POLICY TERMS
AND CONDITIONS.
This pocket contains your policy schedule.
You should read this in conjunction with the
printed policy terms and conditions.
Please keep these documents in a safe place,
in case you need to refer to them later.
TERM ASSURANCE AND CRITICAL ILLNESS COVER
T&C 51
Legal & General Assurance Society Limited
Registered in England No.166055
Registered office: One Coleman Street, London EC2R 5AA
We are authorised and regulated by the Financial Services Authority.
We are members of the Association of British Insurers.
W13368 11 / 11
www.legalandgeneral.com
CONTACT US
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TERM ASSURANCE AND CRITICAL ILLNESS COVER – POLICY TERMS AND CONDITIONS
Our, us or we
Legal & General Assurance Society Limited.
Permanent
Expected to last throughout the insured person’s life, irrespective of when the cover ends or the
insured person retires.
Permanent neurological deficit with persisting clinical symptoms
Symptoms of dysfunction in the nervous system that are present on clinical examination and
expected to last throughout the insured persons life. Symptoms that are covered include numbness,
hyperaesthesia (increased sensitivity), paralysis, localised weakness, dysarthria (difficulty in
swallowing), visual impairment, difficulty in walking, lack of coordination, tremor, seizures, lethargy,
dementia, delirium and coma.
Policy
This policy issued by us, which consists of the policy terms and conditions and policy schedule.
Policy expiry date
The date that cover under this policy will end, as shown in your policy schedule.
Policy schedule
The schedule which shows the cover that you have and forms part of this policy.
Policy start date
The start date of this policy, as shown in your policy schedule.
Pre-existing condition
A pre-existing condition is any medical condition, disorder or handicap from which a child is already
suffering before the latest of:
• thedatethepolicy is issued,
• the30thdayafterthechild’sbirth,
• forlegallyadoptedchildren,thedateofadoption.
Premium(s)
The amount you pay to us for this policy as shown in your policy schedule.
Principal office
Our principal office is:
City Park
The Droveway
Hove
East Sussex
BN3 7PY
Product
The type of cover, as shown in your policy schedule.
Relevant child
A natural child, legally adopted child (from the date of adoption) or stepchild of the life assured,
while such a child is aged more than 30 days and less than 18 years during the term of the policy.
Retail Prices Index (RPI)
The Retail Prices Index (RPI) provides an indication of inflation on a monthly basis. The RPI measures
and tracks the average change in the purchase price of goods and services such as housing expenses
and mortgage interest payments.
Successor in title
The person(s) legally entitled to the life assured’s estate upon the death of the life assured.
Sum assured
The amount of Term Assurance and Critical Illness Cover, as shown in your policy schedule. If
reviewable premiums are included in your policy schedule, this amount may change as described
in section 7.3.
If decreasing cover was chosen, the table in your policy schedule will show how the amount of
Term Assurance and Critical Illness Cover decreases.
You or your
The policyholder(s) of the policy who is/are legally entitled to receive the sum assured and shown
as the “grantee” in the policy schedule. This may include trustee(s), assignee(s) or personal
representative(s) (where appropriate) and may be the same person(s) as the life assured.
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CONTENTS.
4
12
13
14
15
16
17
17
18
4
1. INTRODUCTION
5
3. CRITICAL ILLNESS COVER
8. GENERAL CONDITIONS
10. THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)
11. DEFINITIONS EXPLAINED
2. MAIN COVER
2.1 Who is covered?
2.2 How much cover is provided?
2.3 How long does this cover last?
2.4 How is the sum assured paid?
2.5 When is the sum assured payable?
2.6 Who is the sum assured paid to?
2.7 Exclusions
4. ADDITIONAL COVER
4.1 Mastectomy for Ductal Carcinoma In Situ
4.1.1 E xclu sions
4.2 Children’s Critical Illness Cover
4.2.1 Conditions
4.2.2 Exclusions
5. GUARANTEED INSURABILITY OPTION
5.1 Increasing the sum assured
5.1.1 When can you use the guaranteed insurability option?
5.1.2 Conditions
5.2 Business Protection – Increasing the sum assured
5.2.1 When can you use the guaranteed insurability option?
5.2.2 Conditions
7. PAYMENT OF PREMIUMS
7.1 When are premiums due to be paid?
7.2 Will the amount you pay ever change?
7.3 Reviewable premiums
7.3.1 Options at your premium review
7.4 What happens if you don’t pay your premiums?
9. HOW TO
9.1 Contact us
9.2 Make a claim
9.3 Change this policy
9.4 Cancel this policy
9.5 Make a complaint
6. WAIVER OF PREMIUM BENEFIT
6.1 Conditions
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The main cover provided by this policy is:
• LifeCover,and
• CriticalIllnessCover.
We will pay the sum assured if the life assured:
• diesor,
• isdiagnosedwithacriticalillnessasdefinedinsection3,
whichever occurs first, on or after the policy start date and on or before the policy expiry date.
2.1 Who is covered?
The life assured is covered.
2.2 How much cover is provided?
The amount of cover provided is the sum assured as shown in the policy schedule.
2.3 How long does this cover last?
This cover starts on the policy start date and ends on:
• thepaymentofthesum assured, or
• ifnosum assured becomes payable, the policy expiry date.
Once this policy ends, no further benefits or premiums will be payable.
2.4 How is the sum assured paid?
The sum assured is paid as a lump sum unless otherwise shown in the policy schedule.
