
more people to find your content. We suggest:
#grief #loss #griefsupport #griefandloss
#grieving #childloss #bereavement
#mentalhealth #wellbeing #instaheart #people
#emotionalintelligence #kindness #empathy
#resilience #compassion #love #life #death #dying
#griefrecovery #griefawareness #realityofgrief
#parentloss #instagrief #siblingloss #griefshare
PRESS KIT
Project logos, marketing materials, templates,
and more can be found at
http://tiny.cc/SpeakingGriefPress
Speaking Grief / Event Planning Guide / 7
Community Engagement
WHY COMMUNITY ENGAGEMENT MATTERS
Speaking Grief brings to light the difficult and emotional topics of death and grief.
Honest, open discussions can serve as a catalyst to bring people together to learn
more about grief, and how we can better support one another. Candid discussions
can help to validate grief as a normal, healthy part of the human experience.
POTENTIAL COMMUNITY PARTNERSHIPS
This initiative seeks to increase awareness and access to grief services in communities
across the nation. As such, it is helpful to partner and collaborate with other groups
in your community. Collaboration is at the heart of this initiative.
Examples of potential community partners:
Public radio or television stations
Healthcare organizations/hospitals
Health and wellness organizations
Hospices & grief organizations
Mental health organizations
Palliative care organizations
Faith organizations
Community and university libraries
Civic organizations
Universities and colleges
School districts
Workforce development
New York Life offices
An index of grief organizations by state:
https://elunanetwork.org/national-bereavement-resource-guide/resources/
A NOTE about facilitators
Remember: It is important to have people help facilitate your event who are
confident and experienced in having difficult conversations with people about
grief, death, and dying. The facilitators may also need to support each other,
for example, in extricating each other from conversations. Facilitators may also
need breaks during your event, so a minimum of two or three experienced
facilitators is recommended.
Speaking Grief / Event Planning Guide / 8
Event Goals &
Desired Outcomes
DEFINE EVENT GOALS
As you plan your event with community partners, discuss potential
audiences and which type of event will best resonate with them.
You may want to focus on raising awareness and establishing
a common understanding about grief and supporting grievers,
or you may choose to focus on helping the audience become
more aware of grief support organizations in your community.
Community partners help you determine shared goals
and decide which audiences to invite to the event.
MEASURING IMPACT
Measuring the impact and quality of events can be challenging.
Having clear goals in the planning stages can help you define what
success looks like for your event.
Some ways to collect impact data include:
Track the number of attendees
Ask attendees to complete feedback cards
Send out a post-event survey in a follow-up email
Hold post-event discussions
Collect comments made by participants during the event
using a Story Wall
Review media mentions
Collect social media statistics.
A template for
feedback cards and
information about
Story Walls are included
in the Appendix.
Reporting
Please share your impact data with Cassie Caldwell: [email protected]
Speaking Grief / Event Planning Guide / 9
Event Format Ideas
PUBLIC SCREENING
Host a public screening event. You could invite special guests
from the community to engage the audience in a panel or group
discussion after the viewing.
PANEL DISCUSSION
Host a public screening event followed by a panel discussion.
At the end of the screening, representatives from local grief
support organizations could discuss key themes from the
documentary and address questions from community members.
GROUP DISCUSSION
Small groups are great venues for sharing and discussing
Speaking Grief. We can discuss how we feel about what
we’ve just seen and how we can help change our conversations
and actions about grief moving forward.
LOCAL PRODUCTIONS
Local public television or radio stations could produce their own
local interest stories. Stories could feature community grief support
organizations and the families they serve or focus on the grief
experience of a particular person or family. These could be
done as individual stories or as part of a larger community
storytelling project.
EXHIBITION
An exhibition-style event could combine several activities.
This could be designed as a series of interactive stations
that attendees can visit at their own pace. (Similar to a museum
or a gallery.)
Tips for convening
a panel discussion are
included in the Appendix.
A group discussion guide is
included in the Appendix.
Speaking Grief / Event Planning Guide / 10
Activity Ideas
REMEMBERING LOVED ONES - MEMORIAL IDEAS
them on each wish paper. Provide a safe area to
light the wish papers and watch them float away.
Take pictures of your wish release and share them
on social media with the hashtags #wpsugrief and
#NYLFoundation.
Luminaries
Luminaries made from paper bags and battery-
operated tea candles create a memorial that
adds a beautiful ambiance to an event. Attendees
could decorate the bags with the name(s) of their
loved ones or a special message. The luminaries
can be lined up in your event venue for all to see.
