Online Request Form Instructions
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Online Request
Form
Instructions
Follow the
instructions contained
in this
document
to submit a request using our Online Request Form. Once we
have
received
your
request,
it will take
approximately
two weeks to process and send you a letter and a
hardcopy of your report via U.S. Mail. If
you choose
to
receive
your report
online,
you will
receive
a PIN and URL in
the letter. To access your report online, follow the steps
identified
in the
Download
Your Report Online
section.
If your
request
cannot be
processed,
you will receive a letter
notifying
you to call the
Consumer
Center
and
provide
more information.
General Information
You may order
information
on yourself or someone whom you have legal authority over, such as a minor. If you
are ordering
information
for someone other than yourself, you will need to submit paperwork to prove you have
authorization.
You can submit questions and/or documents to us via our LexisNexis Risk Solutions Reports
Help page
https://consumer.risk.lexisnexis.com/help.
If you need to speak to a live LexisNexis Risk Solutions
Consumer Center
representative,
please call 1-888-497-0011.
To submit a
request,
you are
required
to
provide
your First Name, Last Name, Street
Address,
City, Zip, and
Date of Birth.
Depending
on the type of
request,
you may also be
required
to
provide
one of the two following
optional
fields: Social Security Number or Your Driver’s
License
Number and State. The
information
that you
provide
will only be used by us to verify your identity and for consumer
disclosure purposes.
It will not be
provided
or sold to any other
company.
We may not be able to comply with your
request
if we are unable to
confirm your identity or to
connect
the
information
you submit in your
request
with
personal information
in our
possession.
Please
complete
all the sections on the form so that we may properly process your
request.
If we are unable to
process your
request,
we will notify you via U.S. Mail.
Section 1 – Name
Note: *required ⁺At least one is required
1. Enter your first given name in the First Name* text field. This is a
required
field.
2. Enter your middle name in the Middle Name text field.
3. Enter your full last name in the Last Name* text field. Your last name is your family name or surname.
This is a
required
field.
4. Enter your
generational
suffix (e.g., Sr., Jr., III) in the Suffix field if
applicable.
A name suffix follows a
person's full name and provides
additional information
about the person.
Section 2 –
Resident
Address
1. Enter the street name of your current address in the Street
Address*
text field. This is a
required
field.
2. Enter your city in the City* text field. This is a
required
field.
3. Enter your
abbreviated
state of
residence
in the State*
drop-down
list. This is a
required
field. If your
state entry indicates that you are a
California resident,
you have the option to request
California
options.
4. Enter your 5-digit ZIP code in the Zip code* text field. Note that the zip code should consist of five
numbers.
Example: 20006. This is a
required
field.
5. If the mailing address is not your
permanent
address of
residence,
select the My Delivery
Address
is
Not the Same as My
Resident
Address checkbox.
Section 3 –
Delivery Address
(Mailing Address)
1. Enter the street name of your delivery address in the Street
Address*
text field. This is a
required
field.
2. Enter your delivery address city in the City* text field. This is a
required
field.
3. Select your
abbreviated
state of residence in the State*
drop-down
list. This is a required field.
If your
state entry
indicates
that you are a
California resident,
you have the option to request
California
options.
4. Select your 5-digit ZIP code in the Zip code* text field. Note that the zip code should consist of five
numbers.
Example: 20006. This is a
required
field.
Online Request Form Instructions
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Section 4 –
Request
and Receive Your
Consumer
Disclosure Report
Select the Request Your Consumer Disclosure Report checkbox and complete the form fields to submit
a request to access your file and learn more about the personal
information
LexisNexis Risk Solutions
maintains about you in
accordance
with the Fair Credit
Reporting
Act. California, Colorado, Connecticut,
Oregon, Texas, Utah, and Virginia residents will receive both their
LexisNexis®
Risk Solutions
Consumer
Disclosure
Report and their State Privacy Act Report. Nevada residents do not receive a State Privacy Act
Report.
LexisNexis Risk Solutions will use your personal
information
in
compliance
with our Privacy Notice, which is
available at: https://risk.lexisnexis.com/state-privacy-act-notice.
