Accessing your 1098T online through Maximus.
For assistance please call 833-604-9184. Hold on the line to speak with an agent.
1. Open a web browser and navigate to http://tra.maximus.com.
a. Internet Explorer 7 and 8, and all versions of Firefox, Chrome and Safari should work
well. If you are using Internet Explorer 9, you may need to use the “Compatibility View.”
You can generally find an option for “Compatibility View” in the tools menu of your
browser.
2. On the Maximus TRA Services home page, click on “First Time Students.”
3. Enter the last 5 digits of your Social Security Number, and your full first and last name (as it
is recorded with BCC), then click “Next.”
Note: If you type in the
last 5 digits of the SSN,
first and last name, and
your browser is
spinning but does not
advance, please check
your browser type. For
Internext Explorer 8 and
9, you may need to use
the compatability view,
which you should find
in the tools menu of
your browser.
4. You should receive the following message:
If you do not receive this message, you may click “Try Again” to re-enter your information, making
sure you use the correct digits from your SSN and your name as it is listed with BCC. If you have
trouble logging in, or lock yourself out by exceeding 3 attempts, you may call 833-604-9184 for
technical assistance. Hold on the line to speak with an agent for assistance.
5. If records were found for you, proceed by providing the following information and then click
“Complete Registration.” Please note that only one account can be created per email address, so you
cannot have multiple accounts associated with the same email address.
6. You will receive an email from TRA Customer Service (Hopescholar@maximus.com), that will contain a
link to complete your registration and a temporary password. If you do not receive the email, check your
junk mail folder. Enter the UserID you created, and the temporary password from the email, and click
“Next.” The UserID is not case sensitive, but the password is case sensitive.
7. Select a security question and provide the answer for it. The answer is case sensitive. You will use this
security question/answer to reset your password or to retrieve your User ID if you forget them in the
future. Click submit when finished.
8. Provide a new password for your account. Create a strong password that you will remember. Keep
this information somewhere safe. Click “Next” when done.
9. Once you have set your password, you will be logged in and can select the form you wish to view,
download or print. Click on the “View/Print 1098-T” pdf icon in the Action column for the form that
you want. Forms are available for the current year and up to 3 years in the past, if you were a BCC
student and received a 1098-T for those years. You will not have the “Change 1098-T data” option, as
BCC does not accept updates to address information through this system.
10. You will receive the following message if you’ve accessed your 1098-T prior to about January 31. If
you click the “Acknowledge” box, you are agreeing to receive an electronic copy of your 1098-T (which
you can print), and to not receive a copy by mail.
Whether you “Acknowledge” the message or not, you will be able to return to the system to view,
download, or print your forms in the future. There is no limit to the amount of times you may print
your 1098-Ts. If you are accessing your 1098-T after they have been mailed out (around January 20
th
)
then you will not receive the “Acknowledge” message.
11. Once you check the “acknowledge” box and “Save”, you will be able to view/print your 1098-T.
Remember that you will be able to return at any time to view/print your 1098-T, and there is no limit to
the number of copies you may print.
Contact Maximus at 833-604-9184 for assistance logging in and using this site. Hold on the line to
speak with an agent.
