MCBHO 5532.1
30 Dec 19
Enclosure (4)
Personal Services Provider Procedures
1. This is a restricted access pass to sponsor a non-military affiliated visitor for unescorted access on
scheduled times and days of the week to provide reoccurring personal services to Base residents for
specific reasons such as health care, childcare, lessons, etc. Apply for a Personal Services Pass at the
PMO Customer Service Center, B1095, the Visitors Center, B1637, the Camp Smith Pass and
Registration Office, B601, or from the PMO website at https://www.mcbhawaii.marines.mil/Offices-
Staff/Provost-Marshals-Office/DBIDS/. The following procedures apply:
a. Base residents who hire Household Employees for domestic help, (nannies, health aides,
private nurses, cooks, maids, etc) must meet the requirements of Base Order 1710.55A before a
Personal Services Pass is issued.
b. Sponsors will instruct their visitor to pre-enroll in DBIDS and the sponsor will submit the Base
Access Request Form to PMO at least ten business days before the first visit. Sponsor will include a
letter clearly stating the reasons for the request, the days of the week, and the inclusive times access
is requested. Personal Services Passes are not authorized for persons under the age of 18.
c. Personnel who sponsor any commercial entity for reoccurring services will provide a letter or
other documentation (contract, work order, etc) from the commercial activity that certifies the
commercial relationship with the sponsor and the number of hours per week Base access is needed.
The Sponsor will provide a copy of the professional license or certificate if the service requires a
license or certification, such as health care professionals, special education instructors, therapists, etc,
when requested, if the care is not subsidized by TRICARE or other government entity. Sponsors
who request the services of a private individual may be required to provide supporting
documentation as requested by the Pass and Registration Office, depending on the type and
frequency of the provided service.
d. PMO will complete criminal history inquiries on the applicant and sponsors will be notified of
visitors who do not meet the background requirements in accordance with Chapter 1, paragraph 4.
e. Applicant arrives at the Visitors Center, B1637, or the Camp H. M. Smith Pass and
Registration Office, B601, to complete DBIDS enrollment and be issued a DBIDS credential and
vehicle pass. Personal Services Passes are valid for up to six months and may be renewable upon
reapplication. The pass is valid only for the dates, time, destination, and other restrictions listed on
the pass. Personal Services passes will be revoked if the cardholder accesses the installation outside
the restrictions on the pass and the sponsor may lose sponsorship privileges.
f. Personal Services Pass requests for on-call or as needed services such as babysitting, pet care,
housecleaning, etc, without scheduled appointments will be denied, as will requests for 24/7
unescorted access. Exceptions for medical care or similar circumstances may be granted. The
Exceptional Family Member Program (EFMP) Manager may verify the necessity of Personal Service
Passes for registered EFMP personnel.