Candidate Handbook for
State Licensure
National Counselor Examination
™
(NCE
®
)
3 Terrace Way Greensboro, NC 27403-3660
Tel: 336-482-2856 • Fax: 336-482-2852
[email protected] • cce-global.org
Copyright © 2024. National Board for Certied Counselors, Inc. (NBCC). All rights reserved. No part of this publication
may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy or
recording, or stored in any information and retrieval system, without permission in writing from NBCC.
Revised July 16, 2024
2
Table of Contents
Introduction
About NBCC
About Pearson VUE
Nondiscrimination Policy
Examination Administration
Holidays
Examination Purpose, Content, and Form
Examination Purpose and Content
Measurement Focus and Target Population
Minimally Qualied Candidate
Examination Format
Eligibility Requirements
Registering for the Examination
Registration Process
Test Authorization Window and Application Expiration
Failing to Report for an Examination
Registration Expiration
Examination Reregistration
Fees and Refund Policy
Scheduling an Examination
To Schedule Online
To Schedule by Telephone
Accommodations for Candidates With Disabilities
Examination Appointment Changes
Circumstances Resulting in Forfeiture of Examination Registration Fees
Personal Emergency, Inclement Weather, or Power Failure
Taking the Examination
In-Person Examination Administration (Pearson VUE Test Center)
Test Center Locations
Security Requirements
Additional Test Administration Restrictions
Examination Process
5
7
5
5
7
5
8
6
8
6
8
9
9
9
9
9
10
10
10
10
10
13
11
13
11
13
12
13
12
14
12
14
3
Online Examination Administration (OnVUE)
Identication Requirements
OnVUE Test Administration Requirements
Security Requirements
Testing Space Requirements
Additional Examination Administration Restrictions
Break Limitations
Examination Process
Examination Rules and Requirements
Misconduct
Examination Materials Ownership
Following the Examination
Pass/Fail Score Determination
Scores Canceled by NBCC, CCE, or Pearson VUE
Score Verication Requests
Appealing Examination Results
Appendix A - Job Analysis and Content Outline
Appendix B - NCE Sample Examination Questions
Pearson VUE Candidate Rules Agreement
16
16
16
17
17
17
18
19
18
22
21
21
21
20
20
27
29
15
15
4
For More Information
All questions and requests for information about state licensure requirements should be directed to the
state licensing board to which you are applying. All questions and requests for information about the NCE
examination process should be directed to:
Center for Credentialing & Education, Inc. (CCE)
State Agency Services Department
3 Terrace Way
Greensboro, NC 27403
Voice: 336-482-2856
Fax: 336-482-2852
Website: cce-global.org
All questions and requests for information about examination scheduling should be directed to:
Pearson VUE
5601 Green Valley Dr.
Bloomington, MN 55437
Voice: 866-904-4432
Website: pearsonvue.com
5
Introduction
The National Counselor Examination (NCE) is designed to assess the knowledge, skills, and abilities determined
to be important for providing effective counseling services. The NCE is a requirement for counselor licensure in
many states. It is also one of two examination options for the National Certied Counselor (NCC) certication.
The NCE was rst used in 1983 as part of the NCC application process and continues to undergo regular review
and development to ensure it represents the current reality of practice and research in the counseling profession.
You have two options when it comes to registering for the NCE:
1. You can register for the examination on its own, independent of a certication application, which will
be covered in this handbook.
2. You can register as part of the National Certied Counselor (NCC) application. The benet of taking
the examination via this method is that it allows you to get a head start on earning your professional
credentials. For more information on that process, review the candidate handbook at https://www.
nbcc.org/assets/exam/handbooks/nce_applicant_handbook_for_national_certification.pdf.
About NBCC
The National Board for Certied Counselors, Inc. and Afliates (NBCC) is internationally recognized as a
leading provider of national counselor credentialing examinations. All 50 states; the U.S. territories of Guam,
Puerto Rico, and the U.S. Virgin Islands; and the District of Columbia use NBCC examinations as part of their
counselor licensure requirements. NBCC administers its examinations through the Center for Credentialing &
Education (CCE), its test administration services provider.
About Pearson VUE
Pearson VUE is NBCC’s computer-based testing partner for the administration and scoring of the NCE. As
an independent testing agency, Pearson VUE has test centers across the globe and is headquartered in
Minneapolis, Minnesota.
Pearson VUE provides two test delivery options for the NCE:
• In-person administration, at a Pearson VUE test center.
• Internet-based (online) administration through Pearson VUE’s OnVUE platform. The examination
may be taken on a computer at home or in a private setting with a strong internet connection and
webcam. Strict security protocols are in place to ensure the integrity and security of the testing
process and examination content. For more information about the OnVUE process and system
requirements, visit nbcc.org/exams/administration.
Nondiscrimination Policy
NBCC, CCE, and Pearson VUE do not discriminate against any candidate based on gender, race, creed, age,
sexual orientation, national origin, disability, or any other basis prohibited by law.
6
Examination Administration
Candidates can take the NCE in-person at a Pearson VUE test center or online through Pearson VUE’s
OnVUE platform. Candidates choosing the in-person administration at a Pearson VUE test center can make
an appointment during advertised business hours during the month-long, approved test authorization window.
Candidates choosing the online administration option through OnVUE can make an appointment during the
month-long, approved test authorization window.
Holidays
Examinations are not offered on the following holidays:
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth National Independence Day
Independence Day
Labor Day
Thanksgiving Day and the following Friday
Christmas Eve Day (Limited hours)
Christmas Day
7
Examination Purpose, Content, and Form
Examination Purpose and Content
The NCE represents each of the original eight Council for Accreditation of Counseling and Related
Educational Programs (CACREP) content areas, with question content also emerging from the six work
behaviors determined by NBCC’s national job analysis of more than 16,000 credentialed counselors. The NCE
measures an examinee’s knowledge and understanding of theoretical and skill-based tenets necessary to
practice safely and competently as an entry-level counselor.
Thus, the content validity of the NCE is anchored on the six empirically validated work behaviors determined
to be most relevant for competent counseling practice and the eight CACREP curriculum educational
standards. The minimally qualied candidate for the NCE has graduated from or is a well-advanced graduate
student in a counseling program that has been accredited by CACREP or is housed within an institutionally
accredited college or university.
