Every Door Direct Mail
®
// User Guide // Simplied Mailing Process
Copyright © 2017 U.S. Postal Service
®
4
Every Door Direct Mail® service can help you get your marketing messages into the hands of your consumers. Most
local businesses choose Retail service for sending up to 5,000 mailpieces per day, while Business Mail Entry Unit
(BMEU) mailings of more than 5,000 mailpieces per day work best for large businesses.
What Are My Mailing Options?
1. With Every Door Direct Mail—Retail
®
, you can drop o your mailings at the local
Post Oce™ for processing if you’ve satised all of the following criteria:
You must log in to access the EDDM tool and complete or save your order. New EDDM Retail® accounts
can be created at https://reg.usps.com/register
• Appropriate documentation will be provided online to take with your mailing to the Post Oce™.
• You can choose to pay for your mailing online with a valid credit card or debit card, or choose to
pay for your mailing at the Post Oce™ where you drop the mailing o by cash, check, debit card,
or credit card.
• Mailpieces are limited to USPS Marketing Mail™ ats only.
• Each mailpiece must be at least 0.007” thick (approx. 3 sheets of copy paper) and cannot exceed
3.3 ounces. We’ve also added a Mailpiece Size Checker to the EDDM tool. At any point while
creating a mailing, you will be able to check your mailpiece size against the requirements. For more
information on mailpiece size restrictions please reference the EDDM Quick Reference Guide:
https://www.usps.com/business/pdf/quick-reference-guide.pdf [pdf]
• Each mailpiece must display the Every Door Direct Mail—Retail indicia.
• For more information, please visit USPS
®
Every Door Direct Mail:
https://www.usps.com/business/every-door-direct-mail.htm
• Business Rules for EDDM – Retail
®
orders:
• Retail Users may mail up to 5000 mailpieces per day per ZIP Code™
• Customers who select to Pay at Post Oce™ and do not induct the order can cancel
orders through their Order History to prevent that order from counting against their
daily limit for that ZIP Code™
• Retail Users can create orders of up to 5000 mailpieces per order, unless a single route
contains over 5000 delivery points
• Retail Users order must contain at least 200 mailpieces in a ZIP Code™ unless the routes in
the ZIP Code™ do not total over 200 mailpieces
• Retail Users can pay for up to 5000 mailpieces per transaction day using a credit card
• Retail Users cannot add part of a route to an order; when a route is added, it is the entire
route
• Refund requests for Pay at Post Oce™ orders must be made at the Post Oce™ and
cannot be made online
• Refund requests for Paid Online EDDM orders must be initiated through a customer’s Order
History (Request Refund button located on the order’s detail page)
• Retail Users can only create EDDM orders within the United States and its territories