2.5 When is the sum assured payable?
The sum assured is payable on the death or diagnosis with a critical illness of the life assured, or
for a joint life policy, when the first of the lives assured dies or is diagnosed with a critical illness.
2.6 Who is the sum assured paid to?
The sum assured is paid to you or your successors in title.
2.7 Exclusions
We will not pay the sum assured:
a) In any circumstances that are shown under the exclusions section in your policy schedule.
b) If within the first year of this policy the life assured commits suicide, in which case this policy
will be void. This condition will not apply where a mortgage lender is legally entitled to the proceeds
of this policy, in which case we will pay the mortgage lender the lower of:
i) the benefits payable under this policy; and
ii) the amount the mortgage lender is legally entitled to.
MAIN COVER
INTRODUCTION1
MAIN COVER2
This policy sets out your contract with us and should be kept in a safe place. Words that appear
in blue bold are explained in section 11.
This policy consists of:
• thepolicy schedule and
• thesepolicy terms and conditions.
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Alzheimer’s Disease
resulting in permanent
symptoms
Aorta Graft Surgery
requiring surgical
replacement
Aplastic Anaemia
with permanent bone
marrow failure
Bacterial Meningitis
resulting in permanent
symptoms
Benign Brain Tumour
resulting in either surgical
removal or permanent
symptoms
A definite diagnosis of Alzheimers disease by a Consultant
Neurologist, Psychiatrist or Geriatrician.
There must be permanent clinical loss of the ability to do all
of the following:
• remember;
• reason;and
• perceive,understand,expressandgiveeffecttoideas.
For the above definition, the following is not covered:
• Othertypesofdementia.
The undergoing of surgery to the aorta with excision and
surgical replacement of a portion of the aorta with a graft.
The term aorta includes the thoracic and abdominal aorta
but not its branches.
For the above definition, the following is not covered:
• Anyothersurgicalprocedure,forexampletheinsertion
of stents or endovascular repair.
A definite diagnosis of Aplastic Anaemia by a Consultant
Haematologist. There must be permanent bone marrow failure
with anaemia, neutropenia and thrombocytopenia.
A definite diagnosis of Bacterial Meningitis resulting in
permanent neurological deficit with persisting clinical
symptoms.
For the above definition, the following is not covered:
• Allotherformsofmeningitisotherthanthosecaused
by bacterial infection.
A non-malignant tumour or cyst in the brain, cranial nerves
or meninges within the skull, resulting in either surgical
removal or permanent neurological deficit with persisting
clinical symptoms.
For the above definition, the following are not covered:
• Tumoursinthepituitarygland.
• Angiomas.
CRITICAL ILLNESS COVER3
If the life assured both contracts and is diagnosed with a critical illness as defined below, on or
after the policy start date and on or before the policy expiry date, the sum assured will be payable.
This cover is subject to the following condition:
• Thecontractionanddiagnosisofacriticalillnessmustbeverifiedbyamedicalspecialist
who holds an appointment as a consultant at a hospital in the UK and whose specialism we
reasonably consider is appropriate to the critical illness.
Under certain circumstances, we will allow verification in other countries. We will act reasonably
when exercising our discretion to allow verification in another country.
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Blindnesspermanent and
irreversible
Cancer excluding less
advanced cases
Cardiomyopathy
of specified severity
Comaresulting in
permanent symptoms
Permanent and irreversible loss of sight to the extent that even
when tested with the use of visual aids, vision is measured
at 3/60 or worse in the better eye using a Snellen eye chart.
A state of unconsciousness with no reaction to external stimuli
or internal needs which:
• Requirestheuseoflifesupportsystems;and
• Resultsinpermanent neurological deficit with persisting
clinical symptoms.
For the above definition, the following is not covered:
• Comasecondarytoalcoholordrugabuse.
Any malignant tumour positively diagnosed with histological
confirmation and characterised by the uncontrolled growth
of malignant cells and invasion of tissue. The term malignant
tumour includes leukaemia, lymphoma and sarcoma.
For the above definition, the following are not covered:
• Allcancerswhicharehistologicallyclassifiedasany
of the following:
pre-malignant;
– non-invasive;
cancer in situ;
having either borderline malignancy; or
having low malignant potential.
• Alltumoursoftheprostateunlesshistologicallyclassifiedas
having a Gleason score greater than 6 or having progressed
to at least clinical TNM classification T2N0M0.
• Chroniclymphocyticleukaemiaunlesshistologicallyclassified
as having progressed to at least Binet Stage A.
• Anyskincancerotherthanmalignantmelanomathathas
been histologically classified as having caused invasion
beyond the epidermis (outer layer of skin).
A definite diagnosis of cardiomyopathy by a Consultant
Cardiologist. There must be clinical impairment of heart
function resulting in the permanent loss of ability to perform
physical activities to at least Class 3 of the New York Heart
Association’s classification of functional capacity*.
For the above definition, the following are not covered:
• Cardiomyopathysecondarytoalcoholordrugabuse.
• Allotherformsofheartdisease,heartenlargement
and myocarditis.
* NYHA Class 3. Heart disease resulting in marked limitation
of physical activities where less than ordinary activity causes
fatigue, palpitation, breathlessness or chest pain.
