LAWA.org | LAXisHappening.com PAGE 4
Technology’s reach has also changed the ticketing lobby experience. Terminal 1 will reflect this aspect of
modern day travel by including new innovative features associated with the check-in process, as well as a
more open, spacious lobby. New technology includes kiosks equipped to allow passengers to check-in,
print their boarding pass and drop checked baggage with an agent. Plenty of self-check-in kiosks will also
be available for passengers who are not checking bags.
Once past the security screening check point, passengers will experience a modernized concourse that
includes redesigned boarding gate waiting areas with more seating, larger restrooms and an updated mix of
concession offerings. Collaboration is on-going between Southwest and Westfield to seamlessly integrate
seating areas and concessions, while keeping in mind LAX’s priority of “putting LA back into LAX” by
bringing local dining and retail options into the space.
Two full service restaurants are planned along with a variety of quick service restaurants, and grab & go
food offerings. New retail stores, news and gift shops will also be built. Concessions are planned for the
arrivals level near the new and improved baggage claim to serve the needs of arriving passengers and
greeters.
New gate systems are also being incorporated into the space. Those include an improved aircraft parking
ramp that can accommodate 13 Boeing 737 aircraft, new passenger boarding bridges and equipment,
pavement replacement, a modernized hydrant fueling system, as well as electric vehicle chargers to support
an all-electric ground service equipment program.
But the improvements aren’t all technological. The terminal’s renovation will also address a condition that
impacts the experience of all LAX users: traffic congestion at the intersection of World Way and Sky Way.
By reorganizing the interior uses of the building and shifting the skycap, ticket lobby and main entrances to
the west end of the terminal, additional roadway distance is created for merging traffic to maneuver to the
curb after the intersection. This reorganization also creates additional curb length to accommodate curbside
passenger drop-off and pick-up and takes pressure off the intersection and eases congestion.
“The Terminal 1 Modernization Program will be a major overhaul of this aging space, meaning passengers
should expect some impacts,” LAWA Executive Director Gina Marie Lindsey said. “To mitigate those
impacts, LAWA is working closely with Southwest Airlines to conduct most of the work during off-peak
hours. Passengers will notice construction barriers and may hear some work-related noise. We ask that
travelers pardon our dust during the renovation process.”
Construction on the $509 million project is expected to complete in 2018. Once ground has been broken, be
sure to track the construction’s progress at LAXisHappening.com.
Midfield Satellite Concourse Planned at LAX
With all of the improvements to LAX’s existing infrastructure, it’s time to take a look at a new building
project, the Midfield Satellite Concourse (MSC).
The MSC will be a new multi-level concourse terminal designed to be consistent with the campus-wide
architectural vision for LAX and compliment the iconic new Tom Bradley International Terminal. Located on
the airfield west of TBIT, the facility would be designed to serve both domestic and international flights, and
reduce reliance on the West Remote gates.