“To have work
is to have life
Refugees’ experience
with the right to work in Ecuador
2
“To have work is to have life”
Refugees’ experience with the right to work in Ecuador
Quito, June 2011
This report was researched and drafted by Karolien van Teijlingen at Asylum Access Ecuador, a
local office of Asylum Access. It was edited by Asylum Access staff. Asylum Access is a US-
based international nonprofit organization dedicated to making refugee rights a reality in
Africa, Asia and Latin America. We achieve this mission by providing legal information, advice
and representation directly to refugees in their first countries of refuge, and by advocating for
the rights of refugees worldwide.
With special acknowledgements to:
Karina Sarmiento, Anne Davis, María Angustia Moz, Daniel Berlin (Asylum Access Ecuador),
Sanjula Weerasinghe, Community Leaders of Esmeraldas, Refugee Education Trust, Hebrew
Immigrant Aid Society, Fundación Ambiente y Sociedad, Defensoría del Pueblo Ecuatoriano and
all interviewees.
3
Table of Contents
EXECUTIVE SUMMARY 4
Key Findings 4
What Asylum Access Ecuador is doing 5
INTRODUCTION 6
LEGAL PROTECTIONS 7
Refugees’ right to work under Ecuadorian law 7
The right to work for asylum seekers 8
Legally-mandated working conditions 9
THE RIGHT TO WORK IN PRACTICE 11
Context: the Ecuadorian economy 11
Obstacles to finding work 13
Working conditions 15
Self employment 17
Insecurity 18
THE IMPORTANCE OF WORK TO REFUGEES 19
REFERENCES 22
In this report, Asylum Access seeks to highlight the experiences of
refugees in Ecuador who have sought to exercise their right to
work, and to provide a forum for refugees to speak in their own
words about the role that employment plays in their lives.
4
Executive Summary
Asylum Access promotes the principle
that the right to work legally including
self-employment, wage earning
employment, and the ability to choose
one’s occupation and employer is part
of refugee security and a foundation for
refugee protection generally.
Prohibiting refugees from engaging in
lawful employment makes them more
dependent on humanitarian aid. It also
makes refugees women and children
far more likely to be forced into
exploitative forms of labor, quasi-slavery
and survival sex to stay alive.
Refugees who enjoy the right to work
find it essential as a foundation for
rebuilding their lives and restoring their
sense of dignity after escaping violence
and persecution.
Key Findings
Refugees in Ecuador are explicitly
guaranteed by law the right to work and
to start businesses. This basic protection
allows many refugees to provide for
their families, contribute to the
Ecuadorian economy, and rebuild their
lives after violence and persecution.
Like many Ecuadorians, refugees
struggle to find work, especially in the
current economic crisis.
In addition to high unemployment,
many refugees struggle with xenophobia
that makes some employers reluctant to
hire them.
Some refugees complain that they are
denied labor protections guaranteed by
law.
Asylum-seekers with pending refugee
cases have difficulty working because
Ecuadorian legislation does not explicitly
provide for their right to work, although
the Constitution protects rights for
“everyone.” This ambiguity is
interpreted restrictively by both
employers and government officials.
5
What Asylum Access Ecuador
is doing
Asylum Access helped enshrine refugee
rights in the Ecuadorian constitution,
providing a legal basis for refugees right
to work.
Asylum Access provides legal aid to
dozens of refugees each year to help
them access their labor rights. Their
problems include discrimination in the
workplace, non-payment of salaries, and
unlawful firing.
Asylum Access strives to facilitate
solutions for labor disputes through
non-judicial means as much as possible,
which is typically more effective for
refugees and their employers. Helping
refugees communicate with employers
by letter, accompanying them to a
meeting with their employer, or training
refugees on how to assert their rights to
employers on their own is often
effective at ending workplace disputes
quickly.
When going to court is necessary, AAE
has an agreement with an Ecuadorian
lawyer to file labor cases to the court on
a pro bono basis. The lawyer has also
trained the AAE staff in Ecuadorian labor
and employment law.
AAE legal advocates conduct regular
Know Your Rights trainings for refugees,
giving them the knowledge and tools to
assert their own rights.
Fishermen's shelters in San Lorenzo
6
Introduction
Ecuador, one of the smallest countries in South
America, hosts the largest refugee population on
the continent. In December 2010, the country
counted about 54,342 registered refugees and
approximately 25,312 asylum seekers.
1
However,
the actual number of refugees in the country is
likely much higher due to under-registration.
2
Most refugees come from the Colombian border
provinces, a region that is highly affected by
internal armed conflict. It is important to realize
that not all refugees in Ecuador are Colombians; a
small percentage of the refugees in Ecuador come
from Cuba, Nigeria or other countries, fleeing
political persecution or armed conflict.