Request
a
Description
of
Procedure
Letter
You may select the Request a Description of Procedure Letter checkbox below to receive a letter from
LexisNexis that is personal to your dispute request(s) and describes how we process dispute(s) that you
may have in the system.
Correct
My
Personal
Information
In some
circumstances,
you may also
exercise
your right to request the
correction
of
inaccurate
personal
information maintained
about you. To submit a
correction request,
contact us via U.S. Mail at the address at
the bottom of this
document
or call us at
1-888-217-1591
to speak to a live
LexisNexis
Risk Solutions
Consumer
Center representative.
Additional Privacy Options for California Residents
As a California resident, you have
additional
options under the California Privacy Rights Act (CPRA). To
request any of the following options, please select the check boxes below.
Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
California Privacy Laws from being sold to a third party and from sharing such personal information for
cross-context behavioral advertising if applicable. Our products and services are not linked to tracking
technologies utilized through our websites for cross-context behavioral advertising, and we do not share
personal information in our products and services for cross-context behavioral advertising.
A Full Opt-Out request will restrict your personal information from being sold to a third party subject to
certain exceptions. A Partial Opt-Out request will opt-out your personal information we maintain that is
subject to the California Privacy Laws except for any data we have relative to your occupation or
profession, which will continue to be sold to third parties. In any case, an opt-out request will not apply to
information that is exempt from the requirements of the California Privacy Laws. If you have previously
opted out but instead want to authorize your personal information to be sold, you may submit an Opt-In
request. For more information, or for additional methods to submit an opt-out request, see our California
Privacy Rights page. https://consumer.risk.lexisnexis.com/california.
Notice of Right to Limit the Use of My Sensitive Personal Information
A Limit the Use of My Sensitive Personal Information request will prevent your sensitive personal
information that is subject to the requirements of the California Privacy Laws from being used or disclosed,
subject to certain exceptions provided by law. A Limit Use request will limit the use and disclosure of sensitive
personal information subject to certain exceptions.
1. To request that your personal information is not sold or shared, check the (Full Opt-Out) Do Not
Sell or Share My Personal Information.
a. Limit Use: To
request
that your
sensitive personal
information is limited, check the Limit Use
option.
2. If you are a
professional
provider and want to request that we do not sell your
personal
information
except for your
professional information,
check the
(Partial Opt-Out)
Allow for the Sale of My
Professional Information
but
otherwise
Do Not Sell My
Personal Information
radio button. Read
the
following message
for
additional
information.
3. An opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you want your
personal information
to
continue
to be sold to a third party. To
request
that your
personal
information is
sold, check the (Opt-In) Allow for the Sale of My
Personal Information
radio button.
Online Request Form Instructions
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4. To
request
that we delete your
personal information collected
from you, check the Delete My P
ersonal
Information Request checkbox.
Additional Privacy Options for Colorado Residents
As a Colorado resident, you have
additional
options under the Colorado Privacy Act (CPA)
.
Notice of Right to Opt-Out of Sale/Sharing:
Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
requirements of the CPA from being processed for purposes of (i) targeted advertising, (ii) the sale of
personal data, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects
concerning you, if applicable. Our products and services are not linked to tracking technologies utilized
through our websites for targeted advertising, and we do not sell personal information in our products and
services for targeted advertising online.
A Full Opt-Out request will opt-out your personal information from being sold to a third party or used for such
profiling subject to certain exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Colorado Privacy Laws except for any data we have
relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the CPA.
If you have previously opted out but instead want to authorize your personal information to be sold, you may
submit an Opt-In request. For more information, or for additional methods to submit an opt-out request, see
our Colorado Privacy Rights page. https://consumer.risk.lexisnexis.com/colorado
1. To request that your personal
information
is not sold or shared, check the (Full
Opt-Out) Do Not Sell or Share My
Personal Information
.