Take pictures of the finished luminaries and
share them on social media with the hashtags
#speakinggrief #nylfoundation.
Memory Stones
Have a collection of permanent markers and
smooth river stones available. Attendees can
write the name or a memory of their loved one
on a stone. You can have a clear glass vase for
attendees to put them in as a “Memory Jar” or
use them to create a Memory Garden as part of
your event. Invite attendees to take them home
with them as a memento at the event conclusion.
Take pictures and share them on social media with
the hashtags #speakinggrief #nylfoundation.
Wall of Names
Provide an opportunity for attendees to write or
say the name or names of their loved ones. It can
be as simple as a large easel pad or whiteboard,
or as ornate as you can imagine. This could also
be an opportunity for creative expression if you
provide basic art supplies.
Wall of Photos
Encourage attendees to bring a photo of their
loved one to the event. (Let them know if they
should not expect their photo returned to them.)
Dedicate an area and have supplies available
for attendees to post the pictures as a visual
memorial. (Removable mounting putty works
well for this.)
Releasing Wishes
If you have access to an outdoor space,
releasing wishes into the sky is a beautiful tribute.
Flying wish paper is an eco-friendly alternative
to releasing balloons or paper lanterns.
Attendees write on this special paper, then roll
it into a tube and light it on fire. The wish paper
then gracefully floats up into the sky.
Purchase an assortment of flying wish paper from
a local party store or online. Attendees can write
the name of their loved one or a message to
NOTE
These ideas are provided to get you thinking about ways to engage attendees
if appropriate for your event type. Choose only a few, and be aware that it can be
overwhelming for grievers to participate in these activities in a public setting.
Speaking Grief / Event Planning Guide / 11
SUPPORT ACTIVITIES
Who is in your circles?
Susan Silk and Barry Goldman developed a simple exercise
to help us know what to say and to whom to say it when we
seek to support someone in crisis.
Send Some Love – Empathy Cards/Postcards
Even when we’re not sure what to say, it is always better to say
something rather than nothing. Consider having an area where
attendees can take a moment to write out a card for someone who
needs a kind word.
You can purchase empathy cards or postcards online, design your
own, have blank cards available for attendees to design or include
a mixture of all three.
What to Do
“Let me know if you need anything” is how we often attempt to
offer support. A grieving person may not have much capacity
to consider what they may need. Asking for help puts them in
a vulnerable position when they are already feeling vulnerable
in their grief.
Instead of putting the responsibility on the grieving person,
think about what you can provide that you will be able to
follow through on. Think about what might help you if you were
in this situation and ask if it would be ok for you to do it for them.
Write a few ideas on notecards and place them on a table
or pin them to a bulletin board. Have blank notecards available
for attendees to contribute their own ideas of how to offer support.
Consider encouraging attendees to take a few along with them
after the event. This way, they will leave with a few concrete ideas
for how they can offer support to someone in need.
Share pictures of ideas contributed during your event on social
media using hashtags #speakinggrief and #nylfoundation
A worksheet attendees
can take home with them is
included in the Appendix.
A sign with suggestions
for how to write an
empathy card is available
in the Appendix.
What You Can Do + When You Can Do It + Is That OK? = How to Offer Concrete Support
Need some ideas?
A starter list of ideas
for oering support is
available in the Appendix.
Speaking Grief / Event Planning Guide / 12
OTHER IDEAS
Artwork display
Quiet reflection space
Music listening and/or performance space
Talk with your local public radio station about recording
stories at your event
Speaking Grief / Event Planning Guide / 13
Event Planning Checklist
Select Community Partners
In what capacity are partners engaging
in this event?
Who needs to be acknowledged in remarks
and print materials?
(Include The New York Life Foundation)
Will partners have a role in approving
the event plan/schedule?
Create Event Schedule
Include setup and breakdown times
with your venue
Will there be any pre- or post-event activities?
(Such as refreshments or reflection discussion
time.)
Determine the event start and end times
Create invitations
Create the guest list
Determine how invitations will be distributed
(e.g., mail, email, newsletter, newspaper ad, etc.)
Who needs to approve the invitation design
and guest list?
Are RSVPs necessary? If so, who will be
coordinating them? What is the RSVP deadline?
Develop Marketing Plan
Decide on event promotions
Download logos, templates, etc. from press kit
http://tiny.cc/SpeakingGriefPress
Will the event require a press release to be sent
to the media?