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Coronary Artery By-Pass
Graftswith surgery to
divide the breastbone or
anterolateral thoracotomy
Creutzfeldt-Jakob Disease
(CJD)resulting in
permanent symptoms
Deafnesspermanent and
irreversible
Dementiaresulting in
permanent symptoms
Encephalitisresulting in
permanent symptoms
Heart Attack of specified
severity
Theundergoingofsurgeryrequiringmediansternotomy
(surgery to divide the breastbone) or anterolateral
thoracotomy on the advice of a Consultant Cardiologist to
correct narrowing or blockage of one or more coronary
arteries with by-pass grafts.
For the above definition, the following is not covered:
Any other surgical procedure or treatment.
A definite diagnosis of Creutzfeldt-Jakob disease made by a
Consultant Neurologist. There must be permanent clinical loss
of the ability in mental and social functioning to the extent that
permanentsupervisionorassistancebyathirdpartyisrequired.
Permanent and irreversible loss of hearing to the extent that
thelossisgreaterthan95decibelsacrossallfrequenciesinthe
better ear using a pure tone audiogram.
A definite diagnosis of Dementia by a Consultant Neurologist,
Psychiatrist or Geriatrician. The diagnosis must be supported by
evidence of progressive loss of ability to do all of the following:
• remember;
• toreason;and
• toperceive,understand,expressandgiveeffecttoideas
For the above definition, the following is not covered:
• Dementiasecondarytoalcoholordrugabuse.
A definite diagnosis of Encephalitis by a Consultant Neurologist
resulting in permanent neurological deficit with persisting
clinical symptoms.
Deathofheartmuscle,duetoinadequatebloodsupply,
that has resulted in all of the following evidence of acute
myocardial infarction:
• Newcharacteristicelectrocardiographicchanges.
• ThecharacteristicriseofcardiacenzymesorTroponins
recorded at the following levels or higher:
– Troponin T > 1.0 ng/ml
–AccuTnI>0.5ng/mlorequivalentthresholdwithother
Troponin I methods.
The evidence must show a definite acute myocardial infarction.
For the above definition, the following is not covered:
• Otheracutecoronarysyndromesincludingbutnotlimited
to angina.
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HIV infectioncaught from
a blood transfusion, physical
assault or accident at work.
Kidney failure
requiring dialysis
Liver Failure
of advanced stage
Loss of hand or foot
permanent physical
severance
Loss of Speechpermanent
and irreversible
Liver failure due to cirrhosis and resulting in all of the following:
• permanent jaundice
• ascites
• encephalopathy
For the above definition, the following is not covered:
• Liverdiseasesecondarytoalcoholordrugabuse.
Permanent physical severance of a hand or foot at or above the
wrist or ankle joints.
Total permanent and irreversible loss of the ability to speak
as a result of physical injury or disease.
Chronic and end stage failure of both kidneys to function,
as a result of which regular dialysis is necessary.
Infection by Human Immunodeficiency Virus resulting from:
• abloodtransfusiongivenaspartofmedicaltreatment;
• aphysicalassault;or
• anincidentoccurringduringthecourseofperformingnormal
duties of employment;
after the start of the policy and satisfying all of the following:
• Theincidentmusthavebeenreportedtoappropriate
authorities and have been investigated in accordance with the
established procedures.
• WhereHIVinfectioniscaughtthroughaphysicalassault
or as a result of an incident occurring during the course of
performing normal duties of employment, the incident must
be supported by a negative HIV antibody test taken within five
days of the incident.
• TheremustbeafurtherHIVtestwithin12monthsconfirming
the presence of HIV or antibodies to the virus.
The incident causing infection must have occurred in one
of the following countries: Australia, Austria, Belgium,
Bulgaria, Canada, the Channel Islands, Cyprus, the Czech
Republic, Denmark, Estonia, Finland, France, Germany,
Gibraltar, Greece, Hong Kong, Hungary, Iceland, the Isle
of Man, Italy, Japan, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, the Netherlands, New Zealand,
Norway, Poland, Portugal, Republic of Ireland, Romania,
Slovakia, Slovenia, Spain, Sweden, Switzerland, the United
Kingdom and the United States of America.
For the above definition, the following is not covered:
• HIVinfectionresultingfromanyothermeans,including
sexual activity or drug abuse.
Heart Valve Replacement
or Repairwith surgical
thoracotomy
Theundergoingofsurgeryrequiringanterolateralthoracotomy
on the advice of a Consultant Cardiologist to replace or repair
one or more heart valves.
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Major Organ Transplant
Motor Neurone Disease
resulting in permanent
symptoms
Multiple Sclerosiswith
persisting symptoms
Multiple System Atrophy
resulting in permanent
symptoms
Open Heart Surgery
with median sternotomy
Paralysis of a limbtotal
and irreversible
Parkinson’s Disease
resulting in permanent
symptoms
Primary Pulmonary
Hypertensionof specified
severity
The undergoing as a recipient of a transplant of bone marrow or
of a complete heart, kidney, liver, lung, or pancreas, or inclusion
on an official UK waiting list for such a procedure.
For the above definition, the following is not covered:
• Transplantofanyotherorgans,partsoforgans,tissues
or cells.
A definite diagnosis of Motor Neurone Disease by a Consultant
Neurologist. There must be permanent clinical impairment
of motor function.
A definite diagnosis of Multiple Sclerosis by a Consultant
Neurologist. There must be current clinical impairment of motor
or sensory function, which must have persisted for a continuous
period of at least six months.