2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow
for the Sale of My
Professional Information
but
otherwise
Do Not Sell My
Personal Information radio button. Read the
following message
for
additional
information:
3. An opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you
want your
personal information
to
continue
to be sold to a third party. To
request
that your
personal
information
is sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Additional Privacy Options for Connecticut Residents
As a Connecticut resident, you have
additional
options under the Connecticut Data Privacy Act (CTDPA)
.
Notice of Right to Opt-Out of Sale/Sharing: Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell
or Share My Personal Information request, sometimes referred to as an opt-out request, will restrict your
personal information that is subject to the requirements of the CTDPA from being processed for purposes of
(i) targeted advertising, (ii) the sale of personal data, and (iii) profiling in furtherance of decisions that produce
legal or similarly significant effects concerning you, if applicable. Our products and services are not linked to
tracking technologies utilized through our websites for targeted advertising, and we do not sell personal
information in our products and services for targeted advertising online.
A Full Opt-Out request will opt-out your personal information from being sold to a third party or used for such
profiling subject to certain exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Connecticut Privacy Laws except for any data we
have relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the
CTDPA.
Online Request Form Instructions
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If you have previously opted out but instead want to authorize your personal information to be sold, you may
submit an Opt-In request. For more information, or for additional methods to submit an opt-out request, see
our Connecticut Privacy Rights page. https://consumer.risk.lexisnexis.com/connecticut.
1. To request that your personal
information
is not sold or shared, check the (Full Opt-Out) Do Not Sell
or Share My
Personal Information
.
2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow for the Sale of My
Professional Information
but
otherwise
Do Not Sell My Personal Information radio button.
3. An opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you want your
personal information
to
continue
to be sold to a third party. To
request
that your personal
information
is
sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Additional Privacy Options for Oregon Residents
As an Oregon resident, you have
additional
options under the Oregon Consumer Privacy Act (OCPA)
.
To
request any of the following options, please select the check boxes below.
Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
requirements of the Oregon Privacy Laws from being processed for purposes of (i) targeted advertising, (ii) the
sale of personal data, and (iii) profiling in furtherance of decisions that produce legal or similarly significant
effects concerning you, if applicable. Our products and services are not linked to tracking technologies utilized
through our websites for targeted advertising, and we do not share personal information in our products and
services for targeted advertising online.
A Full Opt-Out request will restrict your personal information from being sold to a third party subject to certain
exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Oregon Privacy Laws except for any data we have
relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the
Oregon Privacy Laws.
If you have previously opted out but instead want to authorize your personal information to be sold, you may
submit an Opt-In request. For more information, or for additional methods to submit an opt-out request, see
our Oregon Privacy Rights page. https://consumer.risk.lexisnexis.com/oregon
1. To request that your personal
information
is not sold or shared, check the (Full
Opt-Out) Do Not Sell or Share My
Personal Information
.
2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow
for the Sale of My
Professional Information
but
otherwise
Do Not Sell My
Personal Information radio button.
3. An opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you
want your
personal information
to
continue
to be sold to a third party. To
request
that your
personal
information
is sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Additional Privacy Options for Texas Residents
As a Texas resident, you have
additional
options under the Texas Data Privacy and Security Act
(TDPSA).
To request any of the following options, please select the check boxes below.
Online Request Form Instructions
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Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
Texas Privacy Laws from being processed for purposes of (i) targeted advertising, (ii) the sale of personal
data, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning
you, if applicable. Our products and services are not linked to tracking technologies utilized through our
websites for targeted advertising, and we do not share personal information in our products and services for
targeted advertising online.
A Full Opt-Out request will restrict your personal information from being sold to a third party subject to certain
exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Texas Privacy Laws except for any data we have
relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the Texas
Privacy Laws.
If you have previously opted out but instead want to authorize your personal information to be sold, you may
submit an Opt-In request. For more information, or for additional methods to submit an opt-out request, see
our Texas Privacy Rights page. https://consumer.risk.lexisnexis.com/texas
1. To request that your personal
information
is not sold or shared, check the (Full Opt-Out) Do Not Sell
or Share My
Personal Information
.