A different form (version) of the NCE is compiled for each administration of the examination. Each form’s
questions, which are drawn from the item pool for the NCE, have undergone extensive review and eld-
testing. Although each form of the NCE contains different questions, the content areas and the respective
numbers of questions representing those areas are consistent. Within the set of 200 questions on each form
of the NCE, 160 of the questions are counted for the purpose of determining whether a minimally qualied
candidate surpasses the minimum criterion (i.e., “passing”) score for that form. Each of these 160 questions
comprise one score point; thus, the maximum possible score a candidate can achieve is 160. The remaining
40 items are unscored eld-test items. Field-test items are included on the examination to gather item
statistics to evaluate their performance for use on future examinations. See Appendix B for NCE sample
examination questions. The following is an outline of the eight CACREP domains on which the examination
questions are aligned:
1. Professional Counseling Orientation and Ethical Practice — Studies that provide an understanding of all
aspects of professional functioning, including history, roles, organizational structures, ethics, standards,
and credentialing.
2. Social and Cultural Diversity — Studies that provide an understanding of issues and trends in a
multicultural and diverse society.
3. Human Growth and Development — Studies that provide an understanding of the nature and needs of
individuals at all developmental levels.
4. Career Development — Studies that provide an understanding of career development.
5. Counseling and Helping Relationships — Studies that provide an understanding of counseling and
consultation processes.
6. Group Counseling and Group Work — Studies that provide an understanding of group development,
dynamics, counseling theories, group counseling methods and skills, and other group work approaches.
7. Assessment and Testing — Studies that provide an understanding of individual and group approaches to
assessment and evaluation.
8
8. Research and Program Evaluation — Studies that provide an understanding of types of research methods,
basic statistics, and ethical and legal considerations in research.
*States may choose to allow candidates of comparable education levels from other related helping degrees to
sit for the examination for licensure.
Measurement Focus and Target Population
See Appendix A for the NCE Content Outline.
Minimally Qualified Candidate
The minimally qualied candidate for the NCE must have a graduate-level degree or higher from a counseling
program that has been accredited by the Council for Accreditation of Counseling and Related Educational
Programs (CACREP) or is administered by an institutionally accredited college or university.
The counseling degree program must contain courses in the following eight (8) requirement areas:
1. Human Growth and Development Theories in Counseling
2. Social and Cultural Foundations in Counseling
3. Helping Relationships in Counseling
4. Group Counseling Theories and Processes
5. Career Counseling and Lifestyle Development
6. Assessment in Counseling
7. Research and Program Evaluation
8. Professional Orientation to Counseling
Examination Format
The NCE is a 200-question, multiple-choice, non-sectioned examination. Candidates will have a total test
session of 255 minutes (4 hours and 15 minutes), as follows:
• Time to complete the Test Administration and Condentiality Agreement: 5 minutes
• Time to complete the testing tutorial (including sample case study): 10 minutes
• Time to complete the examination: 225 minutes
• One scheduled break (after question #100): 15 minutes
Total Test Session Time: 255 minutes
9
Eligibility Requirements
Candidates should check with their state board for specic information about licensure application procedures
and any additional requirements. Please visit nbcc.org/search/stateboarddirectory for contact information.
To maintain the integrity of NBCC and CCE examinations, ensure test security, and minimize the likelihood
that former Pearson VUE personnel taking an NBCC or CCE examination are exposed to test content,
all Pearson VUE employees and contractors, including test administrators and examination proctors, are
disqualied from taking any NBCC or CCE examination for any purpose during their employment or afliation
with Pearson VUE and for 2 years following separation from employment or afliation with Pearson VUE.
This disqualication period applies to Pearson VUE personnel who are involved with the development
or maintenance of NBCC/CCE examinations and/or the delivery of in-person or online NBCC/CCE test
administrations. Similarly, any individual who plans to take any NBCC or CCE examination within the next 2
years cannot serve as a proctor or test administrator for NBCC/CCE examinations.
Registering for the Examination
Registration Process
This registration process is specic to those taking the NCE for state licensure.
There are two options to register for the NCE:
1. Register online: To begin this process, candidates should visit the Credentialing Gateway at
my.cce-global.org and either log in or create a Credentialing Gateway account.
2. Paper registration: To request a paper registration form instead, candidates should email
[email protected]. This process may take an additional 4 weeks to process. A money order
for the amount of the examination is the only acceptable form of payment with the paper registration.
Test Authorization Window and Application Expiration
After a candidate has successfully registered with CCE via the Credentialing Gateway or paper registration
and their registration has been processed, they will receive an Authorization to Test email from Pearson VUE
with their candidate ID number. This email will arrive after the registration process is completed.
State licensure candidates are granted up to a 6-month test authorization window by their state licensure
board. If the state board approval timeframe is less, candidates will not be able to test past this date. If the
examination is not taken within the approved test authorization window, the candidate’s registration and
examination fees will be forfeited.
Any request to extend the test authorization window should be made in writing. A written request should
be sent to the CCE State Licensure Facilitation Manager at extensionr[email protected] prior to the
expiration of the candidate’s test authorization window, which is identied in the Authorization to Test email.
No extension requests will be considered once the original test authorization window has expired.
Failing to Report for an Examination
Candidates who fail to report for an examination appointment will forfeit all registration fees paid within the
application to take the examination. A new registration and examination fee are required to reregister for the
examination.
10
Registration Expiration
If a candidate fails to test within the authorized window after registering with CCE, they will forfeit their
registration and all fees paid to take the examination.
Examination Reregistration
If a candidate does not sit for the examination within their allotted window or is unsuccessful in their
examination attempt, they may retake the examination after completing a 30-day waiting period. Candidates
may reregister at any time. The number of examination attempts allowed is determined by the candidate’s
state licensure board. Candidates are allowed to test once per authorized test window, and the examination
fee is required each time a candidate reregisters for the examination.
Special examination accommodations (SEAs) must be requested each time a candidate reregisters for
the examination—either for state licensure or as part of their NCC application.
Fees and Refund Policy
Online payments for state counselor licensure must be made by credit card (VISA, MasterCard, or American
Express). A cashier’s check or money order, made payable to NBCC, must be included if using the
paper registration form. Examination fees are not refundable nor transferable and are forfeited if the
examination is not taken within the approved administration window.
Scheduling an Examination
After a candidate has successfully registered with CCE via the Credentialing Gateway or paper registration
and their registration has been processed, they will receive an Authorization to Test email from Pearson VUE
with their candidate ID number. This email will arrive after the registration process is completed. Candidates
may either schedule an appointment for the examination online or by telephone. If registering by telephone,
please be prepared for a possible long hold time for a live Pearson VUE customer service representative.
Candidates who are taking the examination with approved special examination accommodations must
schedule their examination appointment by telephone at 800-466-0450, option 3.
See ACCOMMODATIONS FOR CANDIDATES WITH DISABILITIES for more information.
To Schedule Online
• Retrieve the candidate ID number from the Authorization to Test email received from Pearson VUE.
• Navigate to home.pearsonvue.com/cce and select “Create Account.”