In 2009, the United Nations placed new emphasis
on the loss of livelihoods suffered by refugees.
The United Nations Development Program stated:
People who flee insecurity and violence
typically see an absolute collapse in their
human development outcomes.
Beyond continuing insecurity, trying to
earn a decent income is the single
greatest challenge that displaced people
1
According to the information given by the Ministerio de
Relaciones Exteriores, Comercio e Integracion, 31
st
December 2010.
2
According to UNHCR, in Ecuador there are 135,000
persons in need of international protection. Interview with
Deborah Elizondo, UNHCR Country Representative in
Ecuador, 26 Aug. 2010, at
http://www.acnur.org/t3/noticias/noticia/ecuador-acnur-
afronta-desafios-tanto-en-contextos-urbanos-como-
rurales/.
encounter, especially where they lack
identity papers.
3
The right to work should be at the center of
humanitarian policy, even the context of
emergencies. As Dr. Paul Farmer wrote about
post-earthquake reconstruction in Haiti:
Jobs are everything. All humans need
money they need it to buy food and
water every day. And no matter how
hard the government or the aid industry
tries, people will want for all three things
until they are employed.
4
A first step towards a decent income is the legal
right to work. According to the Constitution of the
Republic of Ecuador,
5
foreigners have the same
3
UN Development Programme, Human Development
Report 2009: Overcoming barriers Human mobility and
development, 62-63.
4
Paul Farmer, “5 Lessons from Haiti’s Disaster,” Foreign
Policy (Dec. 2010).
5
Articles 9 and 11 of the Constitution guarantee equal rights
for refugees. Article 9 states “Las personas extranjeras que
se encuentren en el territorio ecuatoriano tendrán los
mismos derechos y deberes que las ecuatorianas, de
acuerdo con la Constitución, or roughly: “Foreigners in
Ecuadorian territory shall have the same rights and
responsibilities as Ecuadorians, in accordance with the
Constitution.” Article 11 part 2 states “Nadie podría ser
discriminado por razones de etnia, lugar de
nacimiento…condición migratoria…ni por cualquier otra
distinción, personal o colectiva, temporal o permanente,
que tenga por objeto o resultado menoscabar o anular el
reconocimiento, goce o ejercicio de los derechos,” or
roughly: “No one shall be discriminated against for reasons
of ethnicity, place of birth,…migratory status, … nor for any
other distinction, personal or collective, temporary or
permanent, that has the purpose or result of impairing or
nullifying, the recognition, enjoyment or exercise of their
rights.
7
rights as Ecuadorian citizens, except in the
political sphere. By law, refugees have the right to
engage in paid labor or to start their own
businesses and are protected against exploitation
by the Ecuadorian labor code.
However, in practice these laws do not guarantee
livelihood opportunities and a decent income for
refugees. Refugees still face job discrimination
and limited access to the financial sector. Once
employed, refugees and asylum seekers often
face unacceptable working conditions. In
addition, legislation is vague about whether
asylum seekers with pending applications have
the right to work.
This report aims to provide insight into the
interaction of Ecuador’s legal guarantees of
employment rights with the practical challenges
facing refugees and asylum seekers as they
pursue work in Ecuador. Our goal is to provide a
snapshot of the importance of the right to work in
the lives of refugees. The research is based upon
open interviews with 12 recognised refugees, 3
asylum seekers and 6 NGO representatives and
other stakeholders. It is not a representative
survey, but aims to show the meaning of the right
to work in the lives of individuals interviewed.
Legal Protections
Refugees’ right to work under Ecuadorian law
The Ecuadorian Constitution of 2008 provides the
most important legal foundation for the right to
work in Ecuador. It guarantees that all foreigners
in Ecuador have the same rights and duties as
Ecuadorians,
6
and that work is both a right and a
duty of all people.
7
However the application of this general principle
has been different for recognized refugees than
for asylum seekers. Recognized refugees have had
their legal status formally acknowledged by the
government, while asylum seekers have pending
applications for recognition. Asylum seekers in
Ecuador can wait between 3 months and several
years for their status to be resolved.
The right to work for recognized refugees is
specifically codified in the Regulations of the
Immigration Law (Reglamento a la Ley de
6
Art. 9, Constitution of Ecuador.
7
Art. 33, Constitution of Ecuador.
The Ecuadorian Constitution
of 2008 guarantees that all
foreigners in Ecuador have
the same rights and duties as
Ecuadorians and that work is
both a right and a duty of all
people.