2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow
for the Sale of My
Professional Information
but
otherwise
Do Not Sell My
Personal Information radio button.
3. An opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you
want your
personal information
to
continue
to be sold to a third party. To
request
that your
personal
information
is sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Additional Privacy Options for Utah Residents
As a Utah resident, you have
additional
options under the Utah Consumer Privacy Act (UCPA)
.
To
request any of the following options, please select the check boxes below.
Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
requirements of the UCPA from being processed for purposes of (i) targeted advertising, and (ii) the sale of
personal data, if applicable. Our products and services are not linked to tracking technologies utilized
through our websites for targeted advertising, and we do not sell personal information in our products and
services for targeted advertising online.
A Full Opt-Out request will opt-out your personal information from being sold to a third party subject to
certain exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Utah Privacy Laws except for any data we have
relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the
UCPA.
If you have previously opted out but instead want to authorize your personal information to be sold, you
may submit an Opt-In request. For more information, or for additional methods to submit an opt-out
request, see our Utah Privacy Rights page. https://consumer.risk.lexisnexis.com/utah
1. To request that your personal
information
is not sold or shared, check the (Full Opt-Out) Do Not Sell
or Share My
Personal Information
.
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2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow for the Sale of My
Professional Information
but
otherwise
Do Not Sell My Personal Information radio button. Read
the
following message
for
additional
information:
3. In opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you want your
personal information
to
continue
to be sold to a third party. To
request
that your personal
information
is sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Additional Privacy Options for Virginia Residents
As a Virginia resident, you have
additional
options under the Virginia Consumer Data
Protection
Act
(“VCDPA”)
.
To request any of the following options, please select the check boxes below.
Notice of Right to Opt-Out of Sale/Sharing: A Do Not Sell or Share My Personal Information request,
sometimes referred to as an opt-out request, will restrict your personal information that is subject to the
requirements of the VCDPA from being processed for purposes of (i) targeted advertising, (ii) the sale of
personal data, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects
concerning you, if applicable. Our products and services are not linked to tracking technologies utilized
through our websites for targeted advertising, and we do not sell personal information in our products and
services for targeted advertising online.
A Full Opt-Out request will opt-out your personal information from being sold to a third party or used for
such profiling subject to certain exceptions.
Separately, we also offer a Partial Opt-Out request option. A Partial Opt-Out request will opt-out your
personal information we maintain that is subject to the Virginia Privacy Laws except for any data we have
relative to your occupation or profession, which will continue to be sold to third parties.
In any case, an opt-out request will not apply to information that is exempt from the requirements of the
VCDPA.
If you have previously opted out but instead want to authorize your personal information to be sold, you
may submit an Opt-In request. For more information, or for additional methods to submit an opt-out
request, see our Virginia Privacy Rights page. https://consumer.risk.lexisnexis.com/virginia
1. To request that your personal
information
is not sold or shared, check the (Full Opt-Out) Do Not
Sell or Share My
Personal Information
.
2. If you are a
professional
provider and want to request that we do not sell your personal
information
except for your
professional information,
check the (Partial
Opt-Out)
Allow
for the Sale of My
Professional Information
but
otherwise
Do Not Sell My
Personal Information radio button. Read the
following message
for
additional
information:
3. In opt-in
request
can be
submitted
to
remove
an opt-out from your file in the event you want your
personal information
to
continue
to be sold to a third party. To
request
that your personal
information
is sold, check the (Opt-In) Allow for the Sale of My
Personal
Information radio button.
4. To
request
that we delete your
personal information collected
from you, check the Delete My
Personal
Information Request checkbox.
Important Message Regarding
Your
Professional
Information
As a California, Colorado, Connecticut, Oregon, Texas, Utah or
Virginia
resident, in some
circumstances
you
may be able to
request
to opt-out of your
personal information
being sold to third
parties,
which may include
some professional
information. However,
please be
advised
that opting out of the sale of your professional
information may result in the following:
•
Incorrect
or
incomplete information
in
directories
for patients and members when
searching
for you
and your practice.