Should the press be invited?
How can social media be leveraged
to spread the word?
Measure Impact
How do you plan to measure the impact of the
event? (survey attendees, comment cards, etc.)
Preview Resources
Review initiative website at speakinggrief.org
Request a screener link to preview
the documentary
Review acknowledgment requirements
(for print materials and advertisements)
Design Event
Name of event
Type of event (Documentary screening,
panel discussion, workshop, etc.)
What is the goal of this event?
(e.g., raise awareness, convene community
resources, encourage conversation, etc,)
Will there be a host?
Can you reach out to volunteers?
Determine Budget
Decide on the budget and anticipated expenses
Can you secure sponsors to help offset costs?
Select Location
Select a venue
Is the location accessible to the public?
What is the venue capacity? What is your
target goal for attendance?
Is there ample parking?
Consider restroom availability/accessibility
Is the room handicapped accessible?
Is the room style aligned with the event type
you wish to hold? (tables, chairs, flow, A/V, etc.)
Obtain permits and legal paperwork if necessary
Determine Date
When will the event be held?
Has the date/location been approved
by all the necessary parties?
Does the date conflict with any holidays,
school breaks, or other community events?
Speaking Grief / Event Planning Guide / 14
Event Logistics Checklist
Audio/Visual
What are your requirements?
(TV/projector, screens, speakers, etc.)
Microphones
Check-in Station
Nametags
Assign greeters
Coat rack
Parking
Location
Capacity
Charge
Signage
Parking
Restroom locations
Event
Recognize WPSU Penn State and
The New York Life Foundation
Rentals/Deliveries
Vendors
Delivery times
Supplies
Tissues
Pens
Activity materials
Seating
Arrangement
Accommodation for wheelchairs
and other assistive devices
Catering
Contact information
Arrival time
Services provided (flatware, linens,
paper products, ice, setup/teardown)
Referral Materials
From local grief support organizations
Emergency Contact Numbers
Local fire, hospital, and emergency contacts
Speaking Grief / Event Planning Guide / 15
Post-event Checklist
Thank You’s
Thank everyone who contributed to the event
(speakers, funders, partner organizations,
sponsors, volunteers, etc.) with a personal
thank you note, email, or phone call
Thank attendees for coming by sending
an email the day after the event
Conduct Post-event Survey
Send a survey to attendees
Send a survey to sponsors and
partner organizations
Rentals/Deliveries
Ensure anything rented is returned
Press
Follow-up with any press inquiries
related to the event
Social Media
Post pictures from the event
Include #speakinggrief and #nylfoundation
Recap the event in your newsletter or blog
Report Back to WPSU
If you’re a grant recipient, send your impact
report to Cassie Caldwell at [email protected].
Appendix
Speaking Grief / Event Planning Guide / 17
Feedback
Feedback Cards
The benefit of feedback cards is that participants can fill them
out before leaving, giving you data right away. You can also offer
a prize or free item for filling out the card if your budget allows.
Alternatively, you can collect e-mail addresses and send out
a survey. (Just beware you might not collect as many responses
this way.)
We have provided a sample feedback card on the next page.
Feel free to modify the questions and use only the ones pertinent
to you and your event.
STORY WALL
Instead of feedback cards, you can collect anecdotes and impact
by collecting comments on a Story Wall. Use a whiteboard
or hang a large sheet of paper on the wall near the event exit.
Supply writing utensils and encourage attendees to write
their responses during or on their way out of the event.
Sample questions include:
What is one thing you learned that you will take with you
from this event?
What will you do differently after experiencing today’s event?
Would you recommend Speaking Grief to others?
Why or why not?
How could we improve this event?
Story wall Images
Please photograph your Story Wall and email Cassie Caldwell at [email protected]
Feedback Card
1. What is one thing you learned from this event?
2. What will you do differently after experiencing today’s event?
3. Would you recommend Speaking Grief to others? Why or why not?
4. How we could improve this event?
Gender/Gender Identity:
Age:
18-25
25-35
35-45
45-55
55+
Ethnicity:
Occupation:
Zip Code:
Thank you for your time! Your feedback is appreciated!
Feedback Card
1. What is one thing you learned from this event?
2. What will you do differently after experiencing today’s event?
3. Would you recommend Speaking Grief to others? Why or why not?
4. How we could improve this event?
Gender/Gender Identity:
Age:
18-25
25-35
35-45
45-55
55+
Ethnicity:
Occupation:
Zip Code:
Thank you for your time! Your feedback is appreciated!