• Follow step-by-step instructions to select the examination program and register for an examination.
11
To Schedule by Telephone
• Call Pearson VUE at 866-904-4432 to schedule an examination appointment.
• This toll-free number is answered from 7 am to 7 pm Central Time, Monday through Friday.
Candidates may only schedule an examination appointment with Pearson VUE after they have
registered with CCE and received an Authorization to Test email.
When scheduling an examination appointment, candidates should be prepared to conrm a location (for
in-person testing), communicate a preferred date and time for testing, and provide their client ID number.
Pearson VUE uses this number only for identication purposes for maintaining candidate records. When a
candidate contacts Pearson VUE to schedule an examination appointment, they will be notied of the time
to report for the in-person administration at the test center, or the online administration via OnVUE. After
scheduling the examination appointment, candidates will receive a Conrmation of Examination Registration
email from Pearson VUE to conrm the scheduled appointment. The Conrmation of Examination Registration
will include the registration ID, date, time, appointment length, test center location (if applicable), and
approved special accommodation(s), if applicable.
Accommodations for Candidates With Disabilities
CCE and Pearson VUE provide reasonable and appropriate special examination accommodations
for individuals with disabilities. The existence of a disability does not automatically necessitate an
accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental
impairment that substantially limits a major life activity or bodily function. All accommodation requests are
reviewed under the Special Examination Accommodations Policy located on the NBCC website at
nbcc.org/Assets/Policies/NBCC-CCE_Special_Examination_Accommodations_Policy.pdf.
Only specic, limited accommodations may be available for those candidates opting for the OnVUE online
administration of the NCE.
Special examination accommodations (SEAs) must be requested for each examination registration. A
candidate may use the Accommodation Request form at nbcc.org/assets/exam/SEA-NBCC-Certification-
and-CCE-Credentialing-Candidates-active.pdf, or submit substantially similar documentation in
accordance with the requirements set forth in the Special Examination Accommodations Policy.
Accommodations must be pre-approved by NBCC before scheduling the examination. If an
examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may
forfeit their accommodation request and/or their scheduled examination appointment time.
Candidates who receive written conrmation of SEA approval must schedule their examination appointment
by calling Pearson VUE’s toll-free number (800) 466-0450 and selecting Option 3.
For any questions related to accommodations, please feel free to email [email protected].
Candidates who choose the online administration option through OnVUE are indicating their choice to
test without special examination accommodations.
12
Examination Appointment Changes
Candidates may reschedule their examination appointment by calling Pearson VUE at 866-904-4432 or
800-466-0450, Option 3 if you have approved special accommodations. There will be a $50 rescheduling fee.
A new appointment may be rescheduled up to 24 hours before the currently scheduled examination appointment.
Circumstances Resulting in Forfeiture of Examination Registration Fees
The examination registration and all fees paid to take the examination are forfeited when a candidate:
• misses an appointment and does not reschedule at least 24 hours before the examination
appointment.
• arrives more than 15 minutes late for the examination.
• violates any NBCC/CCE or Pearson VUE policy, rule, procedure, or instruction from a proctor or
examination administrator.
• engages in any prohibited conduct during the examination administration, such as conduct related to
cheating or a security breach.
Personal Emergency, Inclement Weather, or Power Failure
In the event of a personal emergency or other circumstance that prevents the candidate from taking the
examination at the scheduled appointment time, the candidate is required to: promptly contact CCE at (336)
482-2856 or [email protected]; explain the circumstances resulting in the inability to test; submit
specic information and related documentation, if applicable, supporting the reason(s) and circumstance(s)
identied to CCE; and identify when the candidate is available to reschedule the examination. CCE, in its
sole discretion, will determine whether the candidate is permitted to cancel the current test appointment and
reschedule the examination, or is required to reregister to take the NCE.
In the event of inclement weather, Pearson VUE will determine whether circumstances warrant the
cancellation and rescheduling of an examination appointment. An examination will usually be rescheduled if
the test center personnel are unable to open the facility. Every attempt is made to administer an examination
as scheduled; however, should an examination be canceled at a test center, all scheduled candidates will
receive notication by email or telephone regarding rescheduling or reregistration procedures.
During an OnVUE online NCE administration, if the candidate experiences a power outage that temporarily
interrupts the administration of the examination, the NCE will restart at the last question completed. The
candidate will need to log back in to restart the examination. Details about this process and the steps a
candidate must follow, including conducting a system test for software compatibility prior to testing, are
provided at home.pearsonvue.com/cce. Important FAQs and instructions are provided under the “Learn
More” tab of the Pearson VUE/CCE webpage.
13
Taking the Examination
In-Person Examination Administration
(Pearson VUE Test Center)
If you are taking an online examination administration through OnVUE, see page 15.
The examination will be delivered by computer at a Pearson VUE test center. Advanced computer experience
or typing skills are not required to take the examination. On the day of the examination appointment, the
candidate can check in up to 30 minutes before the examination and up to 15 minutes after the scheduled
appointment time. If the candidate arrives more than 15 minutes after the scheduled testing time, the
candidate will not be allowed to test and will forfeit their examination fee.
Prior to testing at a Pearson VUE test center, the candidate is required to review and sign the Pearson VUE
Candidate Agreement before being allowed into the test center. The document explains what candidates must
do if they need help during the examination and identies other test administration policies.
Identification Requirements
The candidate must present two forms of original (no photocopies), valid (unexpired) IDs; one form as a
primary ID (government issued with name, photo, and signature, e.g., driver’s license, state ID, military ID,
passport) and one form as a secondary ID (with name and signature or name and recent photo). The rst
and last name that the candidate used to register must exactly match the rst and last name on the ID that
is presented on test day. All required IDs must be issued by the country in which the candidate is testing. If
a candidate does not have the qualifying ID issued from the country they are testing in, a passport from their
country of citizenship is required, along with a secondary ID.
Failure to provide appropriate identication at the time of the examination is considered a missed test
appointment, and the candidate will forfeit their examination fee.
Candidates with questions or concerns about the ID requirements should contact Pearson VUE customer
service at home.pearsonvue.com/Contact-Us.aspx.
Test Center Locations
Pearson VUE test centers have been selected to provide accessibility to most candidates in all states
and major metropolitan areas. A current listing of Pearson VUE testing centers, including addresses and
driving directions, is available at home.pearsonvue.com/cce under “Find a Test Center.” Specic address
information will also be provided once an examination appointment is made.
Security Requirements
NBCC/CCE and Pearson VUE maintain the highest degree of test administration and security standards. All
test centers are monitored by audio and video surveillance equipment for security purposes.
14
The following security requirements apply during the in-person test administration:
• No cameras, notes, tape recorders, personal digital assistants (PDAs), pagers, cell phones, or smart
watches are allowed in the testing room.