• Delayed
prescription
fills and/or denial of
prescriptions
for your patients at point of
dispensing;
a
nd/or
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•
Decreased
ability for you and your
practice
to be
identified
for referrals.
As a California, Colorado, Connecticut, Oregon, Texas, Utah or
Virginia
resident, when you visit our websites,
we sometimes use tracking technologies which may be considered a “sale” of your personal information for
targeted advertising. You may request to opt-out of such tracking technologies by utilizing the “Cookie
Settings” link on our websites that use tracking technologies for targeted advertising or by sending an opt-out
preference signal supported by your device or browser. Your use of an opt-out preference signal will apply
only to your device or browser and not to other consumer information that is not linked to your device or
browser. Please note this Consumer Portal website does not use tracking technologies for targeted
advertising. For more
information,
or for
additional
methods to submit an opt-out
request,
please view the
Consumer
Web Portal at https://consumer.risk.lexisnexis.com/consumer.
Additional Privacy Options for Nevada Residents
As a
Nevada resident,
you can order
additional
options under the
Nevada
Privacy Law (NPL). Notice of
Right to
Opt-Out:
A Do Not Sell My
Personal Information request, sometimes r
eferred to as an opt-out
request,
will prevent your
personal information
from being sold to a third party. If you have
previously opted-
out
but instead want to
authorize
your
personal information
to be sold, you may submit an opt-in request.
1. To
request
that your
personal information
is not sold, check the
(Opt-Out)
Do Not Sell My Personal
Information
radio button.
2. To
request
that your
personal information
is sold, check the (Opt-In) Allow for the Sale of
My
Personal Information
radio button.
Note: An opt-in request can be submitted to remove a California, Colorado, Oregon, Texas, Nevada,
Connecticut, Utah or a Virginia opt-out from your file in the event you want your
personal information
to
continue
to be sold to a third party.
For
information
about our state privacy
information,
view our
LexisNexis
Risk Solutions State
Privacy Notice at https://risk.lexisnexis.com/state-privacy-act-notice.
Section 5 –
Personal
Information
1. Your Social Security Number or your Driver’s License Number and Driver’s
License
State are not
required to submit an
Opt-Out
or Opt-In
request. However, providing
this
information
will help us locate
your
information
and process your request.
2. Enter your SSN in the SSN+ text field.
Providing
a 9-digit Social Security Number in the SSN+ text
field is voluntary on this form but please note that you are required to submit either your SSN or your
Driver’s
License
Number and Driver’s
License
State to submit a report or a delete
request
and verify
your identity.
3. Enter your phone number in the Phone text field.
4. Enter your date of birth in the Date of Birth* text field as a 2-digit month, 2-digit day, and 4- digit year
(mm/dd/yyyy).
For
example,
enter January 8, 1980, as 01/08/1980. This is a
required
field.
Note: If the
entered
date of birth is below 18 years, you will need to call the
Consumer
Center. The
Consumer
Center will require
additional information
to process your request.
5. Enter your Driver’s
License
Number in the Driver’s
License
Number+ text field.
Providing
a Driver’s
License
Number in the Driver’s
License
Number+ text field is voluntary but please note that you are
required
to submit either your SSN or your Driver’s
License
Number and Driver’s
License
State to
submit a report or a delete
request
and verify your identity.
6. Enter your Driver’s
License
State in the Driver’s
License
State+ text field.
7. Enter your email address in the Email text field. Email is
optional
but must be
provided
and verified to
include
email-linked
data in your report.
Section 6 –
Submitting
Your Online Request
Prior to
submitting
your
request(s),
you are
required
to
complete
a Google
reCAPTCHA
security check
for spam and abuse.
Once
you
complete
the Google
reCAPTCHA process,
you can go on to submit your
request
online.
1. Click on the I’m not a robot checkbox to start the
reCAPTCHA
check.
2.
Sometimes
extra
information
is
needed
to make sure you are human and not a robot, so you may be
asked to solve a
challenge.
Simply follow the
on-screen instructions
to solve the puzzle and then
Online Request Form Instructions
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3.
continue
with your task. If your answer is
correct,
the audio
challenge
will close and the reCAPTCHA
checkbox
will
become
checked.
4. Before
submitting
your
request,
look over the
information
that you have
entered
in the form fields and
verify that it is
complete
and correct as stated.
5. To submit your
request(s),
click on the Submit button at the base of the form.
6. After your
request(s)
is
submitted,
an
Acknowledgement Message
will display to let you know if your
request
has been
received
and let you know that you will receive a
message
via U.S. Mail within two
weeks.
7. If your report request was successfully processed, you will receive a letter via U.S. Mail containing a
URL Link and a PIN. See the Download Your Report Online section below for more information.
8. If your
request
was not
successfully processed,
you will receive a letter via U.S. Mail
containing
a
request to call the
Consumer
Center so that they can gather more information.
Download
Your
Report
Online
As a
consumer,
you can choose to receive a report online. If you
request
to receive your report online, you
will first receive a letter in the U.S. Mail. The letter will let you know whether your request was
successful
or
not. If the report
request
was not
successful,
you will be asked to contact the Consumer Center to provide
more information.
If your report
request
was
successfully processed,
you will receive a PIN and URL in the letter. Follow
the steps below to access your report using the URL and PIN that you
received
in the letter:
1. Type the URL in your
browser.
The PIN Entry screen displays.
2. Type the PIN in the PIN Entry text field.
3. Click Submit. The
Download Attachments
screen displays.
4. Click on a report link in the Name column to
download
and open the report. The
5.
Password
dialog box
displays
.
6. Type the same PIN in the
Password required
text box.
7. Click Submit. The report opens as a PDF document.
Note: For your privacy, all
downloadable
reports are
encrypted.
Please use the PIN that you
received
in the
mail to open the PDF version of a report.
Submit Your
Request
by Phone
As a consumer
,
you can choose to submit your request via phone. To submit a
request
via one, call the
phone number below to speak to a live operator:
• 1-866-897-8126
Note: You can also submit and receive a request online via the
following
link:
https://consumer.risk.lexisnexis.com/request.
FAQ:
Protecting
Your
Information
through Authentication
1. Why do I need to provide
personal information
to receive my report?
Your
personal identifying information,
such as your Social Security number and date of birth, is only used
to
confirm
your identity and to make sure that the
person ordering
the report is really you.
LexisNexis
Risk
Solution’s
process is like the
authentication
process used by banks, credit card
companies
and other
organizations
that require
sensitive personal information
to make sure that
unauthorized individuals
do not
access
your
personal information
by phone or by mail.
2. What do you mean by “confirm your
identity,”
“verify your identity” and “authentication”?
These are terms used to
describe
the process of
verifying
that the person ordering the report is really you. We
cannot provide a report to
someone
merely claiming to be a certain person
because
the risk of fraud is too
great.
3. Will the
information
that I provide be
provided
or sold to other companies?
No. The
information
that you
provide
will only be used by
LexisNexis
Risk Solution for
authentication and
consumer disclosure purposes.
We
compare
the
information
you
provide
Online Request Form Instructions
LNRS_DPA__05_24_
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against
existing
data in our system to verify your
identity.
It will not be
provided
or sold to any other
company.
4. Have criminals been able to access
information supplied
during the
authentication
process from
LexisNexis
Risk
Solutions
in the past?
No.
Information supplied
by the
consumer
directly to
LexisNexis
Risk
Solution
or
a
uthentication
purposes is not
distributed
to, or
accessible
by, third parties.
5. Is there another way that I can receive a copy of my report without going through authentication?
The only
method LexisNexis
Risk
Solutions
has of making sure that your
consumer
report goes to you, and you
alone is for you to supply us with the proper identity
information
that can be
matched
against existing data in
our system to verify your identity. This is necessary to help ensure that only you have access to your report.
6. How do I get more information about LexisNexis Risk Solutions?
• For more information on LexisNexis Risk
Solutions,
go to https://consumer.risk.lexisnexis.com.