A definite diagnosis of Multiple System Atrophy by a Consultant
Neurologist. There must be evidence of permanent clinical
impairment of either:
• motorfunctionwithassociatedrigidityofmovementor
• theabilitytocoordinatemusclemovementor
• bladdercontrolandposturalhypotension.
Theundergoingofsurgeryrequiringmediansternotomy
(surgery to divide the breastbone) on the advice of a Consultant
Cardiologist to correct any structural abnormality of the heart.
Total and irreversible loss of muscle function to the whole
of any one limb.
A definite diagnosis of Parkinson’s disease by a Consultant
Neurologist. There must be permanent clinical impairment
of motor function with associated tremor, rigidity of movement
and postural instability.
A definite diagnosis of Primary Pulmonary Hypertension. There
must be clinical impairment of heart function resulting in the
permanent loss of ability to perform physical activities to at
least Class 3 of the New York Heart Association’s classification
of functional capacity.*
For the above definition, the following is not covered:
• PulmonaryHypertensionsecondarytoanyotherknown
cause ie not Primary.
* NYHA Class 3. Heart disease resulting in marked limitation
of physical activities where less than ordinary activity causes
fatigue, palpitation, breathlessness or chest pain.
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Progressive Supranuclear
Palsyresulting in
permanent symptoms
Removal of an Eyeball
due to injury or disease
Respiratory Failure
of advanced stage
Strokeresulting in
permanent symptoms
Systemic Lupus
Erythematosuswith
severe complications
Terminal Illness
Third Degree Burns
covering 20% of the surface
area of the body or 20% of
the face or head
Advanced stage emphysema or other chronic lung disease,
resulting in all of the following:
• Theneedforregularoxygentreatmentonapermanent basis.
T h e permanent impairment of lung function tests
as follows:
Forced Vital Capacity (FVC) and Forced Expiratory Volume
at 1 second (FEV1) being less than 50% of normal.
Deathofbraintissueduetoinadequatebloodsupply
or haemorrhage within the skull resulting in permanent
neurological deficit with persisting clinical symptoms.
For the above definition, the following are not covered:
• Transientischaemicattack.
• Traumaticinjurytobraintissueorbloodvessels.
A definite diagnosis of Systemic Lupus Erythematosus by a
Consultant Rheumatologist resulting in either of the following:
• Permanent neurological deficit with persisting clinical
symptoms; or
T h e permanent impairment of kidney function tests
as follows:
Glomerular Filtration Rate (GFR) below 30 ml/min.
Advanced or rapidly progressing incurable illness where, in the
opinions of an attending Consultant and our Medical Officer,
the life expectancy is no greater than 12 months.
For the above definition, the following is not covered:
• TerminalIllnessasdefinedaboveduringthelast18months
of the policy.
Burns that involve damage or destruction of the skin to its full
depth through to the underlying tissue and covering at least
20% of the bodys surface area or covering 20% of the area
of the face or head.
A definite diagnosis of Progressive Supranuclear Palsy by
a Consultant Neurologist. There must be permanent clinical
impairment of eye movements and motor function.
Surgical removal of an eyeball as a result of injury or disease
For the above definition the following is not covered:
• Selfinflictedinjuries.
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Traumatic head injury
resulting in permanent
symptoms
Total and Permanent
Disability
Death of brain tissue due to traumatic injury resulting
in permanent neurological deficit with persisting
clinical symptoms.
a) Own Occupation Disability Criteria
If the life assured is in a gainful occupation immediately
before onset of disability and the own occupation
disability criteria is shown in the policy schedule, in the
event of a claim the sum assured will be payable if all of
the following conditions apply:
i) the life assured suffers through illness or accident
a mental or physical irreversible disability,
ii) in the opinion of our Medical Officer the life assured is
likely to remain permanently unable to continue in their
own occupation (being the occupation they were engaged
in immediately before the onset of disability).
b) Functional Assessment Tests Disability Criteria
Immediately before the onset of disability, if the life assured is:
• notingainfuloccupation
• ingainfuloccupation and the functional assessment tests
disability criteria, is shown in the policy schedule under
the occupation definition section, in the event of a claim
the sum assured will be payable if all of the following
conditions apply:
i) the life assured suffers through illness or accident
a mental or physical irreversible disability,
ii) in the opinion of our Medical Officer the life assured
is permanently unable to perform without the direct
assistance of another person, three or more of the
functional assessment tests listed below:
Walking:
The ability to walk a distance of 200 metres on flat
ground with or without the aid of a walking stick and
without stopping or experiencing discomfort.
Bending:
The ability to get into or out of a standard saloon car and
the ability to bend or kneel to pick up an object from the
floor and straighten up again.
Climbing:
Having the ability to climb up a flight of 12 stairs without
stopping or suffering severe discomfort.
Communicating:
The ability to answer a telephone and to take a message.
Reading:
Havingtherequiredeyesight(correctedifnecessary)
to be able to read a daily newspaper.
Writing:
Having the physical ability to write legibly using a pen
or a pencil without aid.
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4 ADDITIONAL COVER
This policy provides the following additional cover, as shown in your policy schedule.
Claims paid under this cover will not reduce your sum assured or change your premiums.
4.1 Mastectomy for Ductal Carcinoma In Situ – requiring total removal of the breast
The undergoing of a mastectomy operation (total removal of all the tissue of at least one breast)
on the advice of the life assured’s hospital consultant following the diagnosis of ductal carcinoma
in situ of the breast.