• No calculators are permitted.
• No guests, visitors, or family members are allowed in the testing room or reception areas.
• No personal items, valuables, or weapons should be brought to the test center.
• A locker is provided for storing keys, wallets, and cell phones. Pearson VUE is not responsible for
items left in the reception areas.
NBCC/CCE or Pearson VUE may modify these security requirements as needed.
Additional Test Administration Restrictions
• Writing materials will be provided during check in.
• All writing materials must be returned to the proctor at the completion of testing, or a score report will
not be given.
• There will be a 15-minute break in the middle of the examination. Voluntary breaks may be taken
during the examination; however, the examination clock will not stop during any voluntary breaks.
Candidates must follow all Pearson VUE rules and procedures when requesting and taking a break.
Examination Process
Upon arrival at the test center, and following the check-in process, each candidate will be directed to a
testing carrel. All candidate testing sessions will be monitored by video throughout the entirety of the test
administration.
A nondisclosure agreement (NDA) will appear on the screen and the terms of the agreement must be agreed
to in order to proceed with the examination. Candidates will have 5 minutes to agree to the NDA or the
examination will terminate.
After agreeing to the terms of the NDA, each candidate will be provided with a 10-minute examination
tutorial that reviews how to navigate and respond to the examination items. Upon completion of the tutorial,
candidates will begin the timed examination.
Candidates will have 3 hours and 45 minutes to complete the examination. The computer tracks the time spent
on the examination, and a digital clock appearing on the computer screen indicates the time remaining to
complete the examination. The clock does not stop and will continue to run during any unscheduled break taken
by the candidate during the examination administration. Once the time expires, the examination will terminate.
Only one examination question is presented at a time. The question number appears in the upper right portion
of the screen. Answer choices are identied as A, B, C, or D. The candidate indicates their choice by clicking
the option using the mouse. To change an answer, the candidate simply clicks on the alternate option using
the mouse. The candidate may change their answer as many times as they wish before the examination time
limit. Going back to review questions is permitted if needed. Candidates are encouraged to provide an answer
for every examination question before ending the examination, as there is no penalty for guessing.
15
Online Examination Administration (OnVUE)
The examination will be delivered via internet-based, online-proctored testing administered by Person VUE,
at an appropriate location selected by the candidate. Advanced computer experience or typing skills are not
required to take the examination. On the day of the examination appointment, the candidate can check in
up to 30 minutes before the examination and up to 15 minutes after the scheduled appointment time. If the
candidate checks in more than 15 minutes after the scheduled testing time, the candidate will not be
allowed to test and will forfeit their registration fee.
Prior to testing, the candidate is required to read and sign the Pearson VUE Candidate Rules Agreement.
The document outlines what test takers should do if they need help with the examination and other policies.
Identification Requirements
On examination day, candidates will be prompted to take a photo of their government-issued ID and a real-time
photo of themselves. Candidates will be required to show that same photo ID to the proctor via the webcam.
Before testing online, candidates will need to provide ID that meets the following requirements:
• All IDs must be valid (unexpired) government-issued originals (i.e., not a photocopy).
• IDs must include the candidate’s name and a recent, recognizable photo.
• The rst and last name on the ID must match the rst and last name used to register for the examination.
• Acceptable forms of ID:
o international travel passport
o driver’s license
o identication card (national or state ID card)
o alien registration card (green card or permanent resident/visa)
* Pearson VUE cannot accept restricted IDs—those prohibited by law from being photocopied, digitized, or
captured on camera—as identication for online testing.
Note: The candidate must have proper identication to test via internet-based, online-proctored testing.
Failure to provide appropriate identication at the time of the examination is considered a missed test
appointment, and the candidate will forfeit their examination fee.
Candidates with questions or concerns about the ID requirements should contact Pearson VUE customer
service at home.pearsonvue.com/Contact-Us.aspx.
16
OnVUE Test Administration Requirements
The candidate will be required to adhere to the following NBCC/Pearson VUE test administration policies and
rules with respect to internet-based testing:
Security Requirements
• Immediately prior to the start of their testing session, each candidate must run a computer system
check to ensure that the computer being used to complete the examination meets all Pearson VUE
computer system and technical requirements. Information concerning the systems check is available
at home.pearsonvue.com/nbcc/onvue. Failure to perform the system check may result in technical
deciencies that could adversely affect a candidate’s test administration or ability to complete the
examination.
• Prior to accessing the examination, candidates will be required to show their testing space to the
online proctor via the computer webcam and capture four photos of their testing environment.
• Constant online proctoring/monitoring will be conducted by both articial intelligence and a Pearson
VUE–certied proctor by webcam and microphone throughout the test administration.
• Computers used to take online examinations are not always protected from security threats by
third parties. In order to protect both the security and integrity of NBCC/CCE examinations, and the
candidate taking the test, Pearson VUE is constantly monitoring for unknown software, threatening
computer programs, unauthorized access to a candidate’s computer, and/or other potential security
risks. In the event any threat or risk is identied, a candidate will be prohibited from accessing the
examination and/or the examination will be revoked immediately, among other remedial actions. If a
candidate is denied access to an examination or their examination is revoked, the candidate should
contact NBCC/CCE at [email protected] for further information and instructions.
Testing Space Requirements
During the test administration, the candidate MUST:
• Be alone in the room. Other individuals (including children) and pets (except service animals) are not
allowed in the testing environment. It is recommended that candidates use a room with a locking door
to reduce the likelihood that an interruption will occur.
• Have a clear desk and testing area. The candidate is not permitted to have textbooks, cell phones,
smart watches, or other materials that may have test content or exam-related information in their
testing location, including bulletin boards, white boards, or other items.
• Be connected to a power source and the internet.
• Keep their webcam, speakers, and microphone on for the duration of the test. The proctor must
be able to see and hear the candidate throughout the test.
17
The candidate CANNOT:
• use a phone or headphones.
• use dual computer monitors.
• leave their seat or get up for any reason, unless specically instructed by the proctor. A 15-minute
break will be offered to all candidates at the halfway point of the examination.
• talk or read the test questions aloud.
Any interruption, including contact with any person other than the examination proctor, or any violation of
these test administration rules will result in termination of the online administration of the NCE.
The proctor may provide other directives regarding the examination environment. Failure to follow any
instructions or directives from the proctor will result in termination of the examination and forfeiture of the test
appointment and NCE registration fee.
Additional Examination Administration Restrictions
• No questions concerning the content of the examination may be asked during the examination.
• A 15-minute break will be offered after the rst 100 questions, but no additional time will be given to test.