Speaking Grief / Event Planning Guide / 19
Tips for Convening
a Panel Discussion
Use a panel discussion when you have a large audience
and a group discussion would be impractical, or when the group
of panelists have diverse viewpoints and will generate a more
engaging conversation than any one individual panel member
could on his/her own.
Research and carefully select a small group of panelists.
Discussions on grief can invite a wide range of emotional,
physical, and behavioral responses from participants and
audience members. Have licensed therapists or skilled
grief advocates participate in your event.
Plan your questions ahead of time. Share the structure with
your panelists prior to the event, but not all of the questions.
It’s best if the conversation is fresh for the audience.
Determine a response plan for handling long, personal stories/
questions/comments that might detract from the broader
discussion. Consider having someone available for continued
conversation once the panel discussion has ended.
Decide if you will field questions from the audience. These can
be taken directly from audience members or submitted to the
moderator in writing in advance.
With more diverse viewpoints, a group of panelists
can generate a more engaging conversation than any one
individual panel member could on his/her own.
Possible discussion questions:
Why is it important that we talk about grief?
What are some current losses in our community?
How are people grieving?
How does your experience as a grief advocate inform
your actions to support grievers?
What grief support resources are available
in our local community? Where can we improve?
Speaking Grief / Event Planning Guide / 20
Group Discussion Guide
Post-screening group discussions are great venues for sharing
Speaking Grief. We can discuss how we feel about what we’ve just
seen and how we can change our conversations and actions about
grief moving forward.
NOTE TO FACILITATORS:
Discussions on grief can invite a wide range of emotional responses
from participants. Consider having a licensed therapist or skilled grief
advocate participate in your event. At a minimum, have local grief
resources available for participants so you can direct them
to appropriate support.
Not sure where to find an experienced partner?
Eluna provides an index of grief organizations and grief camps
by state.
https://elunanetwork.org/national-bereavement-resource-guide/
resources/
Evermore provides an interactive search by state directory of grief
support centers for families.
https://www.live-evermore.org/grief-support-directory/
GROUP FACILITATION BASICS:
Know the material. Watch the documentary on your own before
your group discussion. Reflect on your grief and be mindful
that what you take from the film may be different from others
in the group. Take care of your wellness and grief as you
prepare to support others.
Know your audience. Tailor the questions in this guide to what
makes sense for your group.
In setting up your discussion space, ensure comfortable,
accessible seating is available. If possible, avoid harsh overhead
lighting to promote a more welcoming environment. Plan to
have a quiet, reflective space available in case attendees
need to take a break. Providing tissues, water, and snacks
is a great idea!
Speaking Grief / Event Planning Guide / 21
In any group, there’s a risk of any one individual’s story
to take over the rest of the space. Come up with some
phrases you might use to redirect the conversation,
so everyone has a chance to speak.
You may have expectations for what your event will look like
and feel like. Note that all discussion groups take on a life
of their own. Be willing to follow the discussion that unfolds,
rather than rigidly adhere to your plans.
BEST PRACTICES FOR CONVERSATIONS
ABOUT GRIEF:
Create a welcoming, non-judgmental environment so
all may share their stories and reflections. Welcome other’s
experiences of grief. Everyone grieves differently. Be mindful
not to impose your beliefs.
When you speak about death or dying, use simple and
straightforward language such as death, die, dying, and grief.
Avoid euphemisms that are abstract such as “departed” or
“lost.” Note that others in your group may not use direct
language, and that is ok.
You will likely disagree with someone’s reflections at least
once. Grief is individual. A variety of feelings are completely
normal. Be sensitive to each attendee’s experience—there
is no one right way to respond to death and grief. Cultural,
familial, political, and spiritual differences are common.
SUGGESTED DISCUSSION QUESTIONS:
Which parts of the film were the most powerful for you?
What surprised you, either in the film itself or in your reaction
to it?
How did it feel seeing such authentic portrayals of grief?
The opening sequence shows how we often avoid talking
about grief. Grief is something we all experience, so why do
we avoid talking about it?
Most people have good intentions in offering support.
If you’ve tried to support a grieving person, what did you find
to be most challenging? If you’ve been the grieving person,
what were your favorite ways of being supported?
What will you do differently as a result of watching this film?
Speaking Grief / Event Planning Guide / 22
Who is in your circles?