8
Extranjería), Article 42(VII)(a), which states: The
Ministry of Foreign Affairs authorizes the holder
of a 12-IV [Refugee] visa to engage in paid
employment, without any other requirements.”
This section is quoted on Refugee Identity Cards
issued by the Directorate General of Refugees.
The only legal limit on refugees right to work is
that they are prohibited from entering civil
service careers, which are restricted to
Ecuadorian citizens.
8
An informal barrier to
refugee employment is that, despite the clear
language of the Regulations of the Immigration
Law, some employers misinterpret the Labor
Code, believing that refugees, like other
foreigners, must have a work permit as well as a
visa. In response to this problem, the Ministry of
Labor will issue temporary work permits to
refugees upon request.
The right to work for asylum seekers
For asylum seekers, Ecuadorian law is more
ambiguous. No law specifically permits asylum
seekers to work. For instance, Ecuador’s
Immigration Law, which is often applied to
asylum seekers and undocumented persons,
states only that foreigners with immigrant visas,
9
refugee visas
10
or temporary work visas
11
are
permitted to work. The Labor Code says that only
foreigners with those three types of visas can
apply for a work permit.
12
8
Arts. 4, 6, Civil Service and Administrative Career Law.
9
Art. 10, Immigration Law.
10
Art. 42, Regulations of the Immigration Law.
11
Arts. 33, 44 and 47, Regulations of the Immigration Law.
12
Art. 560, Labor Code.
In practice, asylum seekers and undocumented
migrants are not punished for working, but their
employers can still be fined between $400 and
$4000 or imprisoned between 6 months and 3
years for violating the law.
13
This is an indirect
restriction on an asylum seeker’s ability to find
employment.
While the constitution prohibits discrimination
against foreigners based on migratory status, it is
unclear whether this prohibits the government
from restricting people who lack a recognized
legal status from working. This legal ambiguity
puts asylum seekers in a precarious position.
“I would like to get the refugee visa; it
would be good to have documents in
order to change to a better earning job
and to have more possibilities. Because,
without papers, you cannot work. You
can only get jobs that pay 100 or 50 US
Dollar per month.” (Male asylum seeker
in San Lorenzo, 22).
“In restaurants or the palm tree farms,
where they pay you for each sack you fill
the work is only temporary but they do
not ask for your documents. So, for not
having documents, I am going from one
job to another job. Because getting a
stable or formal job that is hard
without documents.” (Female asylum
seeker in San Lorenzo, 53)
Many actors within civil society, including the
Ecuadorian Ombudsman Office, Asylum Access,
Hebrew Immigrant Aid Society (HIAS), and others
13
Art. 37(III), Migration Code.
9
believe this situation should change. The right to
work for asylum seekers should be given explicitly
by Ecuadorian law:
“I think asylum seekers should be able to
work. The refugee status determination
process normally takes more than 6
months. It is common sense that asylum
seekers should have access to an income
during that period.” (Patricio Benalcazar,
Ecuadorian Ombudsman Office)
Legally-mandated working conditions
The Ecuadorian Constitution provides that the
state must ensure the right to dignified work.
14
The Labor Code specifies the minimal work
conditions an employer in Ecuador should
provide. For example, a person can work a
maximum of 8 hours per day and 40 hours per
week.
15
Extra hours should not exceed 4 per day
and 12 per week, and should be paid at least 50
percent more than ordinary working hours.
16
14
Art. 33, Constitution of Ecuador.
15
Art. 47, Labor Code.
16
Art. 55, Labor Code.
All workers employed in the private sector should
earn at least the minimum wage
17
which was
established at 240 US Dollars per month for
2010.
18
They also have the right to receive a year-
end bonus equivalent to one month’s salary and a
holiday bonus equivalent to one month of
minimum wage.
19
The labor code also states that
an employee should enjoy a holiday of at least 15
uninterrupted days per year.
20
The Ecuadorian government is currently engaged
in an ambitious campaign to ensure that the right
to dignified work guaranteed by the
Constitution
21
is protected in practice. To ensure
that employers are complying with labor laws, the
Ministry of Labor employs labor inspectors who
visit large employers to ensure compliance, and
receive complaints and manage mediation
sessions involving any employer. All people have
access to Ministry of Labor inspectors, regardless
of their migratory status.
According to Ecuador’s domestic law and its
international treaty obligations, the state must
enforce labor laws in a manner that does not
discriminate based on migratory status.
22
Under
the International Convention on the Protection of
the Rights of All Migrant Workers and Members
17
Art. 117, Labor Code.
18
Reuters (2009) Ecuador eleva salario mínimo en 10 pct a
240 lares para 2010. Retrieved Nov. 24, 2010
http://www.reuters.com/article/2009/12/31/economia -
ecuador-salario-idARN3124933920091231.
