• Losses for which a claim form has not been received within ninety (90) days*
from the date of loss.
• Losses for which all required documentation has not been received within 365
days from the date of loss.
• Losses from rental transactions that originated in Israel, Jamaica, the Republic of
Ireland, or Northern Ireland.
What if the auto rental company insists that I purchase the auto rental
company's auto insurance or collision damage waiver?
Call the Benefit Administrator at 1-800-VISA-911 for help. If you are outside the United
States, call one of our toll-free numbers.
When and where am I covered?
This coverage is available in the United States and most foreign countries. No benefit is
provided for motor vehicles rented in Israel, Jamaica, the Republic of Ireland, or Northern
Ireland.
Additionally, coverage is not available where precluded by law or in violation of the
territory terms of the rental agreement, or where prohibited by individual merchants.
Because regulations vary outside the United States, we recommend you check with
your auto rental company and the Benefit Administrator before you travel to make
sure Visa Auto Rental CDW will apply.
This benefit is in effect while the rental vehicle remains in your control or in the control
of a person permitted to operate the rental vehicle in accordance with the rental
agreement between you and the rental company. Coverage terminates when the auto
rental company re-assumes control of the rental vehicle.
What type of coverage is this?
Visa Auto Rental CDW is primary coverage. In other words, when your rental is primarily
for business purposes, you do not have to claim payment from any source of insurance
before receiving coverage under the benefit. However, if you are on a personal trip and
you use your Visa Business card to rent a covered vehicle, Visa Auto Rental CDW
supplements, and applies excess of, any valid and collectible insurance or reimbursement
benefits from any source. It does not duplicate insurance provided by or purchased
through the auto rental company; it will not pay for losses reimbursed by your own
insurer, employer, employer’s insurance, or any other valid and collectible insurance. Visa
Auto Rental CDW will reimburse you for the deductible portion of your personal
automobile insurance, valid administrative and loss-of-use charges imposed by the rental
car company, as well as reasonable towing charges resulting from covered damage or theft
of a rental vehicle while it is your responsibility.
What types of rental vehicles are not covered?
Excluded worldwide are: expensive, exotic, and antique automobiles; certain vans;
vehicles that have an open cargo bed; trucks; motorcycles, mopeds, and motorbikes;
limousines; and recreational vehicles.
Examples of excluded expensive or exotic automobiles are the Aston Martin, Bentley,
Bricklin, Daimler, DeLorean, Excalibur, Ferrari, Jensen, Lamborghini, Lotus, Maserati,