1 IIBA®-CBAP Recertification Process Guide

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RECERTIFICATION PROCESS GUIDE: CERTIFIED BUSINESS ANALYSIS PROFESSIONAL | JUNE 2024

IIBA®-CBAP Recertification Process Guide

1.0 Introduction ............................................................................................................................ 2

2.0 Enter Your CDUs ...................................................................................................................... 3

1. Login to Your IIBA Account ................................................................................................................ 3

2. Access the Certification Summary Page ............................................................................................. 3

3. Enter 60 Continuing Development Units ............................................................................................. 6

Enter Professional Development ................................................................................................................... 7

Enter Work History ................................................................................................................................... 10

Enter Professional Activities ...................................................................................................................... 13

Enter Volunteer Service ............................................................................................................................. 15

Enter Self-Directed Learning....................................................................................................................... 17

Enter Formal Academic Education ............................................................................................................... 19

3.0 Pay and Submit Recertification Application ........................................................................... 21

1. Begin Payment Process ................................................................................................................... 21

2. Complete Forms Page ...................................................................................................................... 22

Agree to the Attestations .......................................................................................................................... 22

Opt In or Out of the Certified Professional Directory ........................................................................................ 22

Click Add to Cart When Your Forms Page is Complete ..................................................................................... 22

3. Complete Payment .......................................................................................................................... 23

4.0 View Your Updated Certification Status ................................................................................. 24

5.0 Suspended Status ................................................................................................................. 25

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RECERTIFICATION PROCESS GUIDE: CERTIFIED BUSINESS ANALYSIS PROFESSIONAL | JUNE 2024

1.0 Introduction

Credential holders maintaining the Certified Business Analysis Professional (CBAP®) designation

have access to two helpful resources for the recertification process:

The CBAP Recertification Handbook

The CBAP Recertification Process Guide

(this document)

Purpose

Provides program overview, policies,

requirements, and categories under

which hours can be recorded.

Provides step-by-step guidance on how

to enter activities into the BA

Development Log and submit the

recertification application.

As a credential holder, you are:

▪

Required to read the CBAP Recertification Handbook in its entirety

▪

Encouraged to refer to this CBAP Recertification Process Guide throughout the

recertification process

To recertify, credential holders must earn a minimum of 60 Continuing Development Units (CDUs) during

each 3-year cycle. The five steps of certification maintenance are:

1. Earn a minimum of 60 Continuing Development Units

2. Enter hours into the BA Development Log

3. Pay recertification fee

4. Submit recertification application

5. Receive confirmation email from IIBA – Congratulations! You are Recertified!

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2.0 Enter Your CDUs

1. Login to Your IIBA Account

Login with your IIBA credentials.

Note: If you are in Suspended status, refer to section 5.0 Suspended Status for an important overview

before completing these steps.

2. Access the Certification Summary Page

After logging in, click on your name in the top menu bar and click on My Dashboard.

You will see the maintenance due date for your CBAP.

Click on Maintenance.

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This will take you to the Certification Summary Page. Select CBAP to get started.

A list of goals and certification maintenance requirements appears.

As you work to complete your application, this screen will update to monitor your progress.

The system will translate your hours into CDUs.

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60 Continuing Education Units (CDUs) are required every 3 years.

Credential holders may achieve CDUs in any combination of categories. They are not required to

record CDUs in all categories but must record CDUs in more than one category and adhere to

category maximums.

Category

Maximum

Category

Maximum

▪ Professional Development

30 CDUs

▪ Work History

25 CDUs

▪ Formal Academic Education

30 CDUs

▪ Professional Activities

30 CDUs

▪ Self-Directed Learning

15 CDUs

▪ Volunteer Service

30 CDUs

For credential holders who record more than 60 CDUs in the final year of their current 3-year cycle,

up to 20 CDUs will be transferred to the next 3-year cycle.

Refer to the CBAP Recertification Handbook for complete information about qualifying activities

and CDU values within each Continuing Development category.