For the above definition, the following are not covered:
• Prophylacticmastectomywithouthistologicalevidenceofductalcarcinomainsitu,and
• Anyothersurgicalproceduressuchaslumpectomy,partialmastectomyandpartialortotalsub
cutaneous mastectomy.
Provided that the diagnosis takes place on or after the policy start date, and on or before the policy
expiry date, the amount payable will be the lower of:
• 25%ofthesum assured, or
• £25,000.
Only one claim per policy can be made.
4.1.1 E xclu sions
We will not pay a claim in any circumstances that are shown under the exclusions section in your
policy schedule.
4.2 Children’s Critical Illness Cover
We will provide Children’s Critical Illness Cover if shown as included in the policy schedule.
We will pay this cover if a relevant child is diagnosed with any of the following:
 • Acriticalillnessasdefinedinsection3,excludingTotalandPermanent Disability and Terminal Illness;
• MastectomyforDuctalCarcinomaInSitu–requiring total removal of the breast.
The amount payable per relevant child under this poliacy will be the lower of:
• 50%ofthesum assured; or
• £25,000.
4.2.1 Conditions
This cover is subject to the following conditions:
a) The relevant child must survive for at least 14 days from the date of diagnosis.
b) Diagnosis must take place on or after the policy start date and on or before the policy expiry date.
c) If diagnosis takes place on or before the policy expiry date, but the 14 day survival period expires
after the policy expiry date, we will pay a claim provided that the relevant child survives for at
least 14 days from the date of diagnosis.
d) the 14 day survival period may extend beyond their 18th birthday.
e) Only one claim per relevant child will be paid under this policy.
f) We will pay a claim on a maximum of two relevant children under this policy. After two claims
have been paid under this policy, the Children’s Critical Illness Cover will end.
g) If the same relevant child is covered by more than one policy issued by us, we will pay
amaximumof£50,000forthatrelevant child.
h) No premiums under this policy are outstanding.
i) Children’s Critical Illness Cover will cease if a claim is made on the policy or the policy ends.
4.2.2 Exclusions
We will not pay a claim under Childrens Critical Illness Cover:
a) If the death of a relevant child occurs before the expiry of 14 days from the date of diagnosis.
b) When the diagnosis of a relevant child is a direct or indirect result of congenital (present at birth),
hereditary or pre-existing conditions.
c) For Total and Permanent Disability.
d) For Terminal Illness.
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If the guaranteed insurability option is shown as included in the policy schedule, you have the option
of increasing the sum assured with no need for further medical evidence on the occurrence of
specified events.
These events and related conditions are shown in section 5.1 unless the policy schedule shows the
guaranteed insurability option is for business protection, in which case see section 5.2 instead:
5.1 Increasing the sum assured
5.1.1 When can you use the guaranteed insurability option?
You can use this option in the event of:
a) the life assured entering into marriage or a registered civil partnership, or
b) the birth of the life assured’s child, or
c) the life assured legally adopting a child, or
d) an increase to the life assured’s mortgage by reason of a house move or undertaking major
home improvements, or
e) an increase in the life assured’s salary due to a change of employment or promotion.
5.1.2 Conditions
a) This option must be used within six months of the event and if werequestrelevantdocumentsin
relation to the events, you must provide them to us.
b) For all increases, the sum assured may only be increased on each occasion by the lower of:
• 50%oftheoriginalsum assured or,
• £150,000,or
• If5.1.1(d)applies,theamountoftheincreaseinthemortgage,or
• If5.1.1(e)applies,theamountequaltotheoriginalsum assured multiplied
by the percentage increase in salary.
c) This option may only be used three times in total, but only once in respect of either entering into
marriage or a registered civil partnership.
d)Themaximumtotalofallincreasespermittedis£200,000.
If you use this option an additional policy will be issued in respect of the increase which will:
e) not contain a guaranteed insurability option,
f) not extend beyond the life assured’s 65th birthday or one year after the policy expiry date of
this original policy, whichever is earlier, and
g) be subject to the premiums, terms and conditions for such policies at the time the additional policy
is issued.
Should a Term Assurance and Critical Illness Cover policy not be available at that time, we may
offer you a different type of policy.
This option will not be available to you:
h) after the life assured’s 55th birthday or for a joint life policy, the 55th birthday of the oldest
life assured,
i) if waiver of premium benefit is shown in the policy schedule and a claim under this has been
made, until the end of the period of incapacity,
j) if the life assured has been diagnosed with or is receiving or has received medical treatment for a:
• criticalillness,asdefinedinsection3,
• MastectomyforDuctalCarcinomaInSitu–requiring total removal of the breast.
k) If the life assured has had a medical consultation with a general practitioner or a hospital
consultant, who advise that the life assured should undergo further medical tests in order to
confirm whether the life assured has a condition covered by this policy, and the results of these
tests are outstanding.
In these circumstances, this option will only be available to the life assured where the test results
confirm that the life assured does not have a condition covered by this policy.