• Candidates may not eat, drink, chew gum, or smoke during the examination. Candidates may have
water in a clear container on your testing surface during the examination.
Break Limitations
Candidates are not permitted to get up or leave their testing space for any reason except for one 15-minute,
prescheduled break. This break will be provided after completion of the rst 100 questions of the examination.
After the break, candidates will not be permitted to return to the rst 100 questions. If a candidate leaves their
testing space at any time outside of this break, their examination will be terminated, and they you will forfeit
their examination appointment and fee.
Examination Process
Candidates are encouraged to review the OnVUE test administration rules and procedures and the FAQ page,
which are located on the Pearson VUE website at home.pearsonvue.com/cce/onvue.
Upon accessing the secure examination, candidates will be instructed to show the proctor a full view of the
testing area after their identication has been conrmed. Candidates will be monitored by video and audio
throughout the examination session.
A nondisclosure agreement (NDA) will appear on the screen and the terms of the agreement must be agreed
to in order to proceed with the examination. Candidates will have 5 minutes to agree to the NDA or the
examination will terminate.
After agreeing to the terms of the NDA, each candidate will be provided with a 10 minutes examination
tutorial that reviews how to navigate and respond to the examination items. Upon completion of the tutorial,
candidates will begin the timed examination.
18
Candidates will have 3 hours and 45 minutes to complete this examination. The computer tracks the time
spent on the examination, and a digital clock appearing on the computer screen indicates the time remaining
to complete the examination. Once the time expires, the examination will terminate.
Only one examination question is presented at a time. The question number appears in the upper right portion
of the screen. Answer choices are identied as A, B, C, or D. The candidate indicates their choice by clicking
the option using the mouse. To change an answer, simply click on the alternate option using the mouse. The
candidate may change their answer as many times as they wish before the examination time limit. Going
back to review questions is permitted if needed. Candidates are encouraged to provide an answer for every
examination question before ending the examination, as there is no penalty for guessing.
Examination Rules and Requirements
Regardless of test delivery format selected by the candidate (i.e., in-person or online test administrations),
candidates will be required to comply with all NBCC/CCE and Pearson VUE test administration policies, rules,
instructions, and security requirements, including the Pearson VUE Candidate Rules Agreement, which can be
reviewed on the following website: home.pearsonvue.com/Clients/CCE/Rules-Agreements.aspx.
Misconduct
Candidates must not engage in any prohibited conduct during the examination, including, but not limited to:
• Cheating
• Using any unauthorized materials or communication devices, such as cell phones, PDAs, smart
watches, or pagers
• Accessing other computer programs, applications, or content during the examination
• Communicating with other candidates or other persons during the test administration
• Being abusive to, or otherwise uncooperative with, the proctor and/or test administrator
• Interruptions where others enter or walk through the testing room
• Copying, or attempting to make copies of, any examination materials, including, without limitation,
any questions, answers, or screen images; this includes taking photos or videos of computer screens,
even if attempting to document a technical problem or other issue
• Attempting to take the examination for someone else
• Being observed with notes, books, or other aids
• Participating in any data dump activities (e.g., sharing specic test questions and content with others)
• Reading aloud or mouthing the questions and answer choices
• Looking around the room
• Taking an unauthorized break in test centers
• Taking an unscheduled break in the OnVUE examination
• Eating, chewing gum, smoking, or having a drink, other than water in a clear container
• Asking the proctor or examination administrator questions about the examination content
• Any other behavior deemed as misconduct or suspicious activity as reported by examination
administrators or proctors
19
If NBCC/CCE or Pearson VUE determines that a candidate has acted contrary to any applicable NBCC/
CCE or Pearson VUE test administration policy, rule, procedure, or instruction, or the terms of the Test
Administration and Condentiality Agreement, the candidate’s examination may be terminated and/or their
scores may be invalidated by NBCC. Additionally, a candidate may be subject to appropriate corrective
actions and/or sanctions, including, but not limited to, ineligibility for any future NBCC tests.
Examination Materials Ownership
The NCE, including all test questions and answers, is condential and cannot be provided to any other
person(s). NBCC owns all rights, titles, and interests related to the NCE and all examination-related materials,
including trademark and copyright interests and rights.
Candidates are prohibited from: copying, or attempting to make copies of any examination materials, including,
without limitation, any questions, answers, or screen images; disclosing, reproducing, using, or transmitting
any examination material, in whole or in part, in any form or by any means, verbal or written, electronic or
mechanical, for any purpose; and, reconstructing, or attempting to reconstruct, any NCE questions or answers
from memory in any form, or discussing any of the content of the NCE with any other person(s). Candidates are
strictly prohibited from taking photos or videos of any examination materials, including but not limited to the
content of the examination, even if attempting to provide documentation of a technical problem or other issue.
20
Following the Examination
Upon completion of the examination, candidates will be asked to complete a short evaluation of their
examination experience. Test center candidates will then be instructed to report to the examination proctor
to receive their unofcial score report, which includes the candidate’s photograph. Candidates taking the
examination through OnVUE will be able to access their score report information from their dashboard. They
will log in to their Pearson account and select the “View/Print Score Report” option at the top right of the
login page. If this option is not available, they should contact Pearson’s customer service at 866-904-4432 to
request a copy.
Within 30 days of the end of the monthly test administration cycle, CCE will automatically report ofcial
scores to the candidate’s state licensing agency after verifying that the candidate complied with all test
administration policies, rules, procedures, and instructions during the examination administration. It is not
necessary to submit a Score Verication Request for the ofcial score report to be sent to the State Board
for which the examination was taken. There will be a $30 processing fee deducted for any refunded Score
Verication Request fees.
Passing the examination does not guarantee licensure. NBCC, CCE, and Pearson VUE reserve the right
to withdraw or void ofcial scores if it is found a candidate engaged in misconduct, wrongfully sat for the
examination, or violated the regulations of the respective organizations.
Pass/Fail Score Determination
The examination score is determined only by the candidate’s performance on the NCE. Work history, quality
of work, or other personal or professional variables do not constitute or otherwise substitute examination
performance. The methodology used to determine the passing point for the NCE is a modied Angoff
method. Identied subject matter experts who make up the NCE Subject Matter Expert Committee formulate
responses and, through review of numerical data, unanimously determine the appropriate passing score. The
subject matter experts evaluate each question on the examination to determine how many correct answers
are necessary to demonstrate the knowledge and skills required to pass the examination. It is important to
note a candidate’s ability to pass the examination depends on the knowledge and skill of the candidate and
not on the performance of other candidates.