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3. Enter 60 Continuing Development Units

Let’s imagine that you have completed these activities, all aligned with the BABOK Guide:

Activity

Category

Completed a 10-hour online course

Professional Development

Contributed to a 1,000-hour project at work

Work History

Member of a panel discussion at an IIBA Conference

Professional Activities

Volunteered for 18 hours on IIBA Editorial Committee

Volunteer Service

Spent 7 hours reading articles in the IIBA Knowledge Hub

Self-Directed Learning

Completed a 15-credit college course

Formal Education

Let’s enter each of these activities in your

BA Development Log

.

In your Goals list, click

Get Started

to begin entering your 60 CDUs.

The BA Development Log is shown on your screen and displays what you entered for your initial

certification.

Note that entries cannot be changed after 7 days. Make changes prior to the 7

th

day or complete the

entries just before you submit your application.

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Enter Professional Development

On the Professional Development category click New.

Select Online Course and click Next to enter the course you completed.

New

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Complete the required fields. Enter 10 hours and select the relevant domain(s). Click Save.

KA/Domain Name

KA/Domain #

Business Analysis Planning & Monitoring

KA1

Elicitation and Collaboration

KA2

Requirements Life Cycle Management

KA3

Strategy Analysis

KA4

Requirements Analysis & Design Definition

KA5

Solution Evaluation

KA6

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Your entry is saved in the Log.

Select See Progress on My Certifications where the system tracks CDUs Earned, CDUs Max Allowed,

and CDUs Met.

Use the refresh link (upper left) to view your updated progress.

Then click on CBAP.

Progress on meeting the Requirements is shown.

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Enter Work History

In your Goals list, click

Get Started

to continue entering your CDUs.

On the Work History category of your BA Development Log, click

New

.

Complete the required fields.

Please ensure that each required field is filled in accurately and completely.

Enter only work email address for your Supervisor’s contact email.

Gmail and Outlook personal addresses will not be accepted.

Inaccurate and/or incomplete information will be flagged upon audit.

New

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Enter the 1,000 hours you worked, broken down by the relevant KAs. Click Save.

Your entry is saved in the Log.

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As described on p. 9, select

Use the refresh link

And click on CBAP to view your updated progress.

Progress on meeting the Requirements is shown.

As stated in the CBAP Recertification Handbook:

200 hours of business analysis work experience = 1 CDU

Therefore, your 1,000 hours = 5 CDUs

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Enter Professional Activities

In your Goals list, click

Get Started

to continue entering your CDUs.

On the Professional Activities category of your BA Development Log, click

New

.

Complete the required fields. Select Panel Member/Moderator for Professional Activity Type.

Click Save.

New

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Your entry is saved in the Log.

Note that for moderating or serving on a conference panel, 5 CDUs are earned regardless of the

clock time.

As described on p. 9, select

Use the refresh link

And click on CBAP to view your updated progress.

Progress on meeting the Requirements is shown.

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Enter Volunteer Service

In your Goals list, click

Get Started

to continue entering your CDUs.

On the Volunteer Service category of your BA Development Log, click

New

.

Complete the required fields and click

Save

.

New

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Your entry is saved in the Log.

As described on p. 9, select

Use the refresh link

And click on CBAP to view your updated progress.

Progress on meeting the Requirements is shown.

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Enter Self-Directed Learning

In your Goals list, click

Get Started

to continue entering your CDUs.

On the Self-Directed Learning category of your BA Development Log, click

New

.

Complete the required fields and click Save.

New

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Your entry is saved in the Log.

As described on p. 9, select

Use the refresh link

And click on CBAP to view your updated progress.

Progress on meeting the Requirements is shown.

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Enter Formal Academic Education

In your Goals list, click

Get Started

to continue entering your CDUs.

On the Formal Academic Education category of your BA Development Log, click

New

.

Complete the required fields and click Save.

New

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Your entry is saved in the Log.

As described on p. 9, select

Use the refresh link

And click on CBAP to view your updated progress.

Progress on meeting the Requirements is shown.

You have earned 60 CDUs.

A checkmark shows that the Goal of 60 Continuing Development Units is Complete!

To enable the Get Started button for your next Goal, use the refresh link

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3.0 Pay and Submit Recertification Application

NOTE: The CBAP recertification fee is non-refundable and non-transferable.