5 GUARANTEED INSURABILITY OPTION
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5.2 For Business Protection – Increasing the sum assured
5.2.1 When can you use the guaranteed insurability option?
a) If this policy has been taken out to cover a business loan, for the purpose of:
• abusinessacquisition,or
• abusinessexpansion,or
• buying,extendingoralteringabusinesspremises,
you will have the option of increasing the sum assured in the event that the loan is increased.
b) If this policy has been taken out to cover loss of profit in the event of:
• thelife assured’s death, or
• thelife assured being diagnosed with a critical illness
you will have the option of increasing the sum assured if:
• thelife assured’s value to the business increases, or
• thelife assured receives a pay increase.
c) If this policy has been taken out to cover a working Partners, Directors, Shareholders or members
of a limited liability partnership;
• ownership,or
• interestinabusiness,
you will have the option of increasing the sum assured in the event that there is an increase in the value
of that ownership or interest.
5.2.2 Conditions
a) This option must be used within six months of the event and weareentitledtorequestrelevant
documents in relation to the events.
b) For all increases the sum assured may only be increased on each occasion by the lower of:
• 50%oftheoriginalsum assured, or
£150,000,
• if5.2.1(a)applies,theincreaseinthevaluetothebusinessloan,
• if5.2.1(b)applies,theincreaseinthelife assured’s pay or their value to the business,
• if5.2.1(c)applies,theincreaseinvalueofthelife assured’s ownership or interest.
c) This option may only be used three times in total.
d)Themaximumtotalforallincreasespermittedis£250,000.
If you use this option, an additional policy will be issued in respect of the increase which will:
e) not contain a guaranteed insurability option,
f) not extend beyond the life assured’s 65th birthday or the policy expiry date of the original policy,
whichever is earlier, and
g) be subject to the premiums, terms and conditions for such policies at the time the additional policy is
issued.
Should a Term Assurance and Critical Illness Cover policy not be available at that time, we may offer
you a different type of policy.
This option will not be available to you:
h) after the life assured’s 55th birthday or for a joint life policy, the 55th birthday of the oldest life assured,
i) if waiver of premium claim has been made, until the end of the period of incapacity,
j) if the life assured has been diagnosed with or is receiving or has received medical treatment for a:
• criticalillness,asdefinedinsection3,
• MastectomyforDuctalCarcinomaInSitu–requiring total removal of the breast.
k) If the life assured has had a medical consultation with a general practitioner or a hospital consultant,
who advise that the life assured should undergo further medical tests in order to confirm whether the
life assured has a condition covered by this policy, and the results of these tests are outstanding.
In these circumstances, this option will only be available to the life assured where the test results
confirm that the life assured does not have a condition covered by this policy.
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7.1 When are premiums due to be paid?
Premiums are due from the policy start date and at monthly or annual intervals as shown in your policy schedule.
7.2 Will the amount you pay ever change?
The premiums for this policy will not increase unless:
a) reviewable premiums are shown as included in the policy schedule, in which case the premiums could
change as described in section 7.3, or
b) this policy is changed under section 9.3.
7.3 Reviewable premiums
If reviewable premiums are shown as included in the policy schedule, the premiums are guaranteed for the
first five years of the policy. Reviews will be carried out to determine whether the premiums will be changed
at the fifth anniversary and every five years thereafter. This is to establish whether the premiums you are
paying are enough to provide the level of cover selected.
At a review we will assess the underlying assumptions relating to the expected future number and timing of
claims made for this type of policy.
We will assess any change to premiums fairly. When we review the premiums, the factors we look at are:
• numberofclaimswe have had;
• numberofclaimswe expect to have; and when we expect them to be made;
• insuranceindustryclaimsexperience;
• expectedimpactoffuturemedicaladvances;and
• changestoapplicablelaws,regulationsortaxtreatment.
The life assured’s state of health or individual circumstances won’t be a factor at review.
We will write to you about the outcome of the premium review and tell you at least three months in advance
about the options you have and what action you may have to take. If, after a premium review we recalculate
your premium to within 5% of what you have already been paying, we won’t make any changes. The amount
your premium may increase or decrease by, following a review, is not limited.
7 PAYMENT OF PREMIUMS
If waiver of premium is shown in the policy schedule, we will waive your premiums due under this policy
after 26 weeks from the date of incapacity, until the earlier of:
• theendoftheperiodofincapacity, or
• paymentofthesum assured, or
• thepolicy expiry date.
6.1 Conditions
This benefit is subject to the following conditions:
a) You must tell us within four months of the start of the life assured’s incapacity, otherwise we will
consider the start of their incapacity to be four months before the date we are told. We may not insist on
this if there are exceptional medical or other reasons why you cannot tell us within four months of the
start of incapacity.
b) You must complete and return the claim form issued by us so that we can consider your claim.
c) The life assuredmayberequiredtohaveamedicalexaminationbyanappropriatemedicalspecialist
appointed by us.
d) As proof of the life assured’s incapacity, you or the life assured must provide any documents reasonably
requestedbyus.
e) No premiums under this policy are outstanding.
f) This benefit will only apply whilst the life assured:
i) resides or travels within the European Union, and
ii) resides temporarily or travels outside of the European Union for a period not exceeding
three consecutive months in any 12 months. If this period is exceeded, this benefit shall not
be available unless we have given you prior written confirmation. If the life assured resides
or travels outside the European Union for more than 12 consecutive months, we will be entitled
to cancel this benefit.
6 WAIVER OF PREMIUM BENEFIT
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8 GENERAL CONDITIONS
8.1 If the life assured’s date of birth as shown in the policy schedule is incorrect, the terms of this policy
shall be adjusted to those that would have applied if the correct date of birth had been given. We are
entitled to cancel this policy if it would not have been issued if the correct date of birth had been given.