The passing score and score candidate’s receive on the version of the examination administered will be
provided as a score report. Passing scores may vary slightly for each version of the examination. To ensure
fairness to all candidates, a process of statistical equating is used to determine the cut score for each version
of the examination. This involves selecting an appropriate mix of individual questions for each version of the
examination that meets the content distribution requirements of the examination content blueprint. Because
each question has been pretested, a difculty level can be assigned. The process then considers the difculty
level of each question selected for each version of the examination, attempting to match the difculty level
of each version as closely as possible. To ensure fairness, slight variations in difculty level are addressed
by adjusting the passing score up or down, depending on the overall difculty level statistics for the group of
scored questions that appear on a particular version of the examination.
If you pass the examination, your ofcial score will be forwarded to your state licensure board within 30 days
of the end of the testing cycle. You should contact your state board for the next steps for licensure.
21
If you do not pass the examination, you may take the examination once every 30 days. You can reregister by
submitting a new examination registration with the appropriate fee.
You may submit comments about the examination content, which will be shared with the NCE Subject Matter
Expert Committee.
Scores Canceled by NBCC, CCE, or Pearson VUE
NBCC, CCE, and Pearson VUE are responsible for the validity and integrity of the scores they report. On
occasion, occurrences such as misconduct by a candidate may cause a score to be suspect. NBCC, CCE,
and Pearson VUE reserve the right to void or withhold examination results if, upon investigation, violation of
their regulations are discovered.
If you pass the examination, your ofcial score will be forwarded to your state licensure board within 30 days
of the end of the testing cycle. You should contact your state board for the next steps for licensure.
If you do not pass the examination, you may take the examination once every 30 days. You can reregister by
submitting a new examination registration with the appropriate fee.
You may submit comments about the examination content, which will be shared with the NCE Subject Matter
Expert Committee.
Score Verification Requests
Candidates can order an ofcial score report by submitting a completed Score Verication Request form, with
payment, through their Credentialing Gateway Account. This form is also available at cce-global.org/Assets/
StateLicensureCandidates_score-verification-form.pdf.
Please note: Within 30 days of the end of the monthly test administration cycle, CCE will automatically report
ofcial scores to the candidate’s state licensing agency after verifying that the candidate complied with all
test administration policies, rules, procedures, and instructions during the examination administration. It is not
necessary to submit a Score Verication Request for the ofcial score report to be sent to the State Board for
which the examination was taken. There will be a $30 processing fee deducted for any refunded Score
Verification Request fee.
Appealing Examination Results
In the event that a candidate wishes to appeal a failing test result, the candidate must satisfy the requirements
in the NBCC/CCE Examination Appeals Policy located on the NBCC website at nbcc.org/Assets/Policies/
NBCC_CCE_Examination_Appeals_Policy.pdf and complete all appeal submission requirements. Failure to
follow the appeal instructions identied in this Policy will result in rejection of the appeal.
A free retake of the examination is the only remedy for an accepted and approved appeal. The candidate’s
test score will not be changed or modied.
22
Appendix A
Job Analysis and Content Outline
The most recent job analysis was nalized in June 2019, with the content outline drafted and approved by the
NCE Subject Matter Expert (SME) Committee.
The committee’s responsibilities included, but were not limited to, identifying components of the profession
and related job tasks, crafting survey items, and reviewing the format of the instrument to measure those
components and tasks. Development of the job analysis survey was completed at the Center for Credentialing
& Education (CCE) over the course of one calendar year. The committee also evaluated
the examination content for alignment with the eight CACREP content areas following the creation of the
content outline to provide valuable information to examinees.
The table below represents the six domains (work behaviors) and the percent and number of scored items on
the NCE for each of the domains.
Domain Percent of items Number of Scored items
Professional Practice and Ethics 12 19
Intake, Assessment, and Diagnosis 12 19
Areas of Clinical Focus 29 47
Treatment Planning 9 14
Counseling Skills and Interventions 30 48
Core Counseling Attributes 8 13
Total 100 160
Below are the six empirically validated work behaviors of knowledge, skills, and tasks.
1. Professional Practice and Ethics
This section encompasses counselors’ knowledge, skills, and abilities related to maintaining proper
administrative and clinical protocols.
A. access your (the counselor) competency to work with a specic client
B. understand statistical concepts and methods in research
C. practice legal and ethical counseling
D. clarify counselor–client roles
E. discuss client’s rights and responsibilities
F. discuss limits of condentiality
G. explain counselor agency policies
H. review payment, fees, and insurance benets
I. explain counseling processes, procedures, risks, and benets
23
J. explain uses and limits of social media
K. inform clients about the legal aspects of counseling
L. obtain informed consent
M. discuss condentiality as it applies to electronic communication
N. establish group rules, expectations, and termination criteria
O. assess competency to provide informed consent
P. monitor the therapeutic relationship and build trust as needed
Q. review client records
R. provide adequate accommodations for clients with disabilities
S. provide information to third parties
T. provide referral sources if counseling services are inadequate/ inappropriate
U. advocate for professional and client issues
V. seek supervision/consultation
W. create and maintain documentation appropriate for each aspect of the counseling process
X. awareness and practice of self-care
2. Intake, Assessment, and Diagnosis
This section encompasses counselors’ knowledge, skills, and abilities to effectively conduct client intake,
assessment, and diagnosis.
A. conduct a biopsychosocial interview
B. conduct a diagnostic interview
C. conduct cultural formulation interview
D. conduct an initial interview
E. determine diagnosis
F. perform a Mental Status Exam (MSE)
G. consider co-occurring diagnoses
H. determine level of care needed
I. determine the appropriate modality of treatment
J. assess the presenting problem and level of distress
K. evaluate an individual’s level of mental health functioning
L. screen clients for appropriate services
M. select, use, and interpret appropriate assessment instruments
N. use formal and informal observations
O. assess for trauma
P. assess substance use
Q. obtain client self-reports
R. evaluate interactional dynamics
S. conduct ongoing assessment for at-risk behaviors (i.e., suicide, homicide, self/other injury, and
relationship violence)
T. use pre-test and post-test measures to assess outcomes
U. evaluate counseling effectiveness
3. Areas of Clinical Focus
This section encompasses counselors’ knowledge and skills related to areas of clients’ concern(s).