1. Begin Payment Process

In your Goals list, click

Get Started

to Pay & Submit Recertification.

Click Add to Order.

A Forms page will appear.

Pay & Submit Recertification

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2. Complete Forms Page

Agree to the Attestations

Before you Submit your Recertification Application, you will be asked to read and abide by:

 Code of Ethical Conduct and Professional Standards

 IIBA Recertification Terms and Conditions

 CBAP Recertification Handbook

Opt In or Out of the Certified Professional Directory

Check the box to provide your consent if you would like your name to appear in the Certified

Professional Directory.

The information will include your:

 Certification achieved and date

 Full name

 City, state/province, and country

If you prefer to opt out, leave the consent box unchecked.

If you consent now but decide to opt out of the directory in the future, follow these steps:

1. Login with your IIBA credentials.

2. Click on the Profile icon in the top menu bar. Select Profile.

3. Scroll down the page to Agreements. Click Change.

4. De-click the Cert Directory Consent option and Save.

Click Add to Cart When Your Forms Page is Complete

After completing the Forms page, click Add to Cart.

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3. Complete Payment

Next, click on the item in your cart and click Checkout to pay the Recertification Fee.

Complete your payment information and click Process Payment.

The Payment Successful message confirms that

your Recertification Application was submitted.

A receipt will be generated once the payment is processed. To see your receipt, click

View Receipt

.

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4.0 View Your Updated Certification Status

Go to

My Dashboard

to view your updated Certification Status.

Your status will now be Certified (for the new maintenance term) or Recertification in Audit (if

randomly selected for an audit).

This status will appear on the Certification Summary Page and in an email sent to you from IIBA. If

applicable, instructions will be included for proceeding through the audit process.

Refer to the CBAP Recertification Handbook and emails from IIBA for certification maintenance

requirements in your new 3-year cycle as a CBAP credential holder.

Note the term end date, shown as your recertification Due Date. Here is an example:

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5.0 Suspended Status

To enter CDUs while in Suspended status, login with your IIBA credentials.

Click on your name in the top menu bar and click on My Dashboard.

Note your term end date, shown as your recertification Due Date.

Navigate to your BA Development Log, as described in section 2.0 of this Guide.

Select your CDU Activity categories and complete the information.

For activities with start dates after your recertification Due Date (noted above), do the following:

1. In the Activity Title field, after the activity name, enter in parentheses the actual start date and

end date for the activity.

2. In the Start Date field, enter a date that is 1 day before the last day of the term.

This is a crucial step. You must enter 1 day prior to the maintenance Due Date in order for

the system to accept your entry.

3. In the End Date field, enter the activity end date.

In this Example:

The term that is now in suspension ran from April 18, 2024 to April 18, 2027.

The credential holder in Suspended status is entering CDUs earned from May 10, 2027 to May 11,

2027.

Activity Title: Activity abc (May 10, 2027 to May 11, 2027)

Start Date: April 17, 2027

End Date: May 11, 2027

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The recertification date of the credential holder’s next 3-year cycle remains the same regardless of

whether the holder went into Suspended status (i.e. the suspension period overlaps the first year

of the next 3-year cycle.)

Any CDUs earned during the suspension period and applied to recertification may not be applied

again to the next 3-year cycle.

Credential holders who do not recertify on time will be given a 1-year grace period to record their

CDUs, pay the recertification fee and submit the application without penalty.

Credential holders who do not meet and submit their CDU requirements within the 1-year

suspension period will become Uncertified.

Uncertified candidates who wish to reinstate their certification can do so within 5 years of their

original certification date or last successful recertification date.

To reinstate and pay fees, contact [email protected].

After this time period, reinstatement is not allowed, and candidates will be required to re-apply for

certification and re-take the exam.

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For over 20 years, the International Institute of Business Analysis™ (IIBA®) has shaped the

practice of business analysis to achieve better enterprise outcomes. A professional association

with 30,000 members, 120 chapters, 1,500 volunteers, and 500 partners worldwide, IIBA

supports the recognition of business analysis within organizations. It enables networking and

community engagement, provides foundational standards and resources, and offers

internationally recognized certification programs for career advancement. For more information,

visit iiba.org.