19
Art. 111, Labor Code.
20
Art. 69, Labor Code.
21
Art. 33, Constitution of Ecuador.
22
Art. 11, Constitution of Ecuador.
Asylum seekers in Ecuador
can wait between three
months and several years for
their migratory status to be
resolved.
10
of their Families,
23
and its interpretation by the
Inter-American Court of Human Rights in Advisory
Opinion O/C 18-03, states do not have an
obligation to grant migrants a right to work.
However, once a migrant begins working, with or
without authorization, certain labor protections
regarding the conditions of work attach.
24
Ecuador accepts that once a migrant begins
working, her employer is required to respect
basic employment rights as laid out in the
Labor Code. This means that not only
refugees, but also employed asylum seekers
and undocumented migrants have access to
Labor Inspectors and the Ecuadorian courts to
demand their rights, including back pay,
remuneration for unjust firings, social security
and other benefits.
23
Ratified by Ecuador on July 1, 2003.
24
OC-18/03, Inter-American Court of Human Rights,
paragraph 133. (Sept. 17, 2003).
A refugee fisherman in San Lorenzo
Once a migrant begins to
work in Ecuador, they must
be given basic labor rights
under domestic and
international law, regardless
of status.
11
The Right to Work in
Practice
Refugees in Ecuador face a range of challenges:
Discrimination based on place of origin and
migratory status;
Xenophobia and negative stereotypes;
Difficulties meeting professional
certification requirements;
Ignorance of the law;
Lack of access to loans and bank accounts.
Context: the Ecuadorian economy
The right to work does not guarantee
employment. Challenging economic conditions
are likely to be a particular strain on newcomers,
such as refugees, seeking to enter the labor
market. Ecuador is one of the smallest South
American countries and has a total population of
about 14.8 million with a labor force of 4.77
million.
25
The GDP per capita is 7.500 USD, which
ranks the country 126
th
in the world.
26
About 35
percent of the population lives below the poverty
line.
27
The Ecuadorian economy is characterized by a
high unemployment rate, approximately 9.1
percent.
28
On top of that, there is a high level of
25
Central Intelligence Agency (2010) The World Factbook on
Ecuador. Retrieved Nov. 24, 2010 from
https://www.cia.gov/library/publications/the-world-
factbook/geos/ec.html.
26
Id.
27
Id.
28
Id.
underemployment, at 49.6 percent.
29
The
informal sector makes up a large part of the
Ecuadorian economy, with 42.5 percent of the
labor force having an informal job.
30
1. Esmeraldas and San Lorenzo
Eleven of the fifteen interviews of refugees and
asylum seekers were conducted in Esmeraldas
and San Lorenzo. Esmeraldas is the capital of Las
Esmeraldas, a province located on the northeast
coast of Ecuador. In 2001, when the last national
census was taken, the city of Esmeraldas had a
total population of about 158,000, mainly Afro-
Ecuadorian descendents.
31
It is likely that the
population has grown over the last decade. San
Lorenzo is a small coastal town near the border of
Colombia with an estimated population of
15,600.
32
The two cities face different economic situations
than Ecuador generally, due to higher
unemployment and greater reliance on the
informal economy. The coastal region in general
has a higher unemployment rate (11.2 percent)
and a larger informal sector (44.7 percent) than
Ecuador overall.
33
The province of Esmeraldas has
29
Instituto Nacional de Estadísticas y Censo (INEC) (2009)
Indicadores Mercado Laboral Septiembre 2009. Retrieved
Nov. 19, 2010 from:
http://www.inec.gov.ec/web/guest/ecu_est/est_soc/enc_h
og/enc_emp_sub
30
Id.
31
INEC (2001) CENSO Cantón Esmeraldas.
32
Cooperativa Coordinadora Nacional para la Defensa del
Ecosistema Manglar del Ecuador (CCONDEM) (2005) Datos
Socioeconómicos. Retrieved 25 Nov. 2010 from
http://www.ccondem.org.ec/cms.php?c=257.
33
INEC (2009) Indicadores Mercado Laboral Septiembre
2009. Retrieved Nov. 19, 2010 from:
12
a relatively high level of poverty 24.3 percent
indicating that the population has minimal access
to health care, education, work, and clean
drinking water.
34
However, this percentage can
vary locally.
María Benalcazar, who works for the Refugee
Education Trust in Ecuador’s Northern provinces,
said:
We deal with high underemployment
and unemployment rates here and the
logic of the labor markets in these
provinces differs from the national
situation. What moves the economy,
especially in Esmeraldas and Sucumbíos,
is informal trade, from informal food
vendors to clothes and shoes. The next
sector where most of the population is
employed is informal domestic work. The
consequence is that only a few have a
contract or a fixed wage and many work
in exchange for housing or meals.”
