Microsoft Word - MCE Payment Processing External Users revised 10162018

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RevisedOct.2018

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ProcessingPaymentsinMCE

TheMCEpaymentportalprovidesadirectconnectiontoprocesspaymentsthroughathird‐

partyprocessor.

Oncecredit/debitcardorelectroniccheck(echeck)isselectedasthepaymenttypeandthe

paymentamountisentered,you’llbeautomaticallydirectedthroughasecureconnectionin

ordertoenterpaymentinformation.

Conveniencefeesapply.Findatableofthefeesbelow.

Expecttoentercardorcheckingaccountinformationeverytimeyouprocessapayment.

MoDOTdoesnotretainanybankingorcredit/debitcardinformation.

Thepaymentsystemwillallowmultiplepaymenttypestopayaninvoice,suchasmorethan

onecredit/debitcardoracombinationofelectroniccheckandcredit/debitcards.Usethelinks

belowtoaccessinformationandinstructions.Pleasenote:bulkpaymentsarenotanoption

withintheOSOWsystemande‐paymenthistorycannolongerbeviewedforOSOW

transactions.

 ConvenienceFees

 LocatingInvoices

 SingleInvoicePayments

 BulkInvoicePayments

 EscrowFunding

 E‐PaymentHistory

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ConvenienceFees

Transaction

Amount

Convenience Fee

$0 - $50 $1.25

$50.01 - $75.00 $1.75

$75.01 - $100 $2.15

$100.01 and more 2.15% of the invoiced amount

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ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

E‐PaymentHistory

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LocatingInvoices

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VisitMoDOTCarrierExpress‐www.modot.org/mce

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EnteryourUserIDandPassword,thenclickLogIn.

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IfyouhaveaUserIDbutcan’trememberthepassword,

clicktheorangebuttontobeginthenewpasswordprocess.

AttheWelcomeCarrierpage,choosePaymentSystem

fromthePaymentdropdownmenu.

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LocateanyinvoicebyclickingShowAllInvoicesandsearchby

usingtheFirst,Previous,Next,LastorPageNumberoptions.

YoucanalsosearchbythecartID,cartdescription(apartial

description,suchasIRP,willshowallIRPcartsasseeninthe

examplebelow),ortheamount.Deleteinformationfromthe

SearchboxtoseeAllInvoices.

Choosethenumberofvisibleinvoices

byclickingthedropdownmenu.

ActiveInvoicesareautomaticallydisplayed.

ActiveInvoicesareinvoiceswithastatusofinvoiced,partiallypaid,creditposted,pending

payment,pendinginvoice,pendingbulk,error,orcredit/debitdeclined.Iftherearealarge

numberofActiveInvoices

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oucanclickonFirst

Previous

Next

orLast

toviewanother

e.

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ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

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Searchforcartbyamount

Searchbycartid

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ProcessingSingleInvoicepayments

ConvenienceFeesforonlinepayments

Processingfeeschargedbyathirdpartyprocessorapplytoallelectronicpayments.Thee‐check

processingfeeis50cents–regardlessoftheinvoicedamount.Whenusingacredit/debitcard,afeewill

bechargedbasedontheinvoicedamountandaddedtotheinvoice(s)bytheprocessingcompany.

ConveniencefeeswillnotdisplayontheMoDOTinvoice.Pleasemakenoteofthefeewhenitappears

onthepaymentprocessingscreen.

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ChoosePaymentSystemfromthePaymentdropdownmenu.

ClickontheblueidoftheinvoiceyouwishtopayintheActive

Invoicesview.Oncethecartidisselected,aRetrievingInvoice

screenappears.

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Ifapenaltyand/orinterestisdue,itwillbeautomatically

addedtothetotalamountdue

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Anewwindowdisplayswhentheinvoiceisopened.Choosethe

receiptdeliveryoptionofPreview,FaxorEmail

VieworprintpreviewedreceiptsbychoosingReportListfromthe

Reportsmenu.