A. adjustment related to physical loss/injury/medical condition
B. aging/geriatric concerns
24
C. behavioral problems
D. bullying
E. caregiving concerns
F. cultural adjustments
G. end-of-life issues
H. fear and panic
I. nancial issues
J. gender identity development
K. grief/loss
L. hopelessness/depression
M. loneliness/attachment
N. hyper/hypo mental focus
O. intellectual functioning issues
P. insomnia/sleep issues
Q. maladaptive eating behaviors
R. remarriage/recommitment
S. developmental processes/tasks/issues
T. obsessive thoughts/behaviors
U. occupation and career development
V. physical issues related to anxiety
W. physical issues related to depression
X. physical/emotional issues related to trauma
Y. process addictions (pornography, gambling)
Z. racism/discrimination/oppression
AA. religious values conict
AB. retirement concerns
AC. ruminating and/or intrusive thoughts
AD. separation from primary care givers
AE. sexual functioning concerns
AF. sleeping habits
AG. spiritual/existential concerns
AH. stress management
AI. substance use/addiction issues
AJ. suicidal thoughts/behaviors
AK. terminal illness issues
AL. visual/auditory hallucinations
AM. worry and anxiety
AN. adoption issues
AO. blended family issues
AP. child abuse–related concerns
AQ. child development issues
AR. dating/relationship problems
AS. divorce
AT. family abuse/violence (e.g., physical, sexual, emotional)
AU. interpersonal partner violence concerns
AV. marital/partner communication problems
AW. parenting/co-parenting conicts
AX. emotional dysregulation
25
4. Treatment Planning
This section encompasses counselors’ knowledge, skills, and abilities to develop an effective course of treatment.
A. collaborate with client to establish treatment goals and objectives
B. establish short- and long-term counseling goals consistent with clients’ diagnoses
C. identify barriers affecting client goal attainment
D. identify strengths that improve the likelihood of goal attainment
E. refer to different levels of treatment (e.g., outpatient, inpatient, residential)
F. refer to others for concurrent treatment
G. guide treatment planning
H. discuss termination process and issues
I. discuss transitions in group membership
J. follow-up after discharge
K. use assessment instrument results to facilitate client decision-making
L. review and revise the treatment plan
M. engage clients in review of progress toward treatment goals
N. collaborate with other providers and client support systems (documentation and report writing)
O. discuss with clients the integration and maintenance of therapeutic progress
P. educate client to the value of treatment plan compliance
5. Counseling Skills and Interventions
This section encompasses counselors’ knowledge, skills, and abilities to conduct effective counseling.
A. align intervention with client’s developmental level
B. align intervention with counseling modality (individual, couple, family, or group)
C. align intervention with client population (e.g., veterans, minorities, disenfranchised, disabled)
D. implement individual counseling in relation to a plan of treatment
E. establish therapeutic alliance
F. apply theory-based counseling intervention(s)
G. address addiction issues
H. address cultural considerations
I. address family composition and cultural considerations
J. evaluate and explain systemic patterns of interaction
K. explore family member interaction
L. explore religious and spiritual values
M. guide clients in the development of skills or strategies for dealing with their problems
N. help clients develop support systems
O. help facilitate clients’ motivation to make the changes they desire
P. improve interactional patterns
Q. provide crisis intervention
R. educate client about transference and defense mechanisms
S. facilitate trust and safety
T. build communication skills
U. develop conict resolution strategies
V. develop safety plans
W. facilitate systemic change
X. provide distance counseling or telemental health
Y. provide education resources (e.g., stress management, assertiveness training, divorce adjustment)
Z. provide psychoeducation for client
26
AA. summarize
AB. reframe/redirect
AC. facilitate empathic responses
AD. use self-disclosure
AE. use constructive confrontation
AF. facilitate awareness of here-and-now interactions
AG. facilitate resolution of interpersonal conict
AH. use linking and blocking in a group context
AI. management of leader–member dynamics
AJ. model giving and receiving of feedback
AK. address impact of extended families
AL. contain and manage intense feelings
AM. explore the inuence of family of origin patterns and themes
AN. address the impact of social support network
AO. use “structured” activities
AP. promote and encourage interactions among group members
AQ. promote and encourage interactions with the group leader
AR. use psychoeducation as a part of the group process
AS. explain phases in the group process
AT. identify and discuss group themes and patterns
AU. create intervention based on the stage of group development
AV. challenge harmful group member behaviors
AW. address the potential interaction of members outside of the group
6. Core Counseling Attributes
This section encompasses behaviors, traits, and dispositions of effective counselors.
A. awareness of self and impact on clients
B. genuineness
C. congruence
D. demonstrate knowledge of and sensitivity to gender orientation and gender issues
E. demonstrate knowledge of and sensitivity to multicultural issues
F. demonstrate conict tolerance and resolution
G. empathic attunement
H. empathic responding
I. foster the emergence of group therapeutic factors
J. non-judgmental stance
K. positive regard
L. respect and acceptance for diversity
M. use foundational listening, attending, and reecting skills
Below are the eight CACREP curriculum educational standards.
1. Professional Counseling Orientation and Ethical Practice
2. Social and Cultural Diversity
3. Human Growth and Development
4. Career Development
5. Counseling and Helping Relationships
6. Group Counseling and Group Work
7. Assessment and Testing
8. Research and Program Evaluation
27
Appendix B
NCE Sample Examination Questions
Following are six sample questions in the same style and with similar content as will be on the examination.
Use the sample questions to verify your understanding of the topics on the examination. Answers are
provided for the sample questions.
1. How would a counselor apply cognitive behavioral theory?
a. Challenge irrational thoughts.
b. Identify repressed feelings.
c. Establish defense mechanisms.
d. Identify stages of change.
2. How would a counselor build a therapeutic alliance with a client?
a. Offer solutions for client problems.
b. Determine treatment goals.
c. Provide a release of information.
d. Give an empathetic response.
3. What is the purpose of using basic attending skills?
a. To gain the trust of the client.
b. To reinforce the client behavior change.
c. To decrease the client’s irrational thoughts.
d. To link client experiences in a group session.
4. When do group counselors expect members to express genuine thoughts and feelings?
a. the initial stage
b. the transition stage
c. the contemplation stage
d. the working stage
28
5. Which of the following work behaviors are counselors ethically required to follow?
a. Give free counseling services to 25% of minority clients.
b. Provide 10% off of services for clients with children.
c. Devote a portion of services for which there is little or no payment.
d. Charge clients with higher income more and those with lower income less.
6. What term represents the process in which a counselor and client create a plan to help the client change?
a. screening
b. informed consent
c. free association
d. goal setting
ANSWER KEY
1. A
2. D
3. A
4. D
5. C
6. D
29
Pearson VUE Candidate Rules Agreement
Please review and sign the following test rules agreement. Contact the TA if you have any questions. The term
TA will be used in this document to mean test administrator, invigilator, and proctor.
1. No personal items, including but not limited to mobile phones, hand-held computers/personal digital
assistants (PDAs) or other electronic devices, pagers, watches, wallets, purses, rearms or other
weapons, hats (and other non-religious head coverings), bags, coats, jackets, eyeglass cases, pens, or
pencils, are allowed in the testing room. No barrettes or hair clips that are larger than 1/4-inch (1/2-cm)
wide and headbands or hairbands that are larger than 1/2-inch (1 cm) wide are allowed in the testing
room. No jewelry that is removable and larger than 1/4-inch (1/2-cm) wide is allowed in the testing room.