Because of its proximity to the Colombian border,
San Lorenzo has a large population of
Colombians, including Colombian refugees. An
interviewed resident of San Lorenzo said:
“San Lorenzo is very close to the border,
so Ecuadorians and Colombians travel
back and forth passing the border and
they [Colombians] have a lot of family
http://www.inec.gov.ec/web/guest/ecu_est/est_soc/enc_h
og/enc_emp_sub.
34
Sistema Integrado de Indicadores Sociales del Ecuador
(SIISE) (2003) Tendencias de Desarollo Social en el Ecuador:
1999-2003. Retrieved 25 Nov. 2010 from:
http://www.siise.gov.ec/IPublicaciones.htm. 34.
here. I think half of San Lorenzo’s
population is Colombian. So they feel
good here because there is another
ambience here.” (Worker a t a cl othi ng factory,
26)
2. Quito
Three refugees from Quito were interviewed. In
Ecuador, 30 percent of all recognized refugees
and 35 percent of all asylum seekers reside in the
capital Quito.
35
In contrast to the situation in the
coastal region, in Quito the unemployment rate
of 5.8 percent is lower than the national
average
36
and the informal sector employs only
37.2 percent of the work force.
37
The percentage of refugees employed informally
is far higher in Quito: 90 percent.
38
The
municipality has various projects to promote the
integration of the refugee population, such as
capacity-building programs and a job-referral
35
Latin American Faculty of Social Sciences (FLACSO) &
United Nations Office of the High Commissioner for
Refugees (UNHCR) (2010) Estudio sobre la población
colombiana con necesidad de proteccn internacional
(PCNPI) en centros urbanos de Ecuador: el caso de Quito y
Guayaquil. Presentation held Dec. 14, 2010.
36
Banco Central del Ecuador (2010) Desempleo Quito:
últimos dos os. Retrieved Nov. 26, 2010 from:
http://www.bce.fin.ec/indicador.php?tbl=desempleo_quito
.
37
INEC (2009) Indicadores Mercado Laboral Septiembre
2009. Retrieved November 19, 2010 from:
http://www.inec.gov.ec/web/guest/ecu_est/est_soc/enc_h
og/enc_emp_sub.
38
FLACSO & UNHCR (2010) Estudio sobre la población
colombiana con necesidad de proteccn internacional
(PCNPI) en centros urbanos de Ecuador: el caso de Quito y
Guayaquil. Presentation held at Dec. 14, 2010.
13
service. However, refugees and asylum seekers
continue to live in marginal situations.
39
Obstacles to finding work
Like Ecuadorians, refugees face a difficult labor
market. However, they also face additional
challenges because they are foreigners, including
xenophobia, misapplication of immigration and
labor laws, and lack of access to financial systems.
“In the field of labor, the obstacles that
refugees face are the same as those
Ecuadorians face because of the
problems in the labor market, plus
xenophobia.” (María Bena l cazar, RET)
A Colombian refugee at work
39
UNHCR, 2010.
1. Xenophobia and Discrimination
Many Ecuadorians have negative prejudices
about foreigners, which leads to the rejection of
refugee job applicants because of their nationality
and/or race.
“I would like to have a job in the formal
economy, but they will not give me such
a job for being Colombian. It does not
matter whether you are a qualified
professional that does not matter, they
will not accept you.” (Male refugee in
Es meralda s , ha i r dress er, 45)
“In one restaurant a woman told me no
because I am Colombian, and that
Colombians are bad people. I haven’t
tried again because of this
discrimination.” (Female refugee, unempl oyed,
20)
According to the refugees interviewed, this
discrimination is caused by negative images of
Colombians and Cubans within Ecuadorian
society. In part, these images are fostered by the
negative messages about violence and crime in
Colombia in the media.
“We face rejection here. Employers
prefer Ecuadorians and also they have a
bad image of who we are as Colombians.
They say we are narco-traffickers,
guerilla fighters and paramilitaries, and
in general we are delinquents. They fear
us, and from this fear comes the
rejection. I have experienced it directly
when I tried to look for work and they
told me directly that they did not accept
14
Colombians.” (Male refugee in Quito, magazi ne
edi tor, age unknown)
“It is the image, they see Colombians as
the worst of the worst. [As though] we
are all drug traffickers, guerillas,
criminals… in the news they only show
the negative side of the people, right?