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Ifpayingwithasinglecardor

echeck,makeachoicefrom

thePaymentMethoddrop

downmenu.

DONOTchangethepayment

amount.SimplyclickApply

Payment

Ifpayingwithmorethanonepayment

type,suchastwocreditcardsora

combinationofe‐checkandcreditcard,

 ChoosePaymentType

 Entertheamounttobepaid

withyourfirstcardorecheck

byclickinginthePayment

Amountboxbehindthelast

digit.Backspacetoremovethe

amountdisplayed,thenenter

thedesiredpaymentamount

(rightclickandhighlightmay

alsobeused)

 ClickApplyPayment

‐continue‐

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Apartialpaymentmessage

appears– clickOKtocontinue

ClickApplyPayment.Amessage

appears.

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CREDITorDEBITCARDPAYMENT

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Youraccountnameand

addresswilldisplayhere

–weusedourinfointhe

example.

TheNamefieldshould

matchthenameonthe

debit/creditcard.Ifit

doesnot,clickintothe

fieldandtypeinthe

correctinformation.

Besuretoenteravalidemail

addresstoreceiveareceipt.The

receiptwilldisplaythepayment

amountandtheconveniencefee

paidtothethird‐partyprocessor.

ClickNextStep:AddPayment

Method

@mo.gov

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CREDITorDEBITCARDPAYMENT

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Ifyouencounteranyissuesduringpaymentprocessing,

pleasecontactMotorCarrierServices1‐866‐831‐6277option4.

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CREDITorDEBITCARDPAYMENT

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Whenapaymentissuccessfullycompleted,you

willberedirectedbacktoMCE.

Theinvoicewillnowshowatotalamountdueof

$0.00ifacompletepaymentwasmade.

Partialpaymentsresultinginabalancewill

displaytheremainingamountdue.

Selectthenextpaymenttypeandprocessthe

nextpayment.Multiplecredit/debitcardsor

echeckentriesmaybeusedtopayasingle

invoice.Eachwillincuraconveniencefee.

AgreetothePaymentTermsofServiceby

clickinginthebox

ClickMakePayment

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ECHECKPAYMENT

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SelectEcheckasthepaymentmethod

Ifsinglepaymentwillbeused,donot

adjustthepaymentamount.

Ifyouplanttousemorethanonepayment

type,adjustthepaymenttotheamountto

applyfromthecheckingaccount.

ClickApplyPayment.A“TransferringtoE‐

Paymententry”messageappears.

FindtheNamefield.In

thisexample,weused

MCS’name.

Ifthenameonthe

checkingaccountis

differentthanthename

thatappearshere,

replaceittomatchthe

nameonthechecking

account

Entertheemailaddresswhereyouwouldlikethe

receiptdelivered.Notethatthereceiptwillshow

theconveniencefeepaidtothethird‐party

processor.

ClickNextStep:AddPaymenttocontinue

Ifyoudonotwishtocontinuewiththepayment,

clickCancelTransactiontoreturntoMCE.

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ECHECKPAYMENT

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 SelectCheckTypeandAccountTypefrom

thedropdownmenus.

 Enterthenameonthecheckingaccount.

 EnterandconfirmtheRoutingand

Accountnumbers.

 ClickNextStep:ReviewPaymentifall

informationiscorrect

 Ifyounolongerwishtomakethe

payment,clickCancelPaymenttoreturn

toMCE

MoDOT MCS

Echeck

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AgreetothePaymentTermsofServiceby

clickinginthebox

ClickMakePayment

Whenthepaymentcompletes,youwillbe

redirectedbacktoMCE.

Theinvoicewillshowanamountdueof

$0.00ifcompletepaymenthasbeenmade.

Ifapartialpaymentwasmade,itwilldisplay

theremainingamountdue.

