105Personal Safety User Guide
Block voice calls, FaceTime calls, Messages and Mail from certain people
• Phone app on your iPhone: In the Phone app, tap Favourites, Recents or Voicemail, tap
the Info button next to the name, phone number or email address of the contact you
want to block, scroll down, tap Block this Caller, then tap Block Contact.
• FaceTime app on your iPhone or iPad: In your FaceTime call history, tap the Info button
next to the name, phone number or email address of the contact you want to block,
scroll down, tap Block this Caller, then tap Block Contact.
• FaceTime app on your Mac: In your FaceTime call history, Control-click on the name,
phone number or email address of the contact you want to block, then select Block
this Caller.
• Messages app on your iPhone or iPad: In Messages, tap a conversation, tap the name
or number at the top of the conversation, tap the Info button
,
scroll down, then tap
Block this Caller.
• Messages app on your Mac: In your Messages history, select the name, phone number
or email address of the person you want to block. From the Conversations menu, select
Block Person, then click Block.
• Mail app on your iPhone or iPad: Tap Mail
,
select an email message from the sender,
tap their name at the top of the email, select Block this Contact, then tap Block this
Contact.
• Mail app on your Mac: Open Mail, select an email message from the sender, click their
name at the top of the email, then select Block this Contact from the drop-down menu.
The Blocked icon appears next to the sender’s name in the message list and a banner
is added to their messages to indicate they’re blocked. The banner also provides a link
to the Blocked pane of Mail settings, where you can manage blocked senders.
Note: If the sender has previously been marked as a VIP in mail, you must first tap Remove
from VIP before you can block them.
Manage your blocked contacts
You can manage your blocked contacts through any of the four apps that allow blocking —
Phone, FaceTime, Messages and Mail. Unblocking in one app unblocks across all four apps.
Do any of the following to see the list of numbers you have blocked:
• iPhone: Go to Settings > Phone, then tap Blocked Contacts.
• FaceTime on your iPhone or iPad: Go to Settings > FaceTime, then under Calls, tap
Blocked Contacts.
• FaceTime on your Mac: Open FaceTime, go to FaceTime > Settings (or FaceTime >
Preferences), then click Blocked.
• Messages app on your iPhone or iPad: Go to Settings > Messages, then under SMS/
MMS, tap Blocked Contacts.
• Messages app on your Mac: Open Messages, go to Messages > Settings (or Messages
> Preferences), click iMessage, then click Blocked.
• Mail app on your iPhone or iPad: Go to Settings > Mail, then under Threading, tap
Blocked.
• Mail app on your Mac: Open Mail, go to Mail > Settings (or Mail > Preferences), click
Junk Mail, then click Blocked.