And people who do not know the positive
side of Colombians, they will stick with
that bad image.” (Mal e refugee i n Esmeral das,
ha i r dresser, 45)
Most respondents report that the discrimination
they face is based on their nationality, not on
their refugee status:
“I have a refugee identification card but I
really never had to show my refugee card
before getting a job. For example, here
[at my current job] they do not even
know that I am a refugee.” (Male refugee,
thea ter di rector, 39)
However, there are contexts where national
stereotypes may play to refugeesadvantage. For
example, in the textile industry Colombians are
reportedly welcomed because of their perceived
expertise. Colombians and Cubans are reportedly
sought as salesmen because they are perceived as
having more extraverted personalities. One
refugee, a Cuban theater director, 39,
acknowledged that in his field of work being a
foreigner can also be an asset in getting jobs:
“In 50 percent of the cases, being a
foreigner helps me getting more jobs.
Some people think that a foreign product
is of better quality and they can use it for
marketing.”
To avoid job discrimination, some of the
interviewees are considering changing their legal
status and obtaining Ecuadorian citizenship,
despite the high procedural cost. They believe
they will have better opportunities when they
possess an Ecuadorian ID card. Others are sure
they will never consider this step:
“Maybe with an Ecuadorian ID card they
will give you a job, but I never thought of
getting such a card. I am a Colombian
until God allows me to be one.” (Male
refugee i n Esmeral das, hair dres s er, 45)
2. Misunderstanding of the Law
Ignorance of the law also affects some recognized
refugees, even though they have the explicit right
to work in Ecuadorian law. Many employers are
confused about their documentation and ask for a
work permit. For this reason the Ministry of Labor
dispenses a free work permit to refugees. This
work permit expires within 3 months, which is a
huge obstacle for refugees according to the staff
members of the Labor Orientation Service of
HIAS:
“It is terrible that the [refugee] work
permit must be renewed every three
months, while an ordinary work contract
is normally for one year. The permit is
free and there is not a lot of paperwork
required to renew it, but the problem is
that the refugee has to go every three
months to an office of the Ministry of
Labor and those offices are centralized.
So people who do not live near an office
15
must travel all the way to Quito to get
[the permit] renewed.”
Another documentation-related difficulty is that
refugees often do not have documents needed to
prove their qualifications to practice certain
professions. A 51-year-old unemployed female
refugee from Esmeraldas who was educated as a
lawyer in Colombia told Asylum Access:
“I am a lawyer and to exercise this
profession here, I must get an
Ecuadorian license. In order to obtain
that license I must study at the university
for three and a half years. And the
problem is… I do not have the financial
means to do so.”
3. Access to Financial Institutions
Access to the financial system is another
obstacle. The rules and requirements used by
banks impede access to loans and, in some cases,
bank accounts:
“Refugees encounter many problems
getting loans. The banks do not give
loans to refugees. Their refugee
condition and the fact that they are
foreigners, creates a lot of distrust by the
financial institution.” (Patricio Bena l cazar,
Ecua dorian Ombudsman Office)
“They just told me at the bank that
refugees cannot open a bank account.”
(Female refugee in Ambato, res ta urant owner, 35)
The lack of access to loans and bank accounts
creates many problems, especially for
entrepreneurs and refugees who want to start
their own businesses:
“Access to the financial system is a big
obstacle for people who want to start
their own business or people who want
to work. If you cannot open a bank
account, where will people save their
money, how can they cash a check, how
can they make transfers for their
businesses? […] Loans can be used to
start a small business; it is very
important.” (Staff members of the La bor
Orientation Servi ce of HIAS)
“Our restaurant has a contract with
some engineers from Quito and they
wanted to transfer the money from Quito
to our bank account. But we as refugees
cannot open an account, so that is a
problem.” (Female refugee i n Ambato, res ta urant
owner, 35)
Working conditions
Both refugees and asylum seekers who are
employed have the same workplace rights as all
Ecuadorian citizens. These rights include a
minimum wage, limited working hours and access
to social security. However, all interviewed
refugees explained that they endure conditions of
work that do not comply with Ecuadorian law.
Many of the interviewees reported they were
paid far less than the minimum wage or forced to
work extra hours without adequate extra
payment:
16
A Colombian refugee at a her job at a clothing factory
“I worked seven days a week, eight
hours a day but they only paid me 150 US
dollar a month. Besides that, I never had
holidays.” (Female refugee in Quito, worked in a
gym, 48)
“I worked every day from seven in the
morning till eight in the evening at a
restaurant and I only got paid five US
dollars a day.” (Female as yl um s eeker in Sa n
Lorenzo, 53)
Some refugees reported never being registered in
the social security system by their employers,
even while employers withheld a portion of their
wages for social security.
Some refugees felt they were exploited because
of their nationality; others said all employees in
their company were taken advantage of equally.