Selectthenextpaymenttypeandprocess

thenextpayment.Multiplecredit/debit

cardsorecheckentriesmaybeusedtopay

asingleinvoice.Eachwillincura

conveniencefee.

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ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

E‐PaymentHistory

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PLEASEDONOTLEAVEINVOICESPARTIALLYPAID.

MoDOTwillnotissuecredentialsorcompleteregistrationuntilfullpaymentisreceived.

AccountswithpartiallypaidinvoicespastdeadlineforIRPrenewals,IRP/IFTAauditsandIFTA

quarterlyorannualreturnswillincurlatepaymentpenaltiesand/orinterest,untilpaidinfull.

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BULKINVOICEPAYMENTS

Bulkinvoicecreationallowsyoutopaymultipleinvoiceswithonepaymententry.Anypayment

errorsthatoccurduringbulkprocessingwillbereadilyvisibleintheActiveInvoicesview.

ConvenienceFeesforonlinepayments

Processingfeeschargedbyourthirdpartyprocessorwillapply.

ConveniencefeesdonotdisplayontheMoDOTinvoice.Pleasemakenoteofthefeewhenit

appearsonthepaymentprocessingscreen.



Toprocessapaymentformultiple

invoices,chooseBulkInvoicePayment

fromthePaymentdropdownmenu.

ClickNewBulkCart.

Aprocessingwindowappears.

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Selecttheinvoice(s)youwishtopay,thenclick

UpdateCartTotal

Thecarttotalupdates.ClickNext.

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Noticethatanypenaltiesorinterestare

added.Thetotalisupdated.ClickNext.

ChoosetheReceiptDeliveryoption(fax,emailorpreview)andselectthe

FundingMethod.

Enterthepaymentamount,andthenclickNexttobedirectedtothethird‐

partyprocessorforpayment.

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ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

E‐PaymentHistory



Oncethepaymenthasprocessed,thesubmitterwillbe

automaticallyreturnedtoMCE.Click“here”toreviewthe

statusoftheinvoicespaidwithbulkasindicatedbelow

Ifanyproblemsoccurduringpaymentprocessing,theinvoiceswill

showintheActiveInvoiceviewandwilldisplayacartstatusother

thanInvoiced.ContactIFTA/Financialforassistancewithany

paymentquestionsat1‐866‐831‐6277.ChooseOption4.

PaidcartscanbeseenundertheShowAllInvoicesview.

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EscrowFunding

1. ClickBeginOSOWActivities.

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2. ClickMyAdminonceyoulandontheMyQueuepage.

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3. UnderAccountMaintenance,clickonDepositToEscrow.UnderPaymentMethoddropdown

boxchoosecreditcardore‐check,entertheamountyouaredepositingandclickthePay

button.ThiswilldirectyoutoJetPay.



ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

E‐PaymentHistory



RevisedOct.2018

 Page23



E‐PaymentHistory

E‐PaymenthistorywillnotdisplaypaymentinformationfromtheOSOWSuperloadsystem

1. Toreviewpaymenthistoryforelectronicpayments,selectE‐PaymentHistoryfromthePayment

menu.



2. Toseeallepayments,clickAllePayments.



3. Alistingofallepaymentsdisplays.PaymentswithastatusofAPPROVEDwillincludeadditional

details.AstatusofCANCELLEDorINCOMPLETEinthislistingindicatespaymentswerealready

attemptedandwereeithercancelledorcouldnotbecompleted.Noadditionalinformationwill

display.



RevisedOct.2018

 Page24



4. Ifinformationforaspecificinvoiceisneededandtheinvoicenumberisknown,enterthe

invoicenumberandclickePaymentsforInvoicetoview.



5. Allpaymentattemptsforthisinvoicewilldisplay.



6. ContactIFTA/Financialforquestionsorassistanceat1‐866‐831‐6277thenchooseOption4.



ConvenienceFees

LocatingInvoices

SingleInvoicePayments

BulkInvoicePayments

EscrowFunding

E‐PaymentHistory