When offering support, it can be helpful to evaluate your relationship with
the grieving person. Susan Silk and Barry Goldman developed a simple exercise
to help us know what to say and to whom to say it when we seek to support
someone in crisis. It’s called Ring Theory, and it’s very simple.
This exercise can be used in a couple of ways:
Grievers can use it to help them identify who their key support people are.
Supporters can use it to help identify where they fit in the circles
around the grieving person.
Haven’t had a crisis situation to apply this to?
It can still be helpful to use it to:
Determine who would be in your circles when a crisis affects you.
Reflect on whose circles you are in and prepare yourself
to support others in their times of need.
Instructions
In the center circle, write the name
of the person who is struggling.
Moving outward from the center
circle, write the name(s) of the
people next closest to the person in
the center. Repeat as many times as
necessary.
Ring Theory golden
rule: support in,
complaining out.
The person in the middle can say anything they
want to anyone in any circle. They can be frustrated,
they can have a tantrum, they can question, anything is fair game.
People in the outer circles can only complain to people who are
outside of their ring.
Only support should move toward the center.
Who is in your circles?
Ring Theory was developed by Susan Silk and Barry Goldman
SUPPORT IN
COmplaining Out
speakinggrief.org
1. Offer your sincere expression of sympathy.
If you don’t know what to say, it’s ok to admit it.
2. Talk about the person who died by name. Share a memory
or what you will miss about them. If you didn’t know them,
you could offer to listen to stories about them when the
grieving person is ready.
3. Offer tangible support. Think about something that
you can offer and will be able to follow through on.
4. Close with care.
It’s never too soon or too late
to write a note of support.
1
2
3
4
Send Some Love
Better to avoid
Platitudes such as:
“Everything happens for a reason.”
“They’re in a better place now.”
Anything that starts with:
“At least. . .”
“I know how you feel. . .”
“It could be worse. . .”
“Don’t cry. . .”
“They wouldn’t want you to be. . .”
“You can always. . .”
“You should. . .”
Pro tip from Megan Devine:
“If you can add ‘so don’t feel so
sad’ at the end of what you’re
thinking of saying, don’t say it.”
speakinggrief.org
Support Ideas
A starter list of ideas to offer support to someone in need.
1. Show up and listen
2. Bring them a meal (remember
breakfast and lunch, too!)
3. Help with lawn care
4. Decorate their front door
for the upcoming holiday
5. Answer when they call/text
6. Babysit their kids
7. Help with laundry
8. Drop-off/pick-up their
dry cleaning
9. Get coffee together
10. Invite them out for a walk
11. Include them in social events
12. Do their dishes
13. Wash their car
14. Bring groceries
15. Offer to cook together
16. Bring healthy snacks
17. Make them a music playlist
18. Ask if they want to talk,
and just listen
19. Ask if others have left dishes
you could return
20. Check-in regularly
21. Give a gift certificate
for self-care
22. Take out their garbage/
recycling
speakinggrief.org
23. Help with transportation
24. Keep asking, even if they’ve
refused help before
25. Replenish pantry staples
26. Buy them stamps and
stationery
27. Set up a laundry service
28. Set up a cleaning service
29. Bring paper products –
toilet paper, tissues, paper
towels, napkins, plates, etc.
30. Give gift cards for retail therapy
31. Give them extra grace –
they are hurting
32. Bring mints or gum
33. Help with their pets
34. Add a reminder to your
calendar to touch base
35. Plan a fun night for their kids
36. Bring toiletries
37. Offer to vacuum
38. Bring coffee
39. Bring art supplies
40. Bring a journal
41. Give a gift certificate for
a writing workshop
42. Give a gift card for a bookstore
43. Invite them out into nature
44. Ask about their loved one
by name
45. Set a calendar reminder
to reach out around
milestones and holidays
46. Bring fresh fruit
47. Offer to organize a memory
book or legacy box
48. Watch a funny movie together
49. Invite them to do an
exercise class with you
50. Do home repairs
51. Run errands
52. Invite them for the holidays
53. Help organize bills
54. Send a care package
55. Help with pet vet appointments
56. Take them to a farmer’s market
57. Go for a bike ride together
58. Go volunteer with them
59. Accompany them
to spiritual services
60. Bring fresh vegetables
61. Help sort through or pack up
the loved one’s belongings
62. Help with taxes
63. Help organize finances
64. Show up if there is
an emergency
65. Research resources for them