I felt exploited, but they told me that it
was not exploitation because I am a
Colombian and that is what they pay to
Colombians.” (Female a s ylum s eeker in Sa n
Lorenzo, 53)
“No, they only exploited me. Because I
am Colombian and they told me that I do
not have rights here in Ecuador. They did
not do it to me because I am a refugee.
No, no it is because I am a Colombian.
My colleagues were paid the normal
wage and they registered them for the
security and so on…” (Female refugee in Quito,
worked in a gym, 48)
“They just stole money from all their
employees, Ecuadorian and Colombians.
Not only from us…” (Refugee i n San Lorenzo,
sel f-employed, 36)
When asked why they accept poor work
conditions, refugees said they were desperate
and had little choice:
“As a refugee you come to Ecuador and
leave everything behind. You only have a
bag with you. So when you arrive, you
have to sleep on the floor, without
pillows, without anything. So you have
big needs. And because of those needs
you accept the conditions.” (Femal e a s yl um
seeker i n Sa n Lorenzo, 53)
Asylum seekers who lack documents are under
particular pressure to accept sub-standard work
conditions because they are in a weak negotiating
position. An asylum seeker, 22, who works as a
fisherman in San Lorenzo explains:
“Here, I work for a low wage. I get paid
for the amount of fish I catch so the
wage is very irregular. Sometimes we
stay two entire days at the sea and we
earn like five US dollars a day. But I have
to accept this because I lack the
17
documents to work. They define the
conditions and I cannot claim for more
because I do not have the
documentation.”
The shortage of employment opportunities in the
Ecuadorian labor market and the abundance of
low skilled employees make refugee and asylum
seekersnegotiating positions even weaker:
“When I tried to assert my rights, my
boss told me that as a Colombian I
should be grateful I even have a job and I
should not ask for more. She told me that
she could fire me, since there were plenty
of other people who could take my job.
So I feared they would fire me whenever
they wanted to.” (Fema l e refugee i n Qui to,
worked in a gym, 48)
Self employment
Many of the refugees who were interviewed are
self-employed. They generate their own
employment and create their own working
conditions.
I think 90% of the Colombians here are
self-employed. They start their own
business or they work informally on the
streets selling food, clothes or souvenirs
They do this because there is no
employment, because of the rejection we
face and to avoid exploitation.” (Male
refugee i n Quito, ma gazi ne edi tor, a ge unknown)
“I felt better in my former job. I sold
arepas in the streets, and all the money I
made during the day was for myself. It is
much better to be your own boss.” (Mal e
refugee i n San Lorenzo, fisherma n, 29)
A hairdresser in his own salon in Esmeraldas
“[Self-employed work] is easier to find, it
provides everyday income and it is an
option within everyone’s reach. Many
refugees prefer to have their own
business and to know they work for their
own income.” (María Rosa Caja s , Fundaci ón
Ambiente y Sociedad)
Although self-employment is preferred by many
refugees, it has downsides. A hair dresser from
Esmeraldas, 45, said:
There are also negative aspects: If I do
not work, I have no income. And all the
benefits an employer can give you, like a
fixed wage, paid holidays, social security,
loans et cetera... I do not have those
things.”
New businesses often struggle to obtain permits
and registration. Therefore, many businesses
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operate in the informal sector, which can cause
problems with the authorities:
“In order to formalize and get a selling
permit as a street vendor, an applicant
must meet tons of requirements that
make the progress of the business
harder. And when they do not have the
permit, they are persecuted in the streets
by the police, they are accused by other
street vendors and they cannot be part of
an association.” (Patricio Benalcazar, Ecuadoria n
Ombudsman Office)
Insecurity
Lack of security can be an obstacle to finding
work. Some refugees fear meeting their
persecutors in the street. This makes the search
for jobs difficult, since it requires them to go out
in the streets and interact with unknown people.
This is especially true in towns close to the
border, such as San Lorenzo and Esmeraldas.
“More or less a year ago, I received
death threats from some Colombians
that come from the same Colombian
town as I do. Because Colombia is so
near, I see many people from my village
here in this city. Now I cannot go out to
the streets, I am afraid. I cannot have a
job on the streets, and I cannot go out a
lot to look for a job.” (Refugee in Esmeralda s ,
unempl oyed, 51)
Even if a refugee is employed, the sense of
insecurity can be an obstacle to going to work or
to staying at one job for a long time:
“Sometimes I do not go out to the streets
to sell, because someone told me that
there are people from my village in
Colombia in town. So I avoid the streets
or I hide, because you really have no idea
whether those people are involved in
drug trafficking, or in the guerilla forces.”