No books and/or notes are allowed in the testing room unless authorized by the test program sponsor for
your use during the test. You must store all personal items in a secure area as indicated by the TA or return
them to your vehicle. If you refuse to store your personal items, you will be unable to test, and you will lose
your test fee. All electronic devices must be turned off before storing them in the designated secure area.
2. You will be asked to empty your pockets for the purpose of allowing the TA to verify that nothing is in them.
If you have hair that covers your ears, you may be asked to show them for the purpose of allowing the TA to
verify that no Bluetooth devices are present. The TA may also ask you to roll up your sleeves to verify that
you have no writing on your arms. Before you enter the testing room, you will be asked to pat yourself down
(for example: arms, legs, and waistline) to show there is nothing hidden on your body. The test center is not
responsible for lost, stolen, or misplaced personal items. Studying IS NOT allowed in the test center.
3. Some test program sponsors require TAs to collect a digital photograph and/or digital signature and may
digitally authenticate your ID. This is done to verify each candidate’s identity and to protect the security
and integrity of the test. If required, the TA will obtain this information from you before you enter the testing
room. You understand that if there are discrepancies during the check-in process you may be prohibited
from entering the testing room, you may not be allowed to reschedule your test appointment, and you
may forfeit your test application fee. The identication requirements used during the check-in process
are dened by the test sponsor, and the TA has no exibility to add, delete, or alter this process. Upon
entering and being seated in the testing room, the TA will provide you with those materials authorized by
the test program sponsor for your use during the test to make notes or calculations on, and you will be
provided any other material as specied by the test program sponsor. You may not remove any of these
materials from the testing room or begin writing on your note board until your test has been started.
If you need new or additional materials during the test, you must raise your hand. You must return all items
and materials to the TA immediately following the test.
4. The TA will log you into your assigned workstation. You will verify that you are taking the intended test that
you registered to take. Unless otherwise instructed, you must remain in your assigned seat until escorted
out of the testing room by a TA.
5. Once you have entered the testing room, you may not communicate with other candidates. Any disruptive,
threatening, or fraudulent behavior in the testing room may be grounds for terminating your test,
invalidating your test results, or disqualifying you from taking the test at a future date.
6. You understand that eating, drinking, chewing gum, smoking, and/or making noise that creates a
disturbance for other candidates is prohibited during the test.
30
7. To ensure a high level of security throughout the testing experience, you will be monitored at all times.
Both audio and video may be recorded.
8. Break policies are established by the test program sponsor. Some tests may include scheduled breaks
and, if so allowed, instructions will appear on the computer screen at the appropriate time. It is important
to note that whether or not the test time stops depends on the test program sponsor’s policy. If you take
an unscheduled break at any other time or if you take a break during a test in which the test program
sponsor has not scheduled a break, the test time will not stop. The TA will set your workstation to the
break mode, and you must take your ID with you when you leave the room. The TA will check your ID
before escorting you back to your seat and will then resume your test.
9. If you are taking any break, you MUST receive permission from the TA PRIOR to accessing personal
items that have been stored (except for comfort aids, medication, and food, which you may access
without permission). Unless specically permitted by the test program sponsor, personal items that cannot
be accessed during any break include but are not limited to mobile phones, test notes, and study guides.
10. You must leave the testing room for all breaks. If you want to leave the test center building during any
breaks, verify with the TA whether your test program sponsor permits you to leave the building.
11. You must follow all of the appropriate check-in and check-out processes as dened by your test program
sponsor. This may include the need to show identication when leaving and re-entering the testing room.
Before re-entering, you will be asked to pat yourself down again (for example: arms, legs, and waistline)
to show there is nothing hidden on your body. Unless otherwise instructed, the TA will escort you to your
assigned workstation and resume the test for you so that you may continue with your test.
12. If you experience any problems or distractions or if you have other questions or concerns, you must raise
your hand, and the TA will assist you. The TA cannot answer questions related to test content. If you have
concerns about a test question or image, make a note of the item (question) number, if available, in order
for the item to be reviewed.
13. After you nish the test, you may be asked to complete an optional on-screen evaluation.
14. Unless otherwise instructed, after you have completed the test you must raise your hand, and the TA will
come to your workstation and verify that your test session has ended properly. Depending on the type
of test taken, the test program sponsor may display your test score on the computer screen after you
have completed the test; or you may be provided with a printed score report; or you may be provided
with a conrmation notice indicating that you have completed the test program sponsor’s test. If printed
information is to be provided to you, you must present your ID again to the TA and return any and all
materials supplied to you prior to the beginning of your test. You must not leave any materials at your
testing workstation after you have completed your test.
15. You may not remove copies of test questions or test answers from the testing center, and you may not
share or discuss with anyone all or any of the test questions or test answers you saw or viewed during
the taking of the test. If you do not abide by these rules, if you tamper with the computer, or if you are
suspected of cheating, appropriate action will be taken, including the possibility of the test program
sponsor taking action against you.
31
Your Privacy: Your test results will be encrypted and transmitted to Pearson VUE and the test sponsor. The
test center does not retain any information other than when and where your test was taken. The Pearson VUE
Privacy and Cookies Policy provides additional information, which you can obtain by visiting the Pearson VUE
website at www.pearsonvue.com or by contacting the Pearson VUE call center.
By signing below or providing a digital signature:
• I give Pearson VUE my explicit consent to retain and transmit my personal data and test responses to
Pearson VUE located in the U.S. and to the test sponsor (either of which may be outside of the country in
which I am testing).
• I understand the information provided above and agree to follow these rules in addition to any other
program rules I may have agreed to during my registration for this test.
• I understand that if I do not follow the rules or I am suspected of cheating or tampering with the computer
this will be reported to Pearson VUE and the test sponsor, and I acknowledge and understand that my
test may be invalidated, and the sponsor may take other action such as decertifying me, and I will not be
refunded my test fee.
Name (Please print): _________________________________________________________ Date: ________________
Signature__________________________________________________________Exam: _________________________
A Non-Disclosure Agreement or other security statement may be presented to you before the test begins.
If so presented, you must read, acknowledge, and agree to the terms and conditions of such document
within the specied time limit, if applicable, in order to begin your test. Should you not agree, you will not be
permitted to proceed with taking the test and you may forfeit your test fee. If you select “DECLINE,” your test
session will immediately end.
NCS Pearson processing number 40036
Pearson VUE Candidate Rules Agreement | Publication Number: 7125-2
Version 2.1 / April 2019