8.2 If you or the life assured intentionally provide us with an incorrect date of birth or fail to disclose any
material fact, we are entitled to cancel this policy.
8.3 If the life assured resides outside any part of the countries that form the European Union, USA, Canada,
Australia, New Zealand, the Isle of Man or the Channel Islands for more than 12 consecutive months we
reserve the right to decline a claim under the Critical Illness Cover provided by this policy.
8.4 We may make changes to the policy terms and conditions that we reasonably consider are appropriate
due to a change in any applicable legislation, regulation or taxation. In such circumstances, we will
notify you in writing in advance of any changes being made.
8.5 Benefits can only be paid in Sterling to a bank account in the UK. If you wish to receive payments
outside the UK, then arrangements for such transfers must be made by you or the assignee at your own
expense. Where the policy has been assigned to a third party, the benefit will be paid to that third party
until the benefit ceases to be paid.
8.6 This policy is governed by English Law.
8.7 All communication in relation to this policy will be in English.
8.8 The right to exercise any option under this policy or to exercise any right conferred by this policy is
limited to such as are allowed in the terms of the policyandasarecompatiblewiththerequirementsof
Paragraph19(3)ofSchedule15oftheIncomeandCorporationTaxesAct1988foraqualifyingpolicy.
8.9 All notices of assignment should be sent to our principal office.
7.3.1 Options at your premium review
a Your premium reduces or stays the same.
If the premium has reduced or stayed the same your direct debit will automatically be updated. If your
premium stays the same your direct debit will remain unchanged.
b) The premium increases.
If your premium has increased you can choose to:
• Accepttheincreasedpremium. If you choose this option, your direct debit will automatically
be updated; or
• Keepyour premiums the same but reduce the level of cover. If this is the option you want to
take you will need to contact us within 30 days of receiving a premium review letter from us.
This will ensure there is sufficient time for us to process yourrequestpriortoyour review date.
It is important to ensure the level of cover still meets your needs, as the option you select cannot
be changed at a later date.
7.4 What happens if you don’t pay your premiums?
We are entitled to cancel this policy if any premiums are not paid within 30 days of their due date.
If we cancel this policy, the policy will end and no further benefits or premiums will be payable.
We will not refund any premiums already paid.
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10 THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)
The Financial Services Compensation Scheme (FSCS) is designed to pay customers compensation
if they lose money because a firm is unable to pay them what they owe for any reason. Your ability
to claim from the scheme and the amount you may be entitled to will depend on the specific
circumstances of your claim. Most customers, including most individuals and small businesses,
are covered by the scheme. You can find out more about the FSCS (including amounts and eligibility
to claim) by visiting its website www.FSCS.org.uk or calling 0800 678 1100.
The FSCS may arrange to transfer your policy to another insurer, provide a new policy or if these are
not possible, provide compensation. FSCS compensation covers payment up to 90% of the value
of the claim per firm. There is no upper financial limit on the claim. However, the rules of the FSCS
may change and the FSCS may take a different approach on the application of these rules to a firm
depending on the circumstances of the failure of that firm.
9.1 Contact us
If you haveanyenquiriesorwanttouseanyofthe
options in relation to this policy please call us on
0370 010 4080 or write to us at our principal office.
Pleasequoteyour policy number as shown in your
policy schedulewhenmakinganyenquiries.
We may record and monitor calls.
Call charges will vary.
9.2 Make a claim
In the event of a claim under this policy, please call us:
for life claims on 0800 137 101,
for critical illness claims on 0800 068 0789,
for waiver of premium claims on 0800 027 9830,
or write to us at our principal office.
We may record and monitor calls.
Wewillrequirethedeathcertificateorproofof
diagnosis of a critical illness of the life assured,
along with the policy schedule and any other
documents wemayreasonablyrequest.
Ifanyinformationreasonablyrequiredtoassess
the claim is withheld, we reserve the right not
to process the claim until it is made available.
9.3 Change this policy
You should contact us at our principal office if you
wanttorequestanyofthefollowingchanges:
a) Extend or reduce the term,
b) Increase or decrease the sum assured,
c) Remove a life assured,
d)Changethefrequencyofyour premiums
from annually to monthly or monthly to
annually.
Allchangesrequestedwillbeassessedbasedon
the life assured’s circumstances at that time.
We may take into account the life assured’s age,
health, medical history, residency, leisure activities
andareentitledtorequestanydocuments
reasonablyrequiredbyus.
We will confirm if the change means this policy
has to be cancelled and a new policy issued,
which may have different terms and conditions. If
there is more than one policyholder, the consent
of all policyholders may be needed before the
change is made.
A change may affect the premiums that are
payable.
9.4 Cancel this policy
a) You can cancel this policy at any time.
b) Once this policy starts we will send you a
notice of your right to cancel. If you cancel
this policy within 30 days of receiving both
the notice and this policy, we will refund any
premiums paid.
If you cancel this policy at a later stage, you
will not get any money back.
c) If you cancel this policy, the policy will end
and no further benefits or premiums will be
payable.
9.5 Make a complaint
If you wish to complain about the service you have
received from us, or you would like us to send you
a copy of our internal complaint handling
procedure, please contact our helpdesk on
0845 071 1439.
We may record and monitor calls. Call charges will
vary.
Alternatively, you can write to us at:
Complaints Department
Legal & General Assurance Society Limited
Knox Court
10 Fitzalan Place
Cardiff
CF24 0TL
If you remain dissatisfied, you can complain to:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0845 080 1800
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Making a complaint will not affect your legal
rights.