(Refugee in Esmeral das, street vendor, 32)
A steet vendor working in Esmeraldas
“Security influences the stability and the
work situation of refugees a lot.
Persecution from Colombians forces
them to change jobs, houses or even
forces them to be resettled to another
country.” (Patrici o Bena l ca zar, Ecuadorian
Ombudsman Office)
For some refugees, work itself can be the reason
for a sense of insecurity. Risky work conditions,
threats, or discrimination by employers or
colleagues cause an uncomfortable or insecure
feeling:
19
There is crime at sea, they want to steal
your motor or boat and they sometimes
even kill people. It is not safe out there. You
put your life at risk going out there.” (Male
refugee i n San Lorenzo, fisherma n, 23)
Sometimes the boat owners threaten that
if we lose anything of the equipment or
don’t bring in enough catch, we have to
pay, they take it out of our already low
wages or they will come to our homes.” (Male
refugee i n San Lorenzo, fisherma n, 22)
A fisherman and his catch
“I felt insecure at my former job. My
bosses reprimanded me and humiliated
me.” (Female refugee i n Quito, worked in a gym, 48)
The Importance of
Work to Refugees
The ability to work helps to financially empower
refugees and asylum seekers. Asylum seekers
often arrive in Ecuador with few possessions and
limited resources. All interviewees responded
that having an income enables them to meet
basic needs like housing, nutrition, education
and health for themselves and their families.
The importance of safe, fair, and lawful
employment is best expressed by the refugees we
worked with on this report:
Work gives a person the opportunity to
educate their children, to feed them, and
to have a home.” (Mal e refugee i n Quito,
magazi ne edi tor, a ge unknown)
“A lot has changed. Since I work, I can
buy a mattress and a bed. And later I
might be able to buy an apartment,
paying little by little.” (Female asylum seeker i n
San Lorenzo, 53)
“Look, work is a fundamental part of a
person’s life. If a person has a job, he has
education, health... he has it all. If a
person does not have a job, he has
nothing.” (Refugee in Esmeralda s , Street vendor,
32)
With the money I’ve earned I’ve been
able to buy things for my children. It is
good because without eating my children
cannot go to school, so for this work is
good.” (Fishermen from San Lorenzo, 23)
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“Work is important. It gives you identity
and respect.” (Mal e refugee in Quito, magazine
edi tor, age unknown)
“Being capable of working and sustaining
yourself is fundamental for a person’s
well-being and provides stability.” (María
Ros a Cajas , Fundación Ambi ente y Socieda d)
Access to jobs also gives refugees contact with
Ecuadorian society and provides an opportunity
to integrate. Integration is considered crucial to
reach sustainable solutions for refugees.
“Since we have this restaurant, our
contact with Ecuadorians increased.
Most of our clients are Ecuadorians and
they all like our restaurant and the food.”
(Female refugee in Ambato, res ta urant owner, 35)
“A refugee who is able to obtain a job
will go through an enormous change. The
person will start to feel included in the
society and the person will get in contact
with other people. It contributes to the
integration into Ecuadorian society.”
(Patricio Benalcazar, Ecuadorian Ombuds man Offi ce)
Legal work needs to also be safe work. Not all
interviewees perceive the ability to access work
as the end-all solution. Some refugees are able to
work, but face difficult work conditions that make
them feel exploited:
“This job provides me with just enough
money to buy food, but nothing else. To live
a dignified life, this is not enough.” (Mal e
refugee i n Esmeral das, street vendor, 32)
Street vendors selling in Esmeraldas
“Access to work does not guarantee that
they will grow out of poverty, but just
provides them with enough to survive from
day to day.” (María Bena l ca zar, RET)
“Work gives a person the
opportunity to educate their
children, to feed them, and to
have a home.”
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A refugee at the clothing factory where she works
Many interviewees expanded on the importance
of work beyond the discussion of everyday
practical necessities. These individuals saw a
rights-based argument, and pointed out the
responsibility of a host country to ensure
refugeessecurity and development:
“It is very important that refugees have
a legal way to sustain themselves. It is
really fundamental. If a country accepts
refugees, but does not give them the
legal right to work… they create a very
big problem and do not comply with
international agreements.” (Staff members at
a La bor Orientati on Servi ce i n Ecuador)
“Imagine, to have work is to have life. If
a person cannot work, they cannot eat,
they cannot have a home...so we have
seen that the right to work is the most
important thing.” (Colombian immigrant and
di rector of a clothing fa ctory in Sa n Lorenzo, 38)
Imagine, to have
work is to have
life. If a person
cannot work, they
cannot eat, they
cannot have a
home...so we have
seen that the right
to work is the most
important thing.”
22
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