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At Auburn Recreation, our Mission is: To promote a healthy lifestyle through various
recreational activities focused on enhancing the wellbeing of all Auburn citizens.
Registration: Registration can occur either in person at the
Recreation Department [Hasty Community Center 48
Pettengill Park Road] OR online at www.auburnmaineg.gov
Registration Process: Pre-registration and pre-payment
are required for all classes. Programs registrations are
accepted in person, mail, online, or over the phone.
Payment is expected prior to the start of the first class date.
Individuals may register their own family and one other
family for programs unless we have specified otherwise.
Payment: Full payment is required at the time of
registration for classes $40 and under. For programs $41 -
$100, a minimum of 50% payment at the time of registration
is required along with a signed payment plan. For programs
$101 or more there is a minimum $50 payment at the time
of registration required along with a signed payment plan.
Payment Plan Policy: Payment Plans are available for
programs $40 or more. These are 90 day payment plans
and can only be set up in person, in the office. When an
account with an outstanding balance doesn’t show any
payment past 90 days, it will be sent to collections. If you
are on a payment plan and stop/miss a payment without
communicating with us, we may deny or remove the
participant from the activity. If you are on a payment plan
and would like to register for a new program, your balance
must be under $200 before registration and new payment
plan can occur.
Non-Residents: Participants who do not live in Auburn
must pay an additional fee of $10 per class. This includes
senior citizen non-residents, unless otherwise specified.
Confirmations: We do not send course confirmations or
reminders of enrollment. If you register for a program and
do not receive a call from us, you have been accepted into
the class and are responsible for knowing class dates,
times, and location.
Refunds: If we cancel a class or special event, all fees will
be refunded. If you withdraw 3 business days before the
first class or one time event (excluding weekends &
holidays), you will receive a full refund. If you withdraw
fewer than 3 business days before the first class or one
time event, you will receive a 50% refund. No refunds will
be given if you cancel after the class or the one time event
has taken place. If you are dissatisfied with a program after
the first class of a session, you must let us know before the
second class of the session. We will issue a 50% refund at
this time. No refunds will be given after the second class of
a session. Refunds take about 14-21 days to process. We
do not provide cash refunds. If injury occurs to a participant
that prevents the participant from continuing in a class, you
may request a pro-rated refund of the activity fee.
Trip Refund: If Auburn Recreation cancels a trip we will
refund all fees to the participant. If the participant notifies us
3 or more business days before the scheduled trip we will
issue a full refund unless otherwise noted in the brochure. If
the participant notifies us fewer than 3 business days before
the scheduled trip we will issue a 50% refund. No refunds
will be given the day of the trip or after the trip is held.
Inclusion: Auburn Recreation provides reasonable
accommodations to qualified individuals with disabilities. In
order to accommodate your needs a request must be made
at least 10 days prior to the first day of the program.
Diversity and Equity: Auburn Recreation is committed to
fostering, cultivating and preserving a culture of diversity,
equity and inclusion. We embrace and encourage our
employees’ and participants differences in age, color,
disability, ethnicity, family or marital status, gender identity
or expression, language, national origin, physical and
mental ability, race, religion, sexual orientation, veteran
status, and other characteristics that make our employees
and participants unique.
Discounts: Auburn Recreation does NOT offer a senior
discount, sibling discount, or family discount for classes as
we attempt to make the classes as low and affordable as
possible.