9 HOW TO ...
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Benefits
The sum assured and any other benefits included in this policy.
Exclusions
What you are not covered for, as shown in your policy schedule.
Incapacity
The life assured is totally incapable of carrying out their normal occupation by reason of an illness or
injury which has occurred after the policy start date, necessitating medical or surgical treatment and
is not carrying out any other occupation or in gainful employment.
OR
If the life assured is not in gainful employment and they are unable to do three or more of the
following as a direct result of an illness or injury which occurred after the policy start date:
Walking:
The ability to walk a distance of 200 metres on flat ground with or without the aid of a walking stick
and without stopping or experiencing discomfort.
Bending:
The ability to get into or out of a standard saloon car and the ability to bend or kneel to pick up an
object from the floor and straighten up again.
Climbing:
The ability to climb up a flight of 12 stairs without stopping or suffering severe discomfort.
Communicating:
The ability to answer a telephone and to take a message.
Reading:
Therequiredeyesight(correctedifnecessary)tobeabletoreadadailynewspaper.
Writing:
The physical ability to write legibly using a pen or a pencil without aid.
Interest rate
Where decreasing cover was chosen, the interest rate at which the sum assured decreases, as shown
in your policy schedule.
Irreversible
Cannot be reasonably improved upon by medical treatment and/or surgical procedures used by the
National Health Service in the UK at the time of the claim.
Life assured
The person who is insured under this policy. If there is more than one life covered under this policy,
as shown in the policy schedule, this definition covers all lives insured.
Material fact
A fact that would be important to us in deciding whether to insure the life assuredfortherequested
cover, the terms of that cover, and duration of this policy.
Examples of a material factinclude,butarenotlimitedtoanswerstothequestionsintheoriginal
application form including:
• medicaldisclosures
• familyhistory
•occupation
• travelorresidence
• pastimes
• alcoholconsumption
• smoker/nonsmoker
• useofrecreationaldrugs,forexamplecocaineorheroin.
Occupation
A trade, profession or type of work undertaken for profit or pay. It is not a specific job with any
particular employer and is independent of location.
11 DEFINITIONS EXPLAINED
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19
TERM ASSURANCE AND CRITICAL ILLNESS COVER – POLICY TERMS AND CONDITIONS
Our, us or we
Legal & General Assurance Society Limited.
Permanent
Expected to last throughout the insured person’s life, irrespective of when the cover ends or the
insured person retires.
Permanent neurological deficit with persisting clinical symptoms
Symptoms of dysfunction in the nervous system that are present on clinical examination and
expected to last throughout the insured persons life. Symptoms that are covered include numbness,
hyperaesthesia (increased sensitivity), paralysis, localised weakness, dysarthria (difficulty in
swallowing), visual impairment, difficulty in walking, lack of coordination, tremor, seizures, lethargy,
dementia, delirium and coma.
Policy
This policy issued by us, which consists of the policy terms and conditions and policy schedule.
Policy expiry date
The date that cover under this policy will end, as shown in your policy schedule.
Policy schedule
The schedule which shows the cover that you have and forms part of this policy.
Policy start date
The start date of this policy, as shown in your policy schedule.
Pre-existing condition
A pre-existing condition is any medical condition, disorder or handicap from which a child is already
suffering before the latest of:
• thedatethepolicy is issued,
• the30thdayafterthechild’sbirth,
• forlegallyadoptedchildren,thedateofadoption.
Premium(s)
The amount you pay to us for this policy as shown in your policy schedule.
Principal office
Our principal office is:
City Park
The Droveway
Hove
East Sussex
BN3 7PY
Product
The type of cover, as shown in your policy schedule.
Relevant child
A natural child, legally adopted child (from the date of adoption) or stepchild of the life assured,
while such a child is aged more than 30 days and less than 18 years during the term of the policy.
Retail Prices Index (RPI)
The Retail Prices Index (RPI) provides an indication of inflation on a monthly basis. The RPI measures
and tracks the average change in the purchase price of goods and services such as housing expenses
and mortgage interest payments.
Successor in title
The person(s) legally entitled to the life assured’s estate upon the death of the life assured.
Sum assured
The amount of Term Assurance and Critical Illness Cover, as shown in your policy schedule. If
reviewable premiums are included in your policy schedule, this amount may change as described
in section 7.3.
If decreasing cover was chosen, the table in your policy schedule will show how the amount of
Term Assurance and Critical Illness Cover decreases.
You or your
The policyholder(s) of the policy who is/are legally entitled to receive the sum assured and shown
as the “grantee” in the policy schedule. This may include trustee(s), assignee(s) or personal
representative(s) (where appropriate) and may be the same person(s) as the life assured.
68000829.indd 2 11/10/2011 10:25
POLICY TERMS
AND CONDITIONS.
This pocket contains your policy schedule.
You should read this in conjunction with the
printed policy terms and conditions.
Please keep these documents in a safe place,
in case you need to refer to them later.
TERM ASSURANCE AND CRITICAL ILLNESS COVER
T&C 51
Legal & General Assurance Society Limited
Registered in England No.166055
Registered office: One Coleman Street, London EC2R 5AA
We are authorised and regulated by the Financial Services Authority.
We are members of the Association of British Insurers.
W13368 11 / 11
www.legalandgeneral.com
CONTACT US
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