MyDisney HK Program Terms and Conditions
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“MyDisney HK” program is made available by Hongkong International Theme Parks Limited (“HKITP”) specifically for guest experiences in connection
with the Hong Kong Disneyland Resort. It is not connected with, nor does it provide any benefit offered under, other “MyDisney” branded programs.
Except as otherwise stated by HKITP, MyDisney HK benefits are available to guests who have registered for MyDisney HK Program at
https://www.hongkongdisneyland.com/mydisneyhk/ holding a valid “MyDisney HK Account” (such guests, “Registered Guests” and his/her
registered account, “MyDisney HK Account”), subject to these terms and conditions and all other terms and conditions specified by HKITP for the
benefit in question.
MyDisney HK benefits are only available for purchase or reservation transactions meeting all of the following criteria (“Eligible Transactions”):
a. completed during the period from 3:00pm (Hong Kong time) on August 16, 2023 to 2:59pm (Hong Kong time) on June 28, 2024 (or such other
period specified by HKITP) through webpages designated by HKITP;
b. completed by a Registered Guest who has (i) signed in to his/her MyDisney HK Account before making the relevant transaction, (ii) completed the
transaction at the designated webpages, and (iii) remained signed in to his/her MyDisney HK Account when the transaction completes; and
c. meeting all other criteria specified by HKITP from time to time.
No benefit, exchange, compensation or refund will be provided for any transaction that does not meet all the criteria.
Benefits are subject to (a) validity periods and block-out dates of the benefit in question or the associated products or services; (b) availability of the
benefit in question or the associated products or services; (c) operating hours, capacity and entry requirements of the relevant attraction, facility or
location; (d) controls which may limit the number, type, value and other features of the benefits allocated, or which may restrict the number or
eligibility of Registered Guests to whom, or the transactions for which, the benefit is offered (for example, certain benefits and features may be made
available on a limited basis to a selected group of Registered Guests or selected types of transactions, or there may be limits on the number of items
a Registered Guest may purchase) (such controls are collectively referred to as “Benefit Limits”); and (e) other applicable terms and conditions as
HKITP may announce from time to time in these “MyDisney HK Benefits Terms and Conditions”, or on the Hong Kong Disneyland official website at
https://www.hongkongdisneyland.com (“Website”), the relevant advertisement, guest communication and/or notices or signage displayed at the
attraction, facility or sales or service location. Registered Guests acknowledge that HKITP may, in its absolute discretion, determine or change any
aspect mentioned in this paragraph 4 at any time and from time to time without notice.
HKITP is not the supplier of the products and/or services provided by other merchants (collectively “Other Merchants’ Offers”), and such other
merchants do not provide the Other Merchants’ Offers on behalf of, or as agent of, HKITP or any of its affiliates. HKITP gives no representation or
warranty in relation to the Other Merchants’ Offers. To the maximum extent permitted by applicable law, HKITP shall not be liable for any loss, cost,
expense, charge, taxes, damage, claim, demand, proceeding, action, obligation or liability (including without limitation, any injury, damage, loss or
expense of any nature) suffered by the Registered Guest or any other person resulting from or in connection with any Other Merchants’ Offers. HKITP
is not responsible for resolving any dispute arising from any Other Merchants’ Offers. The provision and use of the Other Merchants’ Offers may be
subject to terms and conditions as determined by their suppliers.
All guests are required to make reservation with valid tickets or membership cards before visiting the Hong Kong Disneyland Park (“Park”). Park visit
reservation of each type of ticket or membership card is subject to a limited quota. Reservation will not be accepted once the respective quota is full.
Issuance and use of MyDisney HK benefits, provisions of tickets, rooms, vouchers, products and services and admission to the Park, Hong Kong
Disneyland Resort Hotels (“Hotels”) and/or other parts of the Hong Kong Disneyland Resort (“Resort”) and use of the facilities there are each subject
to (i) the “Offer Highlight” and “Important Details” set out in all relevant pages on the Website, (ii) these terms and conditions, the Hotel General
Terms and Conditions, the General Terms and Conditions at https://www.hongkongdisneyland.com/ticket-general-terms-conditions/, (iii) the rules and
regulations applicable to the location or facility in question (including without limitation, the Park Rules and Regulations and/or the Hotels Rules and
Regulations) which are set out on the Website, and (iv) all other requirements, restrictions and changes determined by HKITP in its sole discretion
without advance or further notice. HKITP may from time to time, without prior notice and without refund or compensation, (a) make or modify the
rules to be followed within the whole or any part of the Resort, (b) change or adjust the entry requirement or the mode of operation (including but not
limited to operating hours) of the Resort or any Hotel, location, attraction, show, shop, restaurant, facility or amenity thereat, (c) close or adjust the
operation for any period the Resort or any part of it, (d) modify, relocate, refurbish or replace any location, attraction, show, shop, restaurant, facility
or amenity; (e) restrict the number, class or eligibility of persons having access to the Resort or any part of it, (f) suspend or cancel any attraction,
show, facility, amenity or entertainment or marketing program, offering or activity, and/or (g) impose limit on the purchase of any product or use of
any service or facility, in each case due to capacity, inclement weather or special events, to ensure safety, health, security or order, or compliance with
law, or if HKITP considers that the circumstances so require.
Use of the products, services, facilities or amenities offered at the Hotel (including without limitation, the Hotel car park) is subject to availability and
applicable charges, which may be changed by HKITP at any time and from time to time in its sole discretion. For applicable charges and other details,
please refer to the Website.
HKITP may refuse to accept any ticket, pass, voucher or confirmation, accept or allow the redemption and use of any ticket, pass, voucher or
confirmation, and withhold or revoke any benefit, in each case without refund, exchange or compensation if in its sole judgment (i) the ticket, pass,
voucher or confirmation and/or the benefit are used for commercial or other unauthorised purposes; (ii) if any of these terms and conditions is violated
or not complied with; and/ or (iii) if HKITP considers that the circumstances so require.
HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) designate or change the prices, validity and/or block-out dates of
any ticket, pass, voucher or confirmation, product, service, offer, discount or promotion; and (iii) terminate or suspend the availability of any offer,
discount or promotion, in each case, at any time and from time to time without